# Knowledge Base > Knowledge base documentation for Knowledge Base. ## v1 - [CTERA Portal](https://kb.ctera.com/docs/whats-new-in-the-portal.md) - [CTERA Edge Filer](https://kb.ctera.com/docs/whats-new-in-the-ctera-edge-filer.md) - [CTERA Drive](https://kb.ctera.com/docs/other-whats-new.md) - [CTERA Insight](https://kb.ctera.com/docs/ctera-insight.md) - [The CTERA SDK](https://kb.ctera.com/docs/the-ctera-sdk.md) - [Management Features](https://kb.ctera.com/docs/portaladmin1-1-2.md) - [Virtual Portals](https://kb.ctera.com/docs/portaladmin1-1-4.md) - [Devices](https://kb.ctera.com/docs/portaladmin1-1-3.md) - [Provisioning](https://kb.ctera.com/docs/portaladmin1-1-5.md) - [Security](https://kb.ctera.com/docs/portaladmin1-1-6.md) - [Best Practices: Preventing Compromising a CTERA Portal](https://kb.ctera.com/docs/best-practices-preventing-compromise-of-ctera-portal.md) - [Upgrading a Portal from Running on CentOS 7 to Run on CentOS 9](https://kb.ctera.com/docs/migrating-a-portal-from-running-on-centos-7-to-run-on-centos-9.md) - [What's New in CTERA Portal Version 8.4.x](https://kb.ctera.com/docs/whats-new-in-ctera-portal-version-84x.md) - [Planning, General and Port Requirements](https://kb.ctera.com/docs/planning-general-and-port-requirements.md) - [Port Tables](https://kb.ctera.com/docs/port-tables-4.md) - [Creating the IAM, Policy and Role for the Portal](https://kb.ctera.com/docs/creating-the-iam-policy-and-role-for-the-portal-4-2-1.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-36-2-1.md) - [Optionally Obtaining an Elastic IP Address for the CTERA Portal Instance](https://kb.ctera.com/docs/optionally-obtaining-an-elastic-ip-address-for-the-ctera-portal-instance-4-2-1.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-47-2-1.md) - [Accessing the Portal Using SSH Instead of Session Manager](https://kb.ctera.com/docs/accessing-the-portal-using-ssh-instead-of-session-manager-6.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-37-2-1.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-15.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-38-2-1.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-26-2-1.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-20.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-40-2-1.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-11.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-19.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-42-2-1.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-9.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-17.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-41-2-1.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-10.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-18.md) - [Additional Installation Instructions for Customers Without Internet Access](https://kb.ctera.com/docs/additional-installation-instructions-for-customers-without-internet-access-10-2-1.md) - [Installing the Portal License](https://kb.ctera.com/docs/installing-the-portal-license-4-2-1.md) - [Installing a TLS Certificate](https://kb.ctera.com/docs/installing-a-tls-certificate-6-2-1.md) - [Importing a TLS Certificate](https://kb.ctera.com/docs/importing-a-tls-certificate-5-2-1.md) - [Creating DNS Records](https://kb.ctera.com/docs/creating-dns-records-5-2-1.md) - [Configuring a Portal NAT Address](https://kb.ctera.com/docs/configuring-a-portal-nat-address-4-2-1.md) - [Setting Up the Time Zone and Configuring NTP](https://kb.ctera.com/docs/setting-up-the-time-zone-and-configuring-ntp-6-2-1.md) - [Installing and Configuring Additional CTERA Portal Servers](https://kb.ctera.com/docs/installing-and-configuring-additional-ctera-portal-servers.md) - [CTERA Portal Scripts](https://kb.ctera.com/docs/ctera-portal-scripts-4.md) - [Backing Up the CTERA Portal Servers and Storage](https://kb.ctera.com/docs/backing-up-the-ctera-portal-servers-and-storage-5.md) - [Configuring PostgreSQL for TLS](https://kb.ctera.com/docs/configuring-postgresql-for-tls-2-2-1.md) - [Rolling Back to a Previous Point-in-Time](https://kb.ctera.com/docs/rolling-back-to-a-previous-point-in-time-3-2-1.md) - [Backing Up the CTERA Portal Database to an S3 Bucket](https://kb.ctera.com/docs/backing-up-the-ctera-portal-database-to-an-s3-bucket-1.md) - [Monitoring the Database Backup and Streaming Replication](https://kb.ctera.com/docs/monitoring-the-database-backup-and-streaming-replication-5-2-1.md) - [Failing Over and Failing Back PostgreSQL Streaming Replication](https://kb.ctera.com/docs/failing-over-and-failing-back-postgresql-streaming-replication-3-2-1.md) - [Reverting the Primary Database to a Snapshot](https://kb.ctera.com/docs/reverting-the-primary-database-to-a-snapshot-5-2-1.md) - [Upgrading the AWS Instance Type or Storage Node](https://kb.ctera.com/docs/upgrading-the-aws-instance-type-or-storage-node-2-1-1.md) - [Enabling Federal Information Processing Standard (FIPS)](https://kb.ctera.com/docs/enabling-federal-information-processing-standard-fips-4-1-1.md) - [Managing the Portal from a Restricted Shell](https://kb.ctera.com/docs/managing-the-portal-from-a-restricted-shell-5-1-1.md) - [Enabling and Disabling Remote Support](https://kb.ctera.com/docs/enabling-and-disabling-remote-support-4-1-1.md) - [Load Balancing CTERA Portal Servers](https://kb.ctera.com/docs/load-balancing-ctera-portal-servers-11-1-1.md) - [Restarting a Server from the User Interface](https://kb.ctera.com/docs/restarting-a-server-from-the-user-interface-4-1-1.md) - [Azure Specific Management](https://kb.ctera.com/docs/azure-specific-management-5-1-1.md) - [Configuring EBS Snapshots for Amazon S3](https://kb.ctera.com/docs/configuring-ebs-snapshots-for-amazon-s3-5-1-1.md) - [Increasing the Data or Archive Pool Size](https://kb.ctera.com/docs/increasing-the-data-or-archive-pool-size-8-1-1.md) - [Modifying the Storage Pool Snapshot Retention Policy](https://kb.ctera.com/docs/modifying-the-storage-pool-snapshot-retention-policy-5-1-1.md) - [Hyper-V Specific Management](https://kb.ctera.com/docs/hyper-v-specific-management-5-1-1.md) - [KVM Specific Management](https://kb.ctera.com/docs/openstackkvm-specific-management-5-1-1.md) - [Increasing the Data or Archive Pool Size](https://kb.ctera.com/docs/increasing-the-data-or-archive-pool-size-9-1-1.md) - [Protecting the Main Database Using vSphere HA](https://kb.ctera.com/docs/protecting-the-main-database-using-vsphere-ha-4-1-1.md) - [Nutanix AHV Specific Management](https://kb.ctera.com/docs/nutanix-ahv-specific-management-5-1-1.md) - [What's New in CTERA Team Portal Version 8.4.x](https://kb.ctera.com/docs/whats-new-in-ctera-team-portal-version-84x.md) - [Management Features](https://kb.ctera.com/docs/management-features-5-1-1.md) - [Security](https://kb.ctera.com/docs/security-6-1-1.md) - [Devices](https://kb.ctera.com/docs/devices-5-1-1.md) - [Provisioning](https://kb.ctera.com/docs/provisioning-12-1-1.md) - [Signing In to the Administrator User Interface](https://kb.ctera.com/docs/signing-in-to-the-administrator-user-interface-3-1-1.md) - [The Team Administrator User Interface](https://kb.ctera.com/docs/the-team-administrator-user-interface-1.md) - [Changing Your Personal Details](https://kb.ctera.com/docs/changing-your-personal-details-13-1-1.md) - [Administration Options in the End User Interface](https://kb.ctera.com/docs/administration-options-in-the-end-user-interface-5-1-1.md) - [Configuring Virtual Portal Settings](https://kb.ctera.com/docs/configuring-team-portal-settings-5-1-1.md) - [Adding or Editing Cloud Folders](https://kb.ctera.com/docs/adding-or-editing-cloud-folders-1-1-1.md) - [Setting Up Fusion Direct](https://kb.ctera.com/docs/setting-up-fusion-direct.md) - [Managing CTERA Archive](https://kb.ctera.com/docs/adding-or-editing-archive-cloud-folders.md) - [Managing Compliance (WORM) Settings: CTERA Vault](https://kb.ctera.com/docs/folder-worm-compliance-ctera-vault-1-1-1.md) - [Configuring a Folder with File Locking](https://kb.ctera.com/docs/configuring-a-folder-with-file-locking-1.md) - [Maintaining Windows File Server Structure and ACLs in CTERA Cloud DriveFolders](https://kb.ctera.com/docs/maintaining-windows-file-server-structure-and-acls-in-ctera-portal-folders-5-1-1.md) - [Approving or Rejecting a Team Project](https://kb.ctera.com/docs/approving-or-rejecting-a-team-project-4-1-1.md) - [Monitoring Folder Usage](https://kb.ctera.com/docs/monitoring-folder-usage-6-1-1.md) - [Exporting Folder Details to Excel](https://kb.ctera.com/docs/exporting-folder-details-to-excel-5-1-1.md) - [Deleting and Undeleting Folders](https://kb.ctera.com/docs/deleting-and-undeleting-folders-3-1-1.md) - [Viewing Folder Groups](https://kb.ctera.com/docs/managing-folder-groups-5-1.md) - [Adding, Editing, or Deleting a Folder Group](https://kb.ctera.com/docs/adding-editing-or-deleting-a-folder-group-4-1-1.md) - [Changing a Folder Group Passphrase](https://kb.ctera.com/docs/changing-a-folder-group-passphrase-5-1-1.md) - [Exporting Folder Group Details to Excel](https://kb.ctera.com/docs/exporting-folder-group-details-to-excel-5-1-1.md) - [Setting Up Access to Content Using the S3 API: CTERA Fusion Gateway](https://kb.ctera.com/docs/setting-up-access-to-portal-content-using-the-s3-api-ctera-fusion-1-1-1.md) - [Viewing Backup Folders](https://kb.ctera.com/docs/viewing-backup-folders-1.md) - [Adding or Editing Backup Folders](https://kb.ctera.com/docs/adding-or-editing-backup-folders-2-1-1.md) - [Enabling Centralized Share Management](https://kb.ctera.com/docs/enabling-centralized-share-management-from-the-portal.md) - [Configuring Shares](https://kb.ctera.com/docs/configuring-shares-1.md) - [Editing a Share](https://kb.ctera.com/docs/editing-a-share.md) - [Duplicating a Share](https://kb.ctera.com/docs/duplicating-a-share.md) - [Deleting Shares](https://kb.ctera.com/docs/deleting-shares.md) - [Frouping Shares and Filtering Shares in the Shares Page](https://kb.ctera.com/docs/filtering-the-shares-page.md) - [Managing Virus Protection](https://kb.ctera.com/docs/managing-virus-protection-4-1-1.md) - [Viewing Zones](https://kb.ctera.com/docs/viewing-zones-4-1-1.md) - [Adding, Editing, or Deleting