Viewing Users
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Viewing Users

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Article Summary

To view all users in the portal:

  • Select Users > Users in the navigation pane.
    The USERS page opens, displaying the users for the portal.
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    USER – The user’s first and last names.

    • Email (under the user name) – The administrator's email address.
    • Username – The username.
    • Company (under the user name) – The name of the user's company.
    • Disabled – Displayed if the user is defined as disabled and cannot access the portal.

    ROLE – The user role: End User, Disabled, Read/Write Administrator, Read Only Administrator, Support.
    PLAN – The plan assigned to the user. You can access the plan details directly by clicking the plan. For details, see Provisioning.
    RESOURCES – The resources allocated to the user. The information can be different per user. Expanding the column or clicking more > displays more information:

    • The number and type of CTERA Edge Filer licenses used.
    • The amount of storage the user has consumed out of the total number provisioned.
    • Whether or not the user has the Cloud Drive service.
    • The number of CTERA Server Agents installed out of the total number provisioned.
    • The number of CTERA Workstation Agents installed and using the Cloud Backup service out of the total amount provisioned.

To view only a specific type of user:

  1. Select Users > Users in the navigation pane.
    The USERS page opens, displaying the users for the portal.
    image.png
  2. Click the filter drop-down to filter the users either by the default Local Users or by a domain.

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