Working With CTERA Drive Connect Content
  • 24 Jan 2023
  • 3 Minutes to read
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Working With CTERA Drive Connect Content

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You can upload folders and files to the CTERA Portal and securely share these folders and files with your team members or external users.

In addition, you can perform actions, such as editing, copying or moving files in the cloud using the standard Windows File Explorer or macOS Finder functionality.

Note

CTERA recommends keeping frequently used files and large files offline. See Keep Offline on Local Disk

You can also refresh Windows File Explorer display or reload macOS Finder to display the latest versions. Open files in Windows Explorer are refreshed every 60 seconds from the CTERA Portal. To update the local content before the 60 seconds, you can use F5 to force the update.

Displaying the Cloud Drive Content

After you have connected to the CTERA Portal the Windows File Explorer or macOS Finder opens showing the portal Cloud Drive page.

Windows macOS
image.png image.png

If you closed the window, you can reopen in it: Click the CTERA Drive Connect icon and hover over the connection, or the connection in the bookmark list, that has a connection icon, image.png or image.png, at the side, and click Show (Windows) or Show in Finder (macOS) from the popup menu.

With a label defined for the connection:

Windows macOS
image.png image.png

Without a label defined for the connection:

Windows macOS
image.png image.png
Note

CTERA recommends setting Bookmarks to Use Large Icons in the General Settings.

Icons Used with Folders and Files

Both folders and files are marked in with an icon that identifies the status of the folder or file.

Icon Meaning
— (no icon) The folder or file has been downloaded to the computer.
image.png macOS only: The folder or file is always available locally. While connected to the portal, the file is synced with the portal, so changes are reflected both locally and on the portal.
image.png The folder and files actual content are on the portal with stubs saved locally.
image.png The content is being synced with the portal.
image.png The folders and files cannot be accessed.

The Right-click Menu

Right-clicking a folder or file displays a menu.

Windows macOS
image.png image.png

Where:
Reload – Reload contents.
Keep Offline on Local Disk – Make the folder or file always available locally. While connected to the portal, the file is synced with the portal, so changes are reflected both locally and on the portal. CTERA recommends keeping frequently used files and large files offline. The size of a file kept offline is not included in the cache size limit, specified in Sync Settings.
Delete on Local Disk – Delete the folder and files locally, so that they can be accessed from the portal with stubs saved locally. CTERA recommends using this option on files that are offline and when the work on that file has been completed.
Versions – The portal is opened with the Versions of filename window displayed, listing the different versions that exist for the file.
image.png
Click the version you want to restore and the Version details window is displayed.
image.png
Depending on the type of file, you can do the following:

  • Download the selected file version.
  • Open the selected file version, to view it and decide if it is the file you want to restore. You can restore the file by:
    • Replacing the current version with this older version.
    • Keeping the current version and restoring the older version with a new name: the file name followed by the original date of the file.
    • Skipping restoring the older file.
  • Copy the selected version to another location.

Copy URL – Copies the URL to open the folder in the portal or the file in the portal preview server.
Open URL – Opens the folder in the portal or the file in the portal preview server.

Note

You need to be logged in to the portal to use the Copy URL and Open URL options

Creating a New Folder

After you have connected to the CTERA Portal the Windows File Explorer or macOS Finder opens showing the portal Cloud Drive page.
You can create new folders that are then synced to the portal.

You must change the name of a new folder from the default name for the folder to be synced with the portal.

The default name for a Windows Explorer folder is New Folder.
The default name for a macOS Finder folder is untitles folder.

Uploading Folders and Files

You can upload folders and files by dragging and dropping them.

To upload folders or files to the portal:

  1. In CTERA Drive Connect go to the folder where you want the uploaded content.
  2. In Windows Explorer or macOS Finder go to the folder with the content to upload.
  3. Copy-and-paste or drag-and-drop the content from Windows Explorer or macOS Finder to CTERA Drive Connect.
Note

Avoid copy-and-paste or drag-and-drop on large files.


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