Zones](https://kb.ctera.com/docs/creating-editing-or-deleting-zones-4-1-1.md) - [Removing a Folder or Edge Filer from a Zone](https://kb.ctera.com/docs/removing-a-folder-or-edge-filer-from-a-zone-4-1-1.md) - [Setting or Unsetting the Default Zone](https://kb.ctera.com/docs/setting-or-unsetting-the-default-zone-4-1-1.md) - [The Snapshot Retention Policy](https://kb.ctera.com/docs/the-snapshot-retention-policy-10-1-1.md) - [Applying a Snapshot Retention Policy](https://kb.ctera.com/docs/applying-a-snapshot-retention-policy-5-1-1.md) - [Viewing Subscription Plans](https://kb.ctera.com/docs/viewing-subscription-plans-5-1-1.md) - [Adding, Editing, or Deleting a Subscription Plan](https://kb.ctera.com/docs/adding-editing-or-deleting-a-subscription-plan-9-1-1.md) - [Setting or Unsetting the Default Plan](https://kb.ctera.com/docs/setting-or-unsetting-the-default-plan-4-1-1.md) - [Automatically Assigning Plans](https://kb.ctera.com/docs/automatically-assigning-plans-6-1-1.md) - [Exporting Plan Details to Excel](https://kb.ctera.com/docs/exporting-plan-details-to-excel-11-1-1.md) - [Adding and Editing Cloud Drive Folder Quotas](https://kb.ctera.com/docs/adding-cloud-drive-folder-quotas-1.md) - [Removing Cloud Drive Folder Quotas](https://kb.ctera.com/docs/removing-a-cloud-drive-folder-quota-1.md) - [Managing Subfolder Quotas](https://kb.ctera.com/docs/managing-subfolder-quotas-1.md) - [Integrating a Directory Service](https://kb.ctera.com/docs/integrating-ctera-portal-with-a-directory-service-6-1-1.md) - [Manually Fetching User Data](https://kb.ctera.com/docs/manually-fetching-user-data-6-1-1.md) - [Adding User Accounts](https://kb.ctera.com/docs/adding-user-accounts-3-1-1.md) - [Editing or Deleting User Accounts](https://kb.ctera.com/docs/editing-or-deleting-user-accounts-3-1-1.md) - [Enabling or Disabling User Accounts](https://kb.ctera.com/docs/enabling-or-disabling-user-accounts-4-1-1.md) - [Setting Up API Keys to Access S3 Buckets](https://kb.ctera.com/docs/setting-up-api-keys-to-access-s3-buckets-2-1-1.md) - [Provisioning User Accounts](https://kb.ctera.com/docs/provisioning-user-accounts-5-1-1.md) - [Configuring Deduplication for a User Account](https://kb.ctera.com/docs/configuring-deduplication-for-a-user-account-4-1-1.md) - [Managing a User's Devices](https://kb.ctera.com/docs/managing-a-users-devices-5-1-1.md) - [Managing Cloud Drive Folders and Folder Groups for a User Account](https://kb.ctera.com/docs/managing-cloud-drive-folders-and-folder-groups-for-a-user-account-4-1-1.md) - [Configuring Alerts For Team Administrators](https://kb.ctera.com/docs/managing-administrator-users-5-1-1.md) - [Exporting User Details to Excel](https://kb.ctera.com/docs/exporting-user-details-to-excel-5-1-1.md) - [User Roles and Permissions](https://kb.ctera.com/docs/user-roles-and-permissions.md) - [Managing User Groups](https://kb.ctera.com/docs/managing-user-groups-12-1-1.md) - [Using Active Directory for SSO](https://kb.ctera.com/docs/using-active-directory-for-sso-4-1-1.md) - [Enabling WebDAV Access Without Additional Authentication](https://kb.ctera.com/docs/enabling-webdav-access-without-additional-authentication-4-1-1.md) - [Using Kerberos and SPNEGO Together](https://kb.ctera.com/docs/using-kerberos-and-spnego-together-5-1-1.md) - [Microsoft ADFS](https://kb.ctera.com/docs/microsoft-adfs-8-1-1.md) - [Microsoft Entra ID](https://kb.ctera.com/docs/microsoft-entra-id-azure-active-directory-3-1-1.md) - [Okta](https://kb.ctera.com/docs/okta-9-1-1.md) - [OneLogin](https://kb.ctera.com/docs/onelogin-9-1-1.md) - [Swivel AuthControl Sentry](https://kb.ctera.com/docs/swivel-authcontrol-sentry-9-1-1.md) - [Defining SAML 2.0 SSO for a CTERA Portal](https://kb.ctera.com/docs/defining-saml-20-sso-for-a-ctera-portal-4-1-1.md) - [Configuring Cloud Drive Policy](https://kb.ctera.com/docs/configuring-cloud-drive-policy-3-1-1.md) - [Managing Collaboration](https://kb.ctera.com/docs/managing-collaboration-3-1-1.md) - [Managing Policy for Team Projects](https://kb.ctera.com/docs/managing-policy-for-team-projects-2-1-1.md) - [Managing Individual Device Details](https://kb.ctera.com/docs/managing-individual-device-details-8-1-1.md) - [Syncing Content to the Portal Global File System](https://kb.ctera.com/docs/syncing-content-to-the-portal-global-file-system-1-1-1.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-20-1-1.md) - [Generating a Devices Report](https://kb.ctera.com/docs/generating-a-devices-statistics-report-8-1-1.md) - [Exporting a List of Devices to Excel](https://kb.ctera.com/docs/exporting-a-list-of-devices-to-excel-11-1-1.md) - [Remotely Wiping a Mobile Device](https://kb.ctera.com/docs/remotely-wiping-a-mobile-device-4-1-1.md) - [Deleting Devices](https://kb.ctera.com/docs/deleting-devices-4-1-1.md) - [Configuring Notification Settings](https://kb.ctera.com/docs/configuring-notification-settings-12-1-1.md) - [Email Notification Templates](https://kb.ctera.com/docs/email-notification-templates-11-1-1.md) - [Adding or Editing a Device Configuration Template](https://kb.ctera.com/docs/adding-or-editing-a-device-configuration-template-2-1-1.md) - [Configuring the Automatic Template Assignment Policy](https://kb.ctera.com/docs/configuring-the-automatic-template-assignment-policy-6-1-1.md) - [Setting the Default Device Configuration Template](https://kb.ctera.com/docs/setting-the-default-device-configuration-template-6-1-1.md) - [Duplicating Configuration Templates](https://kb.ctera.com/docs/duplicating-configuration-templates-5-1-1.md) - [Exporting Configuration Templates to Excel](https://kb.ctera.com/docs/exporting-configuration-templates-to-excel-1.md) - [Viewing Logs](https://kb.ctera.com/docs/viewing-logs-13-1-1.md) - [Exporting Logs to Excel](https://kb.ctera.com/docs/exporting-logs-to-excel-11-1-1.md) - [Managing Alerts Based on Log Events](https://kb.ctera.com/docs/managing-alerts-based-on-log-events-11-1-1.md) - [Exporting Reports to Excel](https://kb.ctera.com/docs/exporting-reports-to-excel-11-1-1.md) - [What's New in CTERA Portal End User Version 8.4.x](https://kb.ctera.com/docs/whats-new-in-ctera-portal-end-user-version-84x.md) - [Signing In To a CTERA Portal](https://kb.ctera.com/docs/signing-in-to-a-ctera-portal-5-1-1.md) - [Signing In To the CTERA Portal Using a PC File Manager](https://kb.ctera.com/docs/signing-in-to-the-ctera-portal-using-a-pc-file-manager-5-1-1.md) - [Running the First Time Tutorial](https://kb.ctera.com/docs/running-the-first-time-tutorial-6-1-1.md) - [Reviewing License Details](https://kb.ctera.com/docs/reviewing-license-details-5-1-1.md) - [The CTERA Portal User Interface](https://kb.ctera.com/docs/the-ctera-portal-user-interface-6-1-1.md) - [Downloading the CTERA Agent](https://kb.ctera.com/docs/downloading-the-ctera-agent-1-1.md) - [Adding CTERA Portal as an App in Microsoft Teams](https://kb.ctera.com/docs/adding-ctera-portal-as-an-app-in-microsoft-teams-2-1.md) - [Changing Your Personal Details](https://kb.ctera.com/docs/changing-your-personal-details-12-1-1.md) - [Changing the Interface Language](https://kb.ctera.com/docs/changing-the-interface-language-5-1-1.md) - [Changing Your Password](https://kb.ctera.com/docs/changing-your-password-5-1-1.md) - [Changing the Display View](https://kb.ctera.com/docs/changing-the-display-view-1-1.md) - [Filtering What to Select](https://kb.ctera.com/docs/selecting-a-folder-or-file-1-1.md) - [Searching for Content](https://kb.ctera.com/docs/searching-for-content-1-1.md) - [Actions on Folders and Files](https://kb.ctera.com/docs/what-you-can-do-with-folders-and-files-1-1.md) - [Creating or Adding Folders or Files](https://kb.ctera.com/docs/creating-or-adding-folders-or-files-1-1.md) - [Requesting a Team Project](https://kb.ctera.com/docs/requesting-a-team-project-1-1.md) - [Copying or Moving Selected Items](https://kb.ctera.com/docs/copying-or-moving-selected-items-1-1.md) - [Managing Deleted Items](https://kb.ctera.com/docs/managing-deleted-items-1-1.md) - [Viewing or Restoring Previous Versions](https://kb.ctera.com/docs/viewing-or-restoring-previous-versions-1-1.md) - [Editing a Microsoft Office File](https://kb.ctera.com/docs/editing-a-microsoft-office-file-1-1.md) - [Leaving a Shared Folder or File](https://kb.ctera.com/docs/leaving-a-shared-folder-or-file-4-1-1.md) - [Displaying Folder and File Details](https://kb.ctera.com/docs/displaying-folder-and-file-details-1-1.md) - [Previewing Files](https://kb.ctera.com/docs/previewing-files-1-1.md) - [Handling Files that Contain Malware](https://kb.ctera.com/docs/handling-files-that-contain-malware-1-1.md) - [Making Content Public](https://kb.ctera.com/docs/making-content-public-7-1-1.md) - [Collaborating on Files](https://kb.ctera.com/docs/collaborating-on-files-7-1-1.md) - [Setting Up Collaboration Directly to the Content (Permalinks)](https://kb.ctera.com/docs/setting-up-collaboration-directly-to-the-content-permalinks-4-1-1.md) - [Collaborating on Content Without Using Your Storage Quota (Team Projects)](https://kb.ctera.com/docs/collaborating-on-content-without-using-your-storage-quota-team-projects-4-1-1.md) - [Understanding Conflict Files](https://kb.ctera.com/docs/understanding-conflict-files-6-1-1.md) - [Using an S3 Browser to Access Your Data](https://kb.ctera.com/docs/using-an-s3-browser-to-access-your-data-1-1.md) - [Passphrase Protecting Backups](https://kb.ctera.com/docs/passphrase-protecting-backups-5-1-1.md) - [Running a Backup](https://kb.ctera.com/docs/running-a-backup-5-1-1.md) - [Managing Your Backups](https://kb.ctera.com/docs/managing-your-backups-6-1-1.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-21-1-1.md) - [Managing a Device Synced to the CTERA Portal](https://kb.ctera.com/docs/managing-a-device-synced-to-the-ctera-portal-6-1-1.md) - [Adding and Removing Devices to or from Your Account](https://kb.ctera.com/docs/adding-and-removing-devices-to-or-from-your-account-3-1-1.md) - [Renaming a Device](https://kb.ctera.com/docs/renaming-a-device-5-1-1.md) - [Restarting an Edge Filer from Your Account](https://kb.ctera.com/docs/restarting-a-device-from-your-account-5-1-1.md) - [Downloading a Support Report for a Device](https://kb.ctera.com/docs/downloading-a-support-report-for-a-device-5-1-1.md) - [Wiping Data from a Mobile Device](https://kb.ctera.com/docs/wiping-data-from-a-mobile-device-4-1-1.md) - [Keyboard Shortcuts](https://kb.ctera.com/docs/keyboard-shortcuts-5-1-1.md) - [What's New in CTERA Portal Version 8.3.3000.x (GA Version)](https://kb.ctera.com/docs/whats-new-in-ctera-portal-version-833000x.md) - [What's New in CTERA Portal Version 8.3.3300.x (EA Version)](https://kb.ctera.com/docs/whats-new-in-ctera-portal-version-83x.md) - [Planning, General and Port Requirements](https://kb.ctera.com/docs/planning-general-and-port-requirements-3.md) - [Port Tables](https://kb.ctera.com/docs/port-tables-83x.md) - [CTERA Portal Scripts](https://kb.ctera.com/docs/ctera-portal-scripts-3.md) - [Creating the IAM, Policy and Role for the Portal](https://kb.ctera.com/docs/creating-the-iam-policy-and-role-for-the-portal-4-2.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-36-2.md) - [Optionally Obtaining an Elastic IP Address for the CTERA Portal Instance](https://kb.ctera.com/docs/optionally-obtaining-an-elastic-ip-address-for-the-ctera-portal-instance-4-2.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-47-2.md) - [Accessing the Portal Using SSH Instead of Session Manager](https://kb.ctera.com/docs/accessing-the-portal-using-ssh-instead-of-session-manager.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-37-2.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-54.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-38-2.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-26-2.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-51.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-40-2.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-30.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-48.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-42-2.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-35.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-49.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-41-2.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-37.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-53.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-43-2.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-6.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-14.md) - [Additional Installation Instructions for Customers Without Internet Access](https://kb.ctera.com/docs/additional-installation-instructions-for-customers-without-internet-access-10-2.md) - [Installing the Portal License](https://kb.ctera.com/docs/installing-the-portal-license-4-2.md) - [Installing a TLS Certificate](https://kb.ctera.com/docs/installing-a-tls-certificate-6-2.md) - [Importing a TLS Certificate](https://kb.ctera.com/docs/importing-a-tls-certificate-5-2.md) - [Creating DNS Records](https://kb.ctera.com/docs/creating-dns-records-5-2.md) - [Configuring a Portal NAT Address](https://kb.ctera.com/docs/configuring-a-portal-nat-address-4-2.md) - [Setting Up the Time Zone and Configuring NTP](https://kb.ctera.com/docs/setting-up-the-time-zone-and-configuring-ntp-6-2.md) - [Installing and Configuring Additional CTERA Portal Servers](https://kb.ctera.com/docs/installing-and-configuring-additional-ctera-portal-servers-5-2.md) - [Backing Up the CTERA Portal Servers and Storage](https://kb.ctera.com/docs/backing-up-the-ctera-portal-servers-and-storage-4.md) - [Configuring PostgreSQL for TLS](https://kb.ctera.com/docs/configuring-postgresql-for-tls-2-2.md) - [Rolling Back to a Previous Point-in-Time](https://kb.ctera.com/docs/rolling-back-to-a-previous-point-in-time-3-2.md) - [Failing Over and Failing Back PostgreSQL Streaming Replication](https://kb.ctera.com/docs/failing-over-and-failing-back-postgresql-streaming-replication-3-2.md) - [Backing Up the CTERA Portal Database to an S3 Bucket](https://kb.ctera.com/docs/backing-up-the-ctera-portal-database-to-an-s3-bucket.md) - [Monitoring the Database Backup and Streaming Replication](https://kb.ctera.com/docs/monitoring-the-database-backup-and-streaming-replication-5-2.md) - [Reverting the Primary Database to a Snapshot](https://kb.ctera.com/docs/reverting-the-primary-database-to-a-snapshot-5-2.md) - [Enabling Federal Information Processing Standard (FIPS)](https://kb.ctera.com/docs/enabling-federal-information-processing-standard-fips-4-1.md) - [Managing the Portal from a Restricted Shell](https://kb.ctera.com/docs/managing-the-portal-from-a-restricted-shell-5-1.md) - [Enabling and Disabling Remote Support](https://kb.ctera.com/docs/enabling-and-disabling-remote-support-4-1.md) - [Load Balancing CTERA Portal Servers](https://kb.ctera.com/docs/load-balancing-ctera-portal-servers-11-1.md) - [Restarting a Server from the User Interface](https://kb.ctera.com/docs/restarting-a-server-from-the-user-interface-4-1.md) - [Configuring EBS Snapshots for Amazon S3](https://kb.ctera.com/docs/configuring-ebs-snapshots-for-amazon-s3-5-1.md) - [Increasing the Data or Archive Pool Size](https://kb.ctera.com/docs/increasing-the-data-or-archive-pool-size-8-1.md) - [Modifying the Storage Pool Snapshot Retention Policy](https://kb.ctera.com/docs/modifying-the-storage-pool-snapshot-retention-policy-5-1.md) - [Accessing the Portal Using SSH Instead of Session Manager](https://kb.ctera.com/docs/accessing-the-portal-using-ssh-instead-of-session-manager-4.md) - [Azure Specific Management](https://kb.ctera.com/docs/azure-specific-management-5-1.md) - [Increasing the Data or Archive Pool Size](https://kb.ctera.com/docs/increasing-the-data-or-archive-pool-size-9-1.md) - [Protecting the Main Database Using vSphere HA](https://kb.ctera.com/docs/protecting-the-main-database-using-vsphere-ha-4-1.md) - [Hyper-V Specific Management](https://kb.ctera.com/docs/hyper-v-specific-management-5-1.md) - [KVM Specific Management](https://kb.ctera.com/docs/openstackkvm-specific-management-5-1.md) - [Nutanix AHV Specific Management](https://kb.ctera.com/docs/nutanix-ahv-specific-management-5-1.md) - [What's New in CTERA Global Portal Version 8.3.x](https://kb.ctera.com/docs/whats-new-in-ctera-global-portal-version-83x.md) - [Introduction to Global Administration Version 8.3.x](https://kb.ctera.com/docs/introduction-to-global-administration-version-82x-1-1.md) - [Signing In To the CTERA Portal](https://kb.ctera.com/docs/signing-in-to-the-ctera-portal-2-1.md) - [The Global Administrator User Interface](https://kb.ctera.com/docs/the-global-administrator-user-interface-4-1.md) - [Access URLs for Administrators and End Users](https://kb.ctera.com/docs/access-urls-for-administrators-and-end-users-5-1.md) - [Adding, Editing, or Deleting Global Administrators](https://kb.ctera.com/docs/adding-editing-or-deleting-global-administrators-4-1.md) - [Exporting or Importing Global Administrator Details](https://kb.ctera.com/docs/exporting-or-importing-global-administrator-details-4-1.md) - [Customizing Administrator Roles](https://kb.ctera.com/docs/customizing-administrator-roles-5-1.md) - [Configuring an IP-based Access Control List](https://kb.ctera.com/docs/configuring-an-ip-based-access-control-list-5-1.md) - [Adding and Removing Licenses](https://kb.ctera.com/docs/adding-and-removing-licenses-4-1.md) - [Exporting License Details to Excel](https://kb.ctera.com/docs/exporting-license-details-to-excel-4-1.md) - [Exporting an Installed TLS Certificate](https://kb.ctera.com/docs/exporting-an-installed-tls-certificate-1-1.md) - [Viewing Storage Nodes](https://kb.ctera.com/docs/viewing-storage-nodes-2.md) - [Using AWS S3 Versioning to Protect Against Ransomware Attacks](https://kb.ctera.com/docs/using-amazon-s3-versioning-to-protect-against-ransomware-attacks-2-1-1.md) - [Configuring AWS S3 Versioning](https://kb.ctera.com/docs/configuring-amazon-s3-versioning-2-1-1.md) - [Using AWS S3 Intelligent-Tiering For Storage](https://kb.ctera.com/docs/using-aws-s3-intelligent-tiering-for-storage-2-1-1.md) - [Setting Up the CTERA Portal with AWS Snowball](https://kb.ctera.com/docs/setting-up-the-ctera-portal-with-aws-snowball-4-1-1.md) - [Cloudian (S3)](https://kb.ctera.com/docs/cloudian-s3-83.md) - [Cohesity Data Platform (S3)](https://kb.ctera.com/docs/cohesity-data-platform-s3-83.md) - [DataCore Swarm (S3)](https://kb.ctera.com/docs/datacore-swarm-s3-83.md) - [Dell ObjectScale (S3)](https://kb.ctera.com/docs/dell-objectscale-s3-83.md) - [Dell PowerScale (NFS)](https://kb.ctera.com/docs/dell-powerscale-nfs-83.md) - [Dell PowerScale (S3)](https://kb.ctera.com/docs/dell-powerscale-s3-83.md) - [Everpure (was PureStorage Flashblade (S3))](https://kb.ctera.com/docs/purestorage-flashblade-s3-83.md) - [Google Cloud Storage (S3)](https://kb.ctera.com/docs/google-cloud-storage-s3-83.md) - [Hitachi Vantara HCP (S3)](https://kb.ctera.com/docs/hitachi-vantara-hcp-s3-83.md) - [IBM Cloud Object Storage (S3)](https://kb.ctera.com/docs/ibm-cloud-object-storage-s3-83.md) - [IBM Storage Ceph (S3)](https://kb.ctera.com/docs/ibm-storage-ceph-s3-83.md) - [Local Filesystem](https://kb.ctera.com/docs/local-filesystem-83.md) - [Microsoft Azure Blob Storage](https://kb.ctera.com/docs/microsoft-azure-blob-storage-83.md) - [MinIO Object Storage (S3)](https://kb.ctera.com/docs/minio-object-storage-s3-83.md) - [NetApp (NFS)](https://kb.ctera.com/docs/netapp-nfs-83.md) - [NetApp StorageGRID (S3)](https://kb.ctera.com/docs/netapp-storagegrid-s3-83.md) - [NFS-Compatible](https://kb.ctera.com/docs/nfs-compatible-83.md) - [Nutanix (S3)](https://kb.ctera.com/docs/nutanix-s3-83.md) - [OpenStack Swift](https://kb.ctera.com/docs/openstack-swift-83.md) - [Oracle Cloud Infrastructure (S3)](https://kb.ctera.com/docs/oracle-cloud-infrastructure-s3-83.md) - [Quantum ActiveScale (S3)](https://kb.ctera.com/docs/quantum-activescale-s3-83.md) - [Qumulo (S3)](https://kb.ctera.com/docs/qumulo-s3-83.md) - [S3-Compatible](https://kb.ctera.com/docs/s3-compatible-83.md) - [Scality ARTESCA (S3)](https://kb.ctera.com/docs/scality-artesca-s3-83.md) - [Scality RING](https://kb.ctera.com/docs/scality-ring-83.md) - [VAST Data (S3)](https://kb.ctera.com/docs/vast-data-s3-83.md) - [VSP One Object (S3)](https://kb.ctera.com/docs/vsp-one-object-s3-83.md) - [Handling Deleted Files Defined as WORM](https://kb.ctera.com/docs/handling-deleted-worm-files.md) - [Zadara (S3)](https://kb.ctera.com/docs/zadara-s3-83.md) - [Enabling and Disabling Writes to a Storage Node](https://kb.ctera.com/docs/enabling-and-disabling-writes-to-a-storage-node-5-1.md) - [Migrating a Storage Node](https://kb.ctera.com/docs/migrating-a-storage-node-5-1.md) - [Deleting a Storage Node](https://kb.ctera.com/docs/deleting-a-storage-node-6-1.md) - [Configuring Global Settings](https://kb.ctera.com/docs/configuring-global-settings-6-1.md) - [Microsoft ADFS](https://kb.ctera.com/docs/microsoft-adfs-7-1.md) - [Microsoft Entra ID](https://kb.ctera.com/docs/microsoft-entra-id-azure-active-directory-2-1.md) - [Okta](https://kb.ctera.com/docs/okta-8-1.md) - [OneLogin](https://kb.ctera.com/docs/onelogin-8-1.md) - [Swivel AuthControl Sentry](https://kb.ctera.com/docs/swivel-authcontrol-sentry-8-1.md) - [Defining SAML SSO in the CTERA Portal](https://kb.ctera.com/docs/defining-saml-sso-in-the-ctera-portal-4-1.md) - [Bypassing SAML SSO Authentication](https://kb.ctera.com/docs/bypassing-saml-sso-authentication-4-1.md) - [Setting Up CAC (Common Access Card)](https://kb.ctera.com/docs/setting-up-cac-common-access-card-6-1.md) - [The Snapshot Retention Policy](https://kb.ctera.com/docs/the-snapshot-retention-policy-9-1.md) - [Adding, Editing, or Deleting a Subscription Plan](https://kb.ctera.com/docs/adding-editing-or-deleting-a-subscription-plan-8-1.md) - [Setting or Removing the Default Plan](https://kb.ctera.com/docs/setting-or-removing-the-default-plan-6-1.md) - [Exporting Plan Details to Excel](https://kb.ctera.com/docs/exporting-plan-details-to-excel-10-1.md) - [Adding, Editing, or Deleting Add-ons](https://kb.ctera.com/docs/adding-editing-or-deleting-add-ons-4-1.md) - [Exporting Addon Details to Excel](https://kb.ctera.com/docs/exporting-add-on-details-to-excel-5-1.md) - [Adding, Editing, Deleting and Undeleting a Virtual Portal](https://kb.ctera.com/docs/adding-editing-deleting-and-undeleting-a-virtual-portal-2-1.md) - [Setting the Default Virtual Portal](https://kb.ctera.com/docs/setting-the-default-virtual-portal-4-1.md) - [Provisioning the Virtual Portal: Global Plans and Add-ons](https://kb.ctera.com/docs/provisioning-the-virtual-portal-global-plans-and-add-ons-6.md) - [Exporting Team Portal Details to Excel](https://kb.ctera.com/docs/exporting-virtual-portal-details-to-excel-4-1.md) - [Virtual Portal Settings](https://kb.ctera.com/docs/virtual-portal-settings-2-1.md) - [Overriding Settings for a Specific Team Portal](https://kb.ctera.com/docs/overriding-settings-for-a-specific-virtual-portal-2-1.md) - [Customizing the Team Portal Look and Feel](https://kb.ctera.com/docs/customizing-the-virtual-portal-look-and-feel-2-1.md) - [Configuring Email and SMS Settings](https://kb.ctera.com/docs/configuring-email-and-sms-settings-6-1.md) - [Managing a Device](https://kb.ctera.com/docs/managing-a-device-1-1.md) - [Syncing Content Between a Device and Portal Global File System](https://kb.ctera.com/docs/syncing-content-between-a-device-and-portal-global-file-system-3-1.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-19-1.md) - [Performing Backup Operations](https://kb.ctera.com/docs/performing-backup-operations-7-1.md) - [Generating a Device Statistics Report](https://kb.ctera.com/docs/generating-a-devices-statistics-report-7-1.md) - [Exporting a List of Devices to Excel](https://kb.ctera.com/docs/exporting-a-list-of-devices-to-excel-10-1.md) - [Changing an Edge Filer License](https://kb.ctera.com/docs/changing-an-edge-filer-license-4-1.md) - [Remotely Wiping a Mobile Device](https://kb.ctera.com/docs/remotely-wiping-a-mobile-device-3-1.md) - [Deleting Devices](https://kb.ctera.com/docs/deleting-devices-1-1.md) - [Configuring Notification Settings](https://kb.ctera.com/docs/configuring-notification-settings-11-1.md) - [Email Notification Templates](https://kb.ctera.com/docs/email-notification-templates-10-1.md) - [Customizing Email Notification Templates](https://kb.ctera.com/docs/customizing-email-notification-templates-5-1.md) - [Setting Up the CTERA Messaging Service](https://kb.ctera.com/docs/setting-up-the-ctera-messaging-service-3-1.md) - [Replacing a Messaging Server](https://kb.ctera.com/docs/replacing-a-messaging-server-4-1.md) - [Messaging Service Errors](https://kb.ctera.com/docs/messaging-service-errors-3-1.md) - [Moving From a Single Server Environment to a Multiple Server Environment](https://kb.ctera.com/docs/moving-from-a-single-server-environment-to-a-multiple-server-environment-4-1.md) - [Setting Up Antivirus Scanning](https://kb.ctera.com/docs/setting-up-antivirus-scanning-2-1.md) - [Managing Antivirus Servers](https://kb.ctera.com/docs/managing-antivirus-servers-5-1.md) - [Background Scanning and Rescanning Files](https://kb.ctera.com/docs/background-scanning-and-rescanning-files-5-1.md) - [Monitoring Antivirus Scans](https://kb.ctera.com/docs/monitoring-antivirus-scans-4-1.md) - [The Edge Filer Syslog Service Requirements](https://kb.ctera.com/docs/the-edge-filer-syslog-service-requirements-2-1.md) - [Setting Up the Edge Filer Syslog Service](https://kb.ctera.com/docs/setting-up-the-edge-filer-syslog-service-3-1.md) - [Disabling or Removing the Edge Filer Syslog Service](https://kb.ctera.com/docs/disabling-or-removing-the-edge-filer-syslog-service-2-1.md) - [Setting Up the MCP Server Service](https://kb.ctera.com/docs/setting-up-the-mcp-server-service.md) - [Adding the CTERA MCP Server to an AI Agent](https://kb.ctera.com/docs/using-the-ctera-mcp-server.md) - [Configuring CTERA InsightAI](https://kb.ctera.com/docs/accessing-ctera-insight-for-the-first-time-1.md) - [Using CTERA InsightAI](https://kb.ctera.com/docs/using-ctera-insight-2-1.md) - [Setting Up the Thumbnail Service](https://kb.ctera.com/docs/setting-up-the-thumbnail-service-1-1.md) - [Thumbnail Statuses](https://kb.ctera.com/docs/thumbnail-statuses-1-1.md) - [Disabling the Thumbnail Service](https://kb.ctera.com/docs/disabling-the-thumbnail-service-1.md) - [Setting Up Key Management for a CTERA Portal](https://kb.ctera.com/docs/setting-up-key-management-for-a-ctera-portal-5-1.md) - [Changing a Key Management Certificate](https://kb.ctera.com/docs/changing-a-key-management-certificate-5-1.md) - [Deleting a Key Management Server from the Portal](https://kb.ctera.com/docs/deleting-a-key-management-server-from-the-portal-4-1.md) - [Removing the Key Management Service](https://kb.ctera.com/docs/removing-the-key-management-service-5-1.md) - [Varonis Integration Requirements](https://kb.ctera.com/docs/varonis-integration-requirements-4-1.md) - [Setting Up the Integration Between CTERA and Varonis](https://kb.ctera.com/docs/setting-up-the-integration-between-ctera-and-varonis-4-1.md) - [Enabling or Disabling the Varonis Service](https://kb.ctera.com/docs/enabling-or-disabling-the-varonis-service-3-1.md) - [Removing the Varonis Service from CTERA Portal](https://kb.ctera.com/docs/removing-the-varonis-service-from-ctera-portal-4-1.md) - [Viewing Logs](https://kb.ctera.com/docs/viewing-logs-12-1.md) - [Exporting Logs to Excel](https://kb.ctera.com/docs/exporting-logs-to-excel-10-1.md) - [Managing Alerts Based on Log Events](https://kb.ctera.com/docs/managing-alerts-based-on-log-events-10-1.md) - [Exporting Reports to Excel](https://kb.ctera.com/docs/exporting-reports-to-excel-10-1.md) - [Editing Server Settings and Monitoring the Server](https://kb.ctera.com/docs/editing-server-settings-5-1.md) - [Restarting or Shutting Down a Server](https://kb.ctera.com/docs/restarting-or-shutting-down-a-server-5-1.md) - [Deleting a Server](https://kb.ctera.com/docs/deleting-a-server-3-1.md) - [Uploading Firmware and Marking It as the Current Firmware](https://kb.ctera.com/docs/uploading-firmware-and-marking-it-as-the-current-image-1-1.md) - [Viewing Devices that Use a Specific Firmware](https://kb.ctera.com/docs/viewing-devices-that-use-a-specific-firmware-1.md) - [Deleting Firmware from the Portal Repository](https://kb.ctera.com/docs/deleting-firmware-from-the-portal-repository-1.md) - [Getting Help and Support for the CTERA Portal](https://kb.ctera.com/docs/getting-help-and-support-for-the-ctera-portal-6-1.md) - [What's New in CTERA Team Portal Version 8.3.x](https://kb.ctera.com/docs/whats-new-in-ctera-team-portal-version-83x.md) - [Management Features](https://kb.ctera.com/docs/management-features-5-1.md) - [Security](https://kb.ctera.com/docs/security-6-1.md) - [Devices](https://kb.ctera.com/docs/devices-5-1.md) - [Provisioning](https://kb.ctera.com/docs/provisioning-12-1.md) - [Signing In to the Administrator User Interface](https://kb.ctera.com/docs/signing-in-to-the-administrator-user-interface-3-1.md) - [The Team Administrator User Interface](https://kb.ctera.com/docs/the-team-administrator-user-interface.md) - [Changing Your Personal Details](https://kb.ctera.com/docs/changing-your-personal-details-13-1.md) - [Administration Options in the End User Interface](https://kb.ctera.com/docs/administration-options-in-the-end-user-interface-5-1.md) - [Configuring Virtual Portal Settings](https://kb.ctera.com/docs/configuring-team-portal-settings-5-1.md) - [Adding or Editing Cloud Folders](https://kb.ctera.com/docs/adding-or-editing-cloud-folders-1-1.md) - [Folder (WORM) Compliance: CTERA Vault](https://kb.ctera.com/docs/folder-worm-compliance-ctera-vault-1-1.md) - [Configuring a Folder with File Locking](https://kb.ctera.com/docs/configuring-a-folder-with-file-locking.md) - [Maintaining Windows File Server Structure and ACLs in CTERA Portal Folders](https://kb.ctera.com/docs/maintaining-windows-file-server-structure-and-acls-in-ctera-portal-folders-5-1.md) - [Approving or Rejecting a Team Project](https://kb.ctera.com/docs/approving-or-rejecting-a-team-project-4-1.md) - [Viewing Backup Folders](https://kb.ctera.com/docs/viewing-backup-folders.md) - [Adding or Editing Backup Folders](https://kb.ctera.com/docs/adding-or-editing-backup-folders-2-1.md) - [Monitoring Folder Usage](https://kb.ctera.com/docs/monitoring-folder-usage-6-1.md) - [Exporting Folder Details to Excel](https://kb.ctera.com/docs/exporting-folder-details-to-excel-5-1.md) - [Deleting and Undeleting Folders](https://kb.ctera.com/docs/deleting-and-undeleting-folders-3-1.md) - [Adding, Editing, or Deleting a Folder Group](https://kb.ctera.com/docs/adding-editing-or-deleting-a-folder-group-4-1.md) - [Changing a Folder Group Passphrase](https://kb.ctera.com/docs/changing-a-folder-group-passphrase-5-1.md) - [Exporting Folder Group Details to Excel](https://kb.ctera.com/docs/exporting-folder-group-details-to-excel-5-1.md) - [Setting Up Access to Content Using the S3 API: CTERA Fusion Gateway](https://kb.ctera.com/docs/setting-up-access-to-portal-content-using-the-s3-api-ctera-fusion-1-1.md) - [Viewing Zones](https://kb.ctera.com/docs/viewing-zones-4-1.md) - [Adding, Editing, or Deleting Zones](https://kb.ctera.com/docs/creating-editing-or-deleting-zones-4-1.md) - [Removing a Folder or Edge Filer from a Zone](https://kb.ctera.com/docs/removing-a-folder-or-edge-filer-from-a-zone-4-1.md) - [Setting or Unsetting the Default Zone](https://kb.ctera.com/docs/setting-or-unsetting-the-default-zone-4-1.md) - [The Snapshot Retention Policy](https://kb.ctera.com/docs/the-snapshot-retention-policy-10-1.md) - [Applying a Snapshot Retention Policy](https://kb.ctera.com/docs/applying-a-snapshot-retention-policy-5-1.md) - [Viewing Subscription Plans](https://kb.ctera.com/docs/viewing-subscription-plans-5-1.md) - [Adding, Editing, or Deleting a Subscription Plan](https://kb.ctera.com/docs/adding-editing-or-deleting-a-subscription-plan-9-1.md) - [Setting or Unsetting the Default Plan](https://kb.ctera.com/docs/setting-or-unsetting-the-default-plan-4-1.md) - [Adding and Editing Cloud Drive Folder Quotas](https://kb.ctera.com/docs/adding-cloud-drive-folder-quotas.md) - [Removing Cloud Drive Folder Quotas](https://kb.ctera.com/docs/removing-a-cloud-drive-folder-quota.md) - [Managing Subfolder Quotas](https://kb.ctera.com/docs/managing-subfolder-quotas.md) - [Automatically Assigning Plans](https://kb.ctera.com/docs/automatically-assigning-plans-6-1.md) - [Exporting Plan Details to Excel](https://kb.ctera.com/docs/exporting-plan-details-to-excel-11-1.md) - [Integrating a Directory Service](https://kb.ctera.com/docs/integrating-ctera-portal-with-a-directory-service-6-1.md) - [Manually Fetching User Data](https://kb.ctera.com/docs/manually-fetching-user-data-6-1.md) - [Adding User Accounts](https://kb.ctera.com/docs/adding-user-accounts-3-1.md) - [Editing or Deleting User Accounts](https://kb.ctera.com/docs/editing-or-deleting-user-accounts-3-1.md) - [Enabling or Disabling User Accounts](https://kb.ctera.com/docs/enabling-or-disabling-user-accounts-4-1.md) - [Setting Up API Keys to Access S3 Buckets](https://kb.ctera.com/docs/setting-up-api-keys-to-access-s3-buckets-2-1.md) - [Provisioning User Accounts](https://kb.ctera.com/docs/provisioning-user-accounts-5-1.md) - [Managing User Groups](https://kb.ctera.com/docs/managing-user-groups-12-1.md) - [Configuring Deduplication for a User Account](https://kb.ctera.com/docs/configuring-deduplication-for-a-user-account-4-1.md) - [Managing a User's Devices](https://kb.ctera.com/docs/managing-a-users-devices-5-1.md) - [Managing Cloud Drive Folders and Folder Groups for a User Account](https://kb.ctera.com/docs/managing-cloud-drive-folders-and-folder-groups-for-a-user-account-4-1.md) - [Exporting User Details to Excel](https://kb.ctera.com/docs/exporting-user-details-to-excel-5-1.md) - [Managing Administrator Users](https://kb.ctera.com/docs/managing-administrator-users-5-1.md) - [Using Active Directory for SSO](https://kb.ctera.com/docs/using-active-directory-for-sso-4-1.md) - [Enabling WebDAV Access Without Additional Authentication](https://kb.ctera.com/docs/enabling-webdav-access-without-additional-authentication-4-1.md) - [Using Kerberos and SPNEGO Together](https://kb.ctera.com/docs/using-kerberos-and-spnego-together-5-1.md) - [Microsoft ADFS](https://kb.ctera.com/docs/microsoft-adfs-8-1.md) - [Microsoft Entra ID](https://kb.ctera.com/docs/microsoft-entra-id-azure-active-directory-3-1.md) - [Okta](https://kb.ctera.com/docs/okta-9-1.md) - [OneLogin](https://kb.ctera.com/docs/onelogin-9-1.md) - [Swivel AuthControl Sentry](https://kb.ctera.com/docs/swivel-authcontrol-sentry-9-1.md) - [Defining SAML 2.0 SSO for a CTERA Portal](https://kb.ctera.com/docs/defining-saml-20-sso-for-a-ctera-portal-4-1.md) - [Managing Virus Protection](https://kb.ctera.com/docs/managing-virus-protection-4-1.md) - [Configuring Cloud Drive Policy](https://kb.ctera.com/docs/configuring-cloud-drive-policy-3-1.md) - [Managing Collaboration](https://kb.ctera.com/docs/managing-collaboration-3-1.md) - [Managing Policy for Team Projects](https://kb.ctera.com/docs/managing-policy-for-team-projects-2-1.md) - [Managing Individual Device Details](https://kb.ctera.com/docs/managing-individual-device-details-8-1.md) - [Syncing Content to the Portal Global File System](https://kb.ctera.com/docs/syncing-content-to-the-portal-global-file-system-1-1.md) - [Displaying Device Statistics](https://kb.ctera.com/docs/displaying-device-statistics-1-1.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-20-1.md) - [Generating a Device Statistics Report](https://kb.ctera.com/docs/generating-a-devices-statistics-report-8-1.md) - [Exporting a List of Devices to Excel](https://kb.ctera.com/docs/exporting-a-list-of-devices-to-excel-11-1.md) - [Remotely Wiping a Mobile Device](https://kb.ctera.com/docs/remotely-wiping-a-mobile-device-4-1.md) - [Deleting Devices](https://kb.ctera.com/docs/deleting-devices-4-1.md) - [Configuring Notification Settings](https://kb.ctera.com/docs/configuring-notification-settings-12-1.md) - [Email Notification Templates](https://kb.ctera.com/docs/email-notification-templates-11-1.md) - [Adding or Editing a Device Configuration Template](https://kb.ctera.com/docs/adding-or-editing-a-device-configuration-template-2-1.md) - [Duplicating Configuration Templates](https://kb.ctera.com/docs/duplicating-configuration-templates-5-1.md) - [Configuring the Automatic Template Assignment Policy](https://kb.ctera.com/docs/configuring-the-automatic-template-assignment-policy-6-1.md) - [Setting the Default Device Configuration Template](https://kb.ctera.com/docs/setting-the-default-device-configuration-template-6-1.md) - [Exporting Configuration Templates to Excel](https://kb.ctera.com/docs/exporting-configuration-templates-to-excel.md) - [Viewing Logs](https://kb.ctera.com/docs/viewing-logs-13-1.md) - [Exporting Logs to Excel](https://kb.ctera.com/docs/exporting-logs-to-excel-11-1.md) - [Managing Alerts Based on Log Events](https://kb.ctera.com/docs/managing-alerts-based-on-log-events-11-1.md) - [Exporting Reports to Excel](https://kb.ctera.com/docs/exporting-reports-to-excel-11-1.md) - [What's New in CTERA Portal End User Version 8.3.x](https://kb.ctera.com/docs/whats-new-in-ctera-portal-end-user-version-83x.md) - [Signing In To a CTERA Portal](https://kb.ctera.com/docs/signing-in-to-a-ctera-portal-5-1.md) - [Signing In To the CTERA Portal Using a PC File Manager](https://kb.ctera.com/docs/signing-in-to-the-ctera-portal-using-a-pc-file-manager-5-1.md) - [Running the First Time Tutorial](https://kb.ctera.com/docs/running-the-first-time-tutorial-6-1.md) - [Reviewing License Details](https://kb.ctera.com/docs/reviewing-license-details-5-1.md) - [The CTERA Portal User Interface](https://kb.ctera.com/docs/the-ctera-portal-user-interface-6-1.md) - [Downloading the CTERA Agent](https://kb.ctera.com/docs/downloading-the-ctera-agent-1.md) - [Adding CTERA Portal as an App in Microsoft Teams](https://kb.ctera.com/docs/adding-ctera-portal-as-an-app-in-microsoft-teams-2.md) - [Changing Your Personal Details](https://kb.ctera.com/docs/changing-your-personal-details-12-1.md) - [Changing the Interface Language](https://kb.ctera.com/docs/changing-the-interface-language-5-1.md) - [Changing Your Password](https://kb.ctera.com/docs/changing-your-password-5-1.md) - [Changing the Display View](https://kb.ctera.com/docs/changing-the-display-view-1.md) - [Filtering What to Select](https://kb.ctera.com/docs/selecting-a-folder-or-file-1.md) - [Searching for Content](https://kb.ctera.com/docs/searching-for-content-1.md) - [Actions on Folders and Files](https://kb.ctera.com/docs/what-you-can-do-with-folders-and-files-1.md) - [Creating or Adding Folders or Files](https://kb.ctera.com/docs/creating-or-adding-folders-or-files-1.md) - [Requesting a Team Project](https://kb.ctera.com/docs/requesting-a-team-project-1.md) - [Copying or Moving Selected Items](https://kb.ctera.com/docs/copying-or-moving-selected-items-1.md) - [Managing Deleted Items](https://kb.ctera.com/docs/managing-deleted-items-1.md) - [Viewing or Restoring Previous Versions](https://kb.ctera.com/docs/viewing-or-restoring-previous-versions-1.md) - [Editing a Microsoft Office File](https://kb.ctera.com/docs/editing-a-microsoft-office-file-1.md) - [Displaying Folder and File Details](https://kb.ctera.com/docs/displaying-folder-and-file-details-1.md) - [Leaving a Shared Folder or File](https://kb.ctera.com/docs/leaving-a-shared-folder-or-file-4-1.md) - [Previewing Files](https://kb.ctera.com/docs/previewing-files-1.md) - [Handling Files that Contain Malware](https://kb.ctera.com/docs/handling-files-that-contain-malware-1.md) - [Making Content Public](https://kb.ctera.com/docs/making-content-public-7-1.md) - [Collaborating on Files](https://kb.ctera.com/docs/collaborating-on-files-7-1.md) - [Setting Up Collaboration Directly to the Content (Permalinks)](https://kb.ctera.com/docs/setting-up-collaboration-directly-to-the-content-permalinks-4-1.md) - [Collaborating on Content Without Using Your Storage Quota (Team Projects)](https://kb.ctera.com/docs/collaborating-on-content-without-using-your-storage-quota-team-projects-4-1.md) - [Understanding Conflict Files](https://kb.ctera.com/docs/understanding-conflict-files-6-1.md) - [Using an S3 Browser to Access Your Data](https://kb.ctera.com/docs/using-an-s3-browser-to-access-your-data-1.md) - [Passphrase Protecting Backups](https://kb.ctera.com/docs/passphrase-protecting-backups-5-1.md) - [Running a Backup](https://kb.ctera.com/docs/running-a-backup-5-1.md) - [Managing Your Backups](https://kb.ctera.com/docs/managing-your-backups-6-1.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-21-1.md) - [Managing a Device Synced to the CTERA Portal](https://kb.ctera.com/docs/managing-a-device-synced-to-the-ctera-portal-6-1.md) - [Adding and Removing Devices to or from Your Account](https://kb.ctera.com/docs/adding-and-removing-devices-to-or-from-your-account-3-1.md) - [Renaming a Device](https://kb.ctera.com/docs/renaming-a-device-5-1.md) - [Restarting an Edge Filer from Your Account](https://kb.ctera.com/docs/restarting-a-device-from-your-account-5-1.md) - [Downloading a Support Report for a Device](https://kb.ctera.com/docs/downloading-a-support-report-for-a-device-5-1.md) - [Wiping Data from a Mobile Device](https://kb.ctera.com/docs/wiping-data-from-a-mobile-device-4-1.md) - [Keyboard Shortcuts](https://kb.ctera.com/docs/keyboard-shortcuts-5-1.md) - [What's New in CTERA Portal Version 8.2.x](https://kb.ctera.com/docs/whats-new-in-ctera-portal-version-82x.md) - [Planning, General and Port Requirements](https://kb.ctera.com/docs/planning-general-and-port-requirements-2.md) - [Port Tables](https://kb.ctera.com/docs/port-tables-3.md) - [Creating the IAM, Policy and Role for the Portal](https://kb.ctera.com/docs/creating-the-iam-policy-and-role-for-the-portal-4.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-36.md) - [Optionally Obtaining an Elastic IP Address for the CTERA Portal Instance](https://kb.ctera.com/docs/optionally-obtaining-an-elastic-ip-address-for-the-ctera-portal-instance-4.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-47.md) - [Accessing the Portal Using SSH Instead of Session Manager](https://kb.ctera.com/docs/accessing-the-portal-using-ssh-instead-of-session-manager-1.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-37.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-55.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-38.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-26.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-56.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-40.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-27.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-58.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-42.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-28.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-61.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-41.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-29.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-60.md) - [Additional Installation Instructions for Customers Without Internet Access](https://kb.ctera.com/docs/additional-installation-instructions-for-customers-without-internet-access-10.md) - [Installing the Portal License](https://kb.ctera.com/docs/installing-the-portal-license-4.md) - [Installing a TLS Certificate](https://kb.ctera.com/docs/installing-a-tls-certificate-6.md) - [Importing a TLS Certificate](https://kb.ctera.com/docs/importing-a-tls-certificate-5.md) - [Creating DNS Records](https://kb.ctera.com/docs/creating-dns-records-5.md) - [Configuring a Portal NAT Address](https://kb.ctera.com/docs/configuring-a-portal-nat-address-4.md) - [Setting Up the Time Zone and Configuring NTP](https://kb.ctera.com/docs/setting-up-the-time-zone-and-configuring-ntp-6.md) - [Installing and Configuring Additional CTERA Portal Servers](https://kb.ctera.com/docs/installing-and-configuring-additional-ctera-portal-servers-5.md) - [CTERA Portal Scripts](https://kb.ctera.com/docs/ctera-portal-scripts.md) - [Backing Up the CTERA Portal Servers and Storage](https://kb.ctera.com/docs/backing-up-the-ctera-portal-servers-and-storage-3.md) - [Configuring PostgreSQL for TLS](https://kb.ctera.com/docs/configuring-postgresql-for-tls-2.md) - [Rolling Back to a Previous Point-in-Time](https://kb.ctera.com/docs/rolling-back-to-a-previous-point-in-time-3.md) - [Failing Over and Failing Back PostgreSQL Streaming Replication](https://kb.ctera.com/docs/failing-over-and-failing-back-postgresql-streaming-replication-3.md) - [Monitoring the Database Backup and Streaming Replication](https://kb.ctera.com/docs/monitoring-the-database-backup-and-streaming-replication-5.md) - [Reverting the Primary Database to a Snapshot](https://kb.ctera.com/docs/reverting-the-primary-database-to-a-snapshot-5.md) - [Enabling Federal Information Processing Standard (FIPS)](https://kb.ctera.com/docs/enabling-federal-information-processing-standard-fips-4.md) - [Managing the Portal from a Restricted Shell](https://kb.ctera.com/docs/managing-the-portal-from-a-restricted-shell-5.md) - [Enabling and Disabling Remote Support](https://kb.ctera.com/docs/enabling-and-disabling-remote-support-4.md) - [Load Balancing CTERA Portal Servers](https://kb.ctera.com/docs/load-balancing-ctera-portal-servers-11.md) - [Restarting a Server from the User Interface](https://kb.ctera.com/docs/restarting-a-server-from-the-user-interface-4.md) - [Configuring EBS Snapshots for Amazon S3](https://kb.ctera.com/docs/configuring-ebs-snapshots-for-amazon-s3-5.md) - [Increasing the Data or Archive Pool Size](https://kb.ctera.com/docs/increasing-the-data-or-archive-pool-size-8.md) - [Modifying the Storage Pool Snapshot Retention Policy](https://kb.ctera.com/docs/modifying-the-storage-pool-snapshot-retention-policy-5.md) - [Accessing the Portal Using SSH Instead of Session Manager](https://kb.ctera.com/docs/accessing-the-portal-using-ssh-instead-of-session-manager-3.md) - [Azure Specific Management](https://kb.ctera.com/docs/azure-specific-management-5.md) - [Increasing the Data or Archive Pool Size](https://kb.ctera.com/docs/increasing-the-data-or-archive-pool-size-9.md) - [Protecting the Main Database Using vSphere HA](https://kb.ctera.com/docs/protecting-the-main-database-using-vsphere-ha-4.md) - [Hyper-V Specific Management](https://kb.ctera.com/docs/hyper-v-specific-management-5.md) - [KVM Specific Management](https://kb.ctera.com/docs/openstackkvm-specific-management-5.md) - [Nutanix AHV Specific Management](https://kb.ctera.com/docs/nutanix-ahv-specific-management-5.md) - [What's New in CTERA Global Portal Version 8.2.x](https://kb.ctera.com/docs/whats-new-in-ctera-global-portal-version-82x-1.md) - [Introduction to Global Administration Version 8.2.x](https://kb.ctera.com/docs/introduction-to-global-administration-version-82x-1.md) - [Signing In To the CTERA Portal](https://kb.ctera.com/docs/signing-in-to-the-ctera-portal-2.md) - [The Global Administrator User Interface](https://kb.ctera.com/docs/the-global-administrator-user-interface-4.md) - [Access URLs for Administrators and End Users](https://kb.ctera.com/docs/access-urls-for-administrators-and-end-users-5.md) - [Adding, Editing, or Deleting Global Administrators](https://kb.ctera.com/docs/adding-editing-or-deleting-global-administrators-4.md) - [Exporting or Importing Global Administrator Details](https://kb.ctera.com/docs/exporting-or-importing-global-administrator-details-4.md) - [Customizing Administrator Roles](https://kb.ctera.com/docs/customizing-administrator-roles-5.md) - [Configuring an IP-based Access Control List](https://kb.ctera.com/docs/configuring-an-ip-based-access-control-list-5.md) - [Adding and Removing Licenses](https://kb.ctera.com/docs/adding-and-removing-licenses-4.md) - [Exporting License Details to Excel](https://kb.ctera.com/docs/exporting-license-details-to-excel-4.md) - [Exporting an Installed TLS Certificate](https://kb.ctera.com/docs/exporting-an-installed-tls-certificate-1.md) - [Viewing Storage Nodes](https://kb.ctera.com/docs/viewing-storage-nodes.md) - [Using Amazon S3 Versioning to Protect Against Ransomware Attacks](https://kb.ctera.com/docs/using-amazon-s3-versioning-to-protect-against-ransomware-attacks-2.md) - [Configuring Amazon S3 Versioning](https://kb.ctera.com/docs/configuring-amazon-s3-versioning-2.md) - [Using AWS S3 Intelligent-Tiering For Storage](https://kb.ctera.com/docs/using-aws-s3-intelligent-tiering-for-storage-2.md) - [Setting Up the CTERA Portal with AWS Snowball](https://kb.ctera.com/docs/setting-up-the-ctera-portal-with-aws-snowball-4.md) - [Caringo (S3)](https://kb.ctera.com/docs/caringo-s3-5.md) - [Cloudian](https://kb.ctera.com/docs/cloudian-5.md) - [Cohesity SmartFiles (S3)](https://kb.ctera.com/docs/cohesity-smartfiles-s3-4.md) - [DDN Web Object Scaler](https://kb.ctera.com/docs/ddn-web-object-scaler-5.md) - [EMC ECS (S3)](https://kb.ctera.com/docs/emc-ecs-s3-5.md) - [EMC Isilon (NFS)](https://kb.ctera.com/docs/emc-isilon-nfs-5.md) - [Generic (NFS)](https://kb.ctera.com/docs/generic-nfs-5.md) - [Generic (S3)](https://kb.ctera.com/docs/generic-s3-5.md) - [Google Cloud Storage (S3)](https://kb.ctera.com/docs/google-cloud-storage-s3-5.md) - [HGST Active Archive](https://kb.ctera.com/docs/hgst-active-archive-5.md) - [HGST Active Scale](https://kb.ctera.com/docs/hgst-active-scale-5.md) - [Hitachi HCP](https://kb.ctera.com/docs/hitachi-hcp-5.md) - [Hitachi Vantara HCP (S3)](https://kb.ctera.com/docs/hitachi-vantara-hcp-s3-3.md) - [IBM Cloud Object Storage (S3)](https://kb.ctera.com/docs/ibm-cloud-object-storage-s3-5.md) - [IBM Cloud Object Storage (Simple Object API)](https://kb.ctera.com/docs/ibm-cloud-object-storage-simple-object-api-5.md) - [Isilon (S3)](https://kb.ctera.com/docs/isilon-s3-1.md) - [Local Filesystem](https://kb.ctera.com/docs/local-filesystem-5.md) - [Microsoft Azure Blob Storage](https://kb.ctera.com/docs/microsoft-azure-blob-storage-5.md) - [MinIO (S3)](https://kb.ctera.com/docs/minio-s3-1.md) - [NetApp (NFS)](https://kb.ctera.com/docs/netapp-nfs-5.md) - [NetApp StorageGRID](https://kb.ctera.com/docs/netapp-storagegrid.md) - [NetApp StorageGRID Webscale (S3)](https://kb.ctera.com/docs/netapp-storagegridnetapp-storagegrid-webscale-s3-2.md) - [Nutanix (S3)](https://kb.ctera.com/docs/nutanix-s3-5.md) - [OpenStack Swift](https://kb.ctera.com/docs/openstack-swift-5.md) - [OpenStack Swift (KeyStone)](https://kb.ctera.com/docs/openstack-swift-keystone-5.md) - [Oracle Storage Cloud Service](https://kb.ctera.com/docs/oracle-storage-cloud-service-5.md) - [Quantum ActiveScale (S3)](https://kb.ctera.com/docs/quantum-activescale-s3-3.md) - [Scality ARTESCA (S3)](https://kb.ctera.com/docs/scality-artesca-s3-2.md) - [Scality RING](https://kb.ctera.com/docs/scality-ring-5.md) - [Seagate Lyve Cloud Object Storage](https://kb.ctera.com/docs/seagate-lyve-cloud-object-storage-1.md) - [VSP One Object (S3)](https://kb.ctera.com/docs/vsp-one-object-s3-1.md) - [Wasabi (S3)](https://kb.ctera.com/docs/wasabi-s3-5.md) - [Zadara (S3)](https://kb.ctera.com/docs/zadara-s3-3.md) - [Enabling and Disabling Writes to a Storage Node](https://kb.ctera.com/docs/enabling-and-disabling-writes-to-a-storage-node-5.md) - [Migrating a Storage Node](https://kb.ctera.com/docs/migrating-a-storage-node-5.md) - [Deleting a Storage Node](https://kb.ctera.com/docs/deleting-a-storage-node-6.md) - [Configuring Global Settings](https://kb.ctera.com/docs/configuring-global-settings-6.md) - [Microsoft ADFS](https://kb.ctera.com/docs/microsoft-adfs-7.md) - [Microsoft Entra ID](https://kb.ctera.com/docs/microsoft-entra-id-azure-active-directory-2.md) - [Okta](https://kb.ctera.com/docs/okta-8.md) - [OneLogin](https://kb.ctera.com/docs/onelogin-8.md) - [Swivel AuthControl Sentry](https://kb.ctera.com/docs/swivel-authcontrol-sentry-8.md) - [Defining SAML SSO in the CTERA Portal](https://kb.ctera.com/docs/defining-saml-sso-in-the-ctera-portal-4.md) - [Bypassing SAML SSO Authentication](https://kb.ctera.com/docs/bypassing-saml-sso-authentication-4.md) - [Setting Up CAC (Common Access Card)](https://kb.ctera.com/docs/setting-up-cac-common-access-card-6.md) - [The Snapshot Retention Policy](https://kb.ctera.com/docs/the-snapshot-retention-policy-9.md) - [Adding, Editing, or Deleting a Subscription Plan](https://kb.ctera.com/docs/adding-editing-or-deleting-a-subscription-plan-8.md) - [Setting or Removing the Default Plan](https://kb.ctera.com/docs/setting-or-removing-the-default-plan-6.md) - [Exporting Plan Details to Excel](https://kb.ctera.com/docs/exporting-plan-details-to-excel-10.md) - [Adding, Editing, or Deleting Add-ons](https://kb.ctera.com/docs/adding-editing-or-deleting-add-ons-4.md) - [Exporting Add-on Details to Excel](https://kb.ctera.com/docs/exporting-add-on-details-to-excel-5.md) - [Configuring Email and SMS Settings](https://kb.ctera.com/docs/configuring-email-and-sms-settings-6.md) - [Adding, Editing, Deleting and Undeleting a Virtual Portal](https://kb.ctera.com/docs/adding-editing-deleting-and-undeleting-a-virtual-portal-2.md) - [Setting the Default Virtual Portal](https://kb.ctera.com/docs/setting-the-default-virtual-portal-4.md) - [Provisioning the Virtual Portal: Global Plans and Add-ons](https://kb.ctera.com/docs/provisioning-the-virtual-portal-global-plans-and-add-ons-5.md) - [Exporting Team Portal Details to Excel](https://kb.ctera.com/docs/exporting-virtual-portal-details-to-excel-4.md) - [Team Portal Settings](https://kb.ctera.com/docs/virtual-portal-settings-2.md) - [Overriding Settings for a Specific Team Portal](https://kb.ctera.com/docs/overriding-settings-for-a-specific-virtual-portal-2.md) - [Customizing the Team Portal Look and Feel](https://kb.ctera.com/docs/customizing-the-virtual-portal-look-and-feel-2.md) - [Managing a Device](https://kb.ctera.com/docs/managing-a-device-1.md) - [Syncing Content Between a Device and Portal Global File System](https://kb.ctera.com/docs/syncing-content-between-a-device-and-portal-global-file-system-3.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-19.md) - [Performing Backup Operations](https://kb.ctera.com/docs/performing-backup-operations-7.md) - [Generating a Device Statistics Report](https://kb.ctera.com/docs/generating-a-devices-statistics-report-7.md) - [Exporting a List of Devices to Excel](https://kb.ctera.com/docs/exporting-a-list-of-devices-to-excel-10.md) - [Changing an Edge Filer License](https://kb.ctera.com/docs/changing-an-edge-filer-license-4.md) - [Remotely Wiping a Mobile Device](https://kb.ctera.com/docs/remotely-wiping-a-mobile-device-3.md) - [Configuring Notification Settings](https://kb.ctera.com/docs/configuring-notification-settings-11.md) - [Email Notification Templates](https://kb.ctera.com/docs/email-notification-templates-10.md) - [Customizing Email Notification Templates](https://kb.ctera.com/docs/customizing-email-notification-templates-5.md) - [Setting Up Antivirus Scanning](https://kb.ctera.com/docs/setting-up-antivirus-scanning-2.md) - [Managing Antivirus Servers](https://kb.ctera.com/docs/managing-antivirus-servers-5.md) - [Background Scanning and Rescanning Files](https://kb.ctera.com/docs/background-scanning-and-rescanning-files-5.md) - [Monitoring Antivirus Scans](https://kb.ctera.com/docs/monitoring-antivirus-scans-4.md) - [The Edge Filer Syslog Service Requirements](https://kb.ctera.com/docs/the-edge-filer-syslog-service-requirements-2.md) - [Setting Up the Edge Filer Syslog Service](https://kb.ctera.com/docs/setting-up-the-edge-filer-syslog-service-3.md) - [Disabling or Removing the Edge Filer Syslog Service](https://kb.ctera.com/docs/disabling-or-removing-the-edge-filer-syslog-service-2.md) - [Setting Up the Thumbnail Service](https://kb.ctera.com/docs/setting-up-the-thumbnail-service-1.md) - [Thumbnail Statuses](https://kb.ctera.com/docs/thumbnail-statuses-1.md) - [Disabling the Thumbnail Service](https://kb.ctera.com/docs/disabling-the-thumbnail-service.md) - [Setting Up the CTERA Messaging Service](https://kb.ctera.com/docs/setting-up-the-ctera-messaging-service-3.md) - [Replacing a Messaging Server](https://kb.ctera.com/docs/replacing-a-messaging-server-4.md) - [Messaging Service Errors](https://kb.ctera.com/docs/messaging-service-errors-3.md) - [Moving From a Single Server Environment to a Multiple Server Environment](https://kb.ctera.com/docs/moving-from-a-single-server-environment-to-a-multiple-server-environment-4.md) - [Setting Up Key Management for a CTERA Portal](https://kb.ctera.com/docs/setting-up-key-management-for-a-ctera-portal-5.md) - [Changing a Key Management Certificate](https://kb.ctera.com/docs/changing-a-key-management-certificate-5.md) - [Deleting a Key Management Server from the Portal](https://kb.ctera.com/docs/deleting-a-key-management-server-from-the-portal-4.md) - [Removing the Key Management Service](https://kb.ctera.com/docs/removing-the-key-management-service-5.md) - [Varonis Integration Requirements](https://kb.ctera.com/docs/varonis-integration-requirements-4.md) - [Setting Up the Integration Between CTERA and Varonis](https://kb.ctera.com/docs/setting-up-the-integration-between-ctera-and-varonis-4.md) - [Enabling or Disabling the Varonis Service](https://kb.ctera.com/docs/enabling-or-disabling-the-varonis-service-3.md) - [Removing the Varonis Service from CTERA Portal](https://kb.ctera.com/docs/removing-the-varonis-service-from-ctera-portal-4.md) - [Seeding Content for the Initial Backup](https://kb.ctera.com/docs/seeding-content-for-the-initial-backup-2.md) - [Viewing Logs](https://kb.ctera.com/docs/viewing-logs-12.md) - [Exporting Logs to Excel](https://kb.ctera.com/docs/exporting-logs-to-excel-10.md) - [Managing Alerts Based on Log Events](https://kb.ctera.com/docs/managing-alerts-based-on-log-events-10.md) - [Getting Help and Support for the CTERA Portal](https://kb.ctera.com/docs/getting-help-and-support-for-the-ctera-portal-6.md) - [Exporting Reports to Excel](https://kb.ctera.com/docs/exporting-reports-to-excel-10.md) - [Editing Server Settings and Monitoring the Server](https://kb.ctera.com/docs/editing-server-settings-5.md) - [Restarting or Shutting Down a Server](https://kb.ctera.com/docs/restarting-or-shutting-down-a-server-5.md) - [Deleting a Server](https://kb.ctera.com/docs/deleting-a-server-3.md) - [Uploading Firmware and Marking It as the Current Firmware](https://kb.ctera.com/docs/uploading-firmware-and-marking-it-as-the-current-image-1.md) - [Viewing Devices that Use a Specific Firmware](https://kb.ctera.com/docs/viewing-devices-that-use-a-specific-firmware.md) - [Deleting Firmware from the Portal Repository](https://kb.ctera.com/docs/deleting-firmware-from-the-portal-repository.md) - [What's New in CTERA Team Portal Version 8.2.x](https://kb.ctera.com/docs/whats-new-in-ctera-team-portal-version-82x-1.md) - [Management Features](https://kb.ctera.com/docs/management-features-5.md) - [Security](https://kb.ctera.com/docs/security-6.md) - [Devices](https://kb.ctera.com/docs/devices-5.md) - [Provisioning](https://kb.ctera.com/docs/provisioning-12.md) - [Signing In to the Administrator User Interface](https://kb.ctera.com/docs/signing-in-to-the-administrator-user-interface-3.md) - [Changing Your Personal Details](https://kb.ctera.com/docs/changing-your-personal-details-13.md) - [Administration Options in the End User Interface](https://kb.ctera.com/docs/administration-options-in-the-end-user-interface-5.md) - [Configuring Team Portal Settings](https://kb.ctera.com/docs/configuring-team-portal-settings-5.md) - [Adding or Editing Cloud Folders](https://kb.ctera.com/docs/adding-or-editing-cloud-folders-1.md) - [Folder (WORM) Compliance: CTERA Vault](https://kb.ctera.com/docs/folder-worm-compliance-ctera-vault-1.md) - [Maintaining Windows File Server Structure and ACLs in CTERA Portal Folders](https://kb.ctera.com/docs/maintaining-windows-file-server-structure-and-acls-in-ctera-portal-folders-5.md) - [Approving or Rejecting a Team Project](https://kb.ctera.com/docs/approving-or-rejecting-a-team-project-4.md) - [Adding or Editing Backup Folders](https://kb.ctera.com/docs/adding-or-editing-backup-folders-2.md) - [Monitoring Folder Usage](https://kb.ctera.com/docs/monitoring-folder-usage-6.md) - [Exporting Folder Details to Excel](https://kb.ctera.com/docs/exporting-folder-details-to-excel-5.md) - [Deleting and Undeleting Folders](https://kb.ctera.com/docs/deleting-and-undeleting-folders-3.md) - [Adding, Editing, or Deleting a Folder Group](https://kb.ctera.com/docs/adding-editing-or-deleting-a-folder-group-4.md) - [Changing a Folder Group Passphrase](https://kb.ctera.com/docs/changing-a-folder-group-passphrase-5.md) - [Exporting Folder Group Details to Excel](https://kb.ctera.com/docs/exporting-folder-group-details-to-excel-5.md) - [Setting Up Access to Portal Content Using the S3 API: CTERA Fusion](https://kb.ctera.com/docs/setting-up-access-to-portal-content-using-the-s3-api-ctera-fusion-1.md) - [Viewing Zones](https://kb.ctera.com/docs/viewing-zones-4.md) - [Creating, Editing, or Deleting Zones](https://kb.ctera.com/docs/creating-editing-or-deleting-zones-4.md) - [Removing a Folder or Edge Filer from a Zone](https://kb.ctera.com/docs/removing-a-folder-or-edge-filer-from-a-zone-4.md) - [Setting or Unsetting the Default Zone](https://kb.ctera.com/docs/setting-or-unsetting-the-default-zone-4.md) - [The Snapshot Retention Policy](https://kb.ctera.com/docs/the-snapshot-retention-policy-10.md) - [Applying a Snapshot Retention Policy](https://kb.ctera.com/docs/applying-a-snapshot-retention-policy-5.md) - [Viewing Subscription Plans](https://kb.ctera.com/docs/viewing-subscription-plans-5.md) - [Adding, Editing, or Deleting a Subscription Plan](https://kb.ctera.com/docs/adding-editing-or-deleting-a-subscription-plan-9.md) - [Setting or Unsetting the Default Plan](https://kb.ctera.com/docs/setting-or-unsetting-the-default-plan-4.md) - [Automatically Assigning Plans](https://kb.ctera.com/docs/automatically-assigning-plans-6.md) - [Exporting Plan Details to Excel](https://kb.ctera.com/docs/exporting-plan-details-to-excel-11.md) - [Integrating a Directory Service](https://kb.ctera.com/docs/integrating-ctera-portal-with-a-directory-service-6.md) - [Manually Fetching User Data](https://kb.ctera.com/docs/manually-fetching-user-data-6.md) - [Adding User Accounts](https://kb.ctera.com/docs/adding-user-accounts-3.md) - [Editing or Deleting User Accounts](https://kb.ctera.com/docs/editing-or-deleting-user-accounts-3.md) - [Enabling or Disabling User Accounts](https://kb.ctera.com/docs/enabling-or-disabling-user-accounts-4.md) - [Setting Up API Keys to Access S3 Buckets](https://kb.ctera.com/docs/setting-up-api-keys-to-access-s3-buckets-2.md) - [Provisioning User Accounts](https://kb.ctera.com/docs/provisioning-user-accounts-5.md) - [Managing User Groups](https://kb.ctera.com/docs/managing-user-groups-12.md) - [Configuring Deduplication for a User Account](https://kb.ctera.com/docs/configuring-deduplication-for-a-user-account-4.md) - [Managing a User's Devices](https://kb.ctera.com/docs/managing-a-users-devices-5.md) - [Managing Cloud Drive Folders and Folder Groups for a User Account](https://kb.ctera.com/docs/managing-cloud-drive-folders-and-folder-groups-for-a-user-account-4.md) - [Exporting User Details to Excel](https://kb.ctera.com/docs/exporting-user-details-to-excel-5.md) - [Managing Administrator Users](https://kb.ctera.com/docs/managing-administrator-users-5.md) - [Using Active Directory for SSO](https://kb.ctera.com/docs/using-active-directory-for-sso-4.md) - [Enabling WebDAV Access Without Additional Authentication](https://kb.ctera.com/docs/enabling-webdav-access-without-additional-authentication-4.md) - [Using Kerberos and SPNEGO Together](https://kb.ctera.com/docs/using-kerberos-and-spnego-together-5.md) - [Microsoft ADFS](https://kb.ctera.com/docs/microsoft-adfs-8.md) - [Microsoft Entra ID](https://kb.ctera.com/docs/microsoft-entra-id-azure-active-directory-3.md) - [Okta](https://kb.ctera.com/docs/okta-9.md) - [OneLogin](https://kb.ctera.com/docs/onelogin-9.md) - [Swivel AuthControl Sentry](https://kb.ctera.com/docs/swivel-authcontrol-sentry-9.md) - [Defining SAML 2.0 SSO for a CTERA Portal](https://kb.ctera.com/docs/defining-saml-20-sso-for-a-ctera-portal-4.md) - [Configuring Cloud Drive Policy](https://kb.ctera.com/docs/configuring-cloud-drive-policy-3.md) - [Managing Collaboration](https://kb.ctera.com/docs/managing-collaboration-3.md) - [Managing Policy for Team Projects](https://kb.ctera.com/docs/managing-policy-for-team-projects-2.md) - [Managing Virus Protection](https://kb.ctera.com/docs/managing-virus-protection-4.md) - [Managing Individual Device Details](https://kb.ctera.com/docs/managing-individual-device-details-8.md) - [Syncing Content to the Portal Global File System](https://kb.ctera.com/docs/syncing-content-to-the-portal-global-file-system-1.md) - [Displaying Device Statistics](https://kb.ctera.com/docs/displaying-device-statistics-1.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-20.md) - [Generating a Device Statistics Report](https://kb.ctera.com/docs/generating-a-devices-statistics-report-8.md) - [Exporting a List of Devices to Excel](https://kb.ctera.com/docs/exporting-a-list-of-devices-to-excel-11.md) - [Remotely Wiping a Mobile Device](https://kb.ctera.com/docs/remotely-wiping-a-mobile-device-4.md) - [Deleting Devices](https://kb.ctera.com/docs/deleting-devices-4.md) - [Configuring Notification Settings](https://kb.ctera.com/docs/configuring-notification-settings-12.md) - [Email Notification Templates](https://kb.ctera.com/docs/email-notification-templates-11.md) - [Adding or Editing a Device Configuration Template](https://kb.ctera.com/docs/adding-or-editing-a-device-configuration-template-2.md) - [Configuring the Automatic Template Assignment Policy](https://kb.ctera.com/docs/configuring-the-automatic-template-assignment-policy-6.md) - [Setting the Default Device Configuration Template](https://kb.ctera.com/docs/setting-the-default-device-configuration-template-6.md) - [Duplicating Configuration Templates](https://kb.ctera.com/docs/duplicating-configuration-templates-5.md) - [Viewing Logs](https://kb.ctera.com/docs/viewing-logs-13.md) - [Exporting Logs to Excel](https://kb.ctera.com/docs/exporting-logs-to-excel-11.md) - [Managing Alerts Based on Log Events](https://kb.ctera.com/docs/managing-alerts-based-on-log-events-11.md) - [Generating an Up-to-date Report](https://kb.ctera.com/docs/generating-an-up-to-date-report-6.md) - [Exporting Reports to Excel](https://kb.ctera.com/docs/exporting-reports-to-excel-11.md) - [What's New for the End User in Version 8.2.x](https://kb.ctera.com/docs/whats-new-for-the-end-user-in-version-82x-1.md) - [Signing In To a CTERA Portal](https://kb.ctera.com/docs/signing-in-to-a-ctera-portal-5.md) - [Signing In To the CTERA Portal Using a PC File Manager](https://kb.ctera.com/docs/signing-in-to-the-ctera-portal-using-a-pc-file-manager-5.md) - [Running the First Time Tutorial](https://kb.ctera.com/docs/running-the-first-time-tutorial-6.md) - [Reviewing License Details](https://kb.ctera.com/docs/reviewing-license-details-5.md) - [The CTERA Portal User Interface](https://kb.ctera.com/docs/the-ctera-portal-user-interface-6.md) - [Downloading the CTERA Agent](https://kb.ctera.com/docs/downloading-the-ctera-agent.md) - [Adding CTERA Portal as an App in Microsoft Teams](https://kb.ctera.com/docs/adding-ctera-portal-as-an-app-in-microsoft-teams.md) - [Changing Your Personal Details](https://kb.ctera.com/docs/changing-your-personal-details-12.md) - [Changing the Interface Language](https://kb.ctera.com/docs/changing-the-interface-language-5.md) - [Changing Your Password](https://kb.ctera.com/docs/changing-your-password-5.md) - [Changing the Display View](https://kb.ctera.com/docs/changing-the-display-view.md) - [Filtering What to Select](https://kb.ctera.com/docs/selecting-a-folder-or-file.md) - [Searching for Content](https://kb.ctera.com/docs/searching-for-content.md) - [Actions on Folders and Files](https://kb.ctera.com/docs/what-you-can-do-with-folders-and-files.md) - [Creating or Adding Folders or Files](https://kb.ctera.com/docs/creating-or-adding-folders-or-files.md) - [Requesting a Team Project](https://kb.ctera.com/docs/requesting-a-team-project.md) - [Copying or Moving Selected Items](https://kb.ctera.com/docs/copying-or-moving-selected-items.md) - [Managing Deleted Items](https://kb.ctera.com/docs/managing-deleted-items.md) - [Viewing or Restoring Previous Versions](https://kb.ctera.com/docs/viewing-or-restoring-previous-versions.md) - [Editing a Microsoft Office File](https://kb.ctera.com/docs/editing-a-microsoft-office-file.md) - [Previewing Files](https://kb.ctera.com/docs/previewing-files.md) - [Displaying Folder and File Details](https://kb.ctera.com/docs/displaying-folder-and-file-details.md) - [Leaving a Shared Folder or File](https://kb.ctera.com/docs/leaving-a-shared-folder-or-file-4.md) - [Handling Files that Contain Malware](https://kb.ctera.com/docs/handling-files-that-contain-malware.md) - [Making Content Public](https://kb.ctera.com/docs/making-content-public-7.md) - [Collaborating on Files](https://kb.ctera.com/docs/collaborating-on-files-7.md) - [Setting Up Collaboration Directly to the Content (Permalinks)](https://kb.ctera.com/docs/setting-up-collaboration-directly-to-the-content-permalinks-4.md) - [Collaborating on Content Without Using Your Storage Quota (Team Projects)](https://kb.ctera.com/docs/collaborating-on-content-without-using-your-storage-quota-team-projects-4.md) - [Understanding Conflict Files](https://kb.ctera.com/docs/understanding-conflict-files-6.md) - [Using an S3 Browser to Access Your Data](https://kb.ctera.com/docs/using-an-s3-browser-to-access-your-data.md) - [Passphrase Protecting Backups](https://kb.ctera.com/docs/passphrase-protecting-backups-5.md) - [Running a Backup](https://kb.ctera.com/docs/running-a-backup-5.md) - [Managing Your Backups](https://kb.ctera.com/docs/managing-your-backups-6.md) - [Changing a Device Backup's Passphrase](https://kb.ctera.com/docs/changing-a-device-backups-passphrase-4.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-21.md) - [Managing a Device Synced to the CTERA Portal](https://kb.ctera.com/docs/managing-a-device-synced-to-the-ctera-portal-6.md) - [Adding and Removing Devices to or from Your Account](https://kb.ctera.com/docs/adding-and-removing-devices-to-or-from-your-account-3.md) - [Renaming a Device](https://kb.ctera.com/docs/renaming-a-device-5.md) - [Restarting an Edge Filer from Your Account](https://kb.ctera.com/docs/restarting-a-device-from-your-account-5.md) - [Downloading a Support Report for a Device](https://kb.ctera.com/docs/downloading-a-support-report-for-a-device-5.md) - [Wiping Data from a Mobile Device](https://kb.ctera.com/docs/wiping-data-from-a-mobile-device-4.md) - [Keyboard Shortcuts](https://kb.ctera.com/docs/keyboard-shortcuts-5.md) - [What's New in CTERA Portal Version 8.1.x](https://kb.ctera.com/docs/whats-new-in-ctera-portal-version-81x.md) - [Planning, General and Port Requirements](https://kb.ctera.com/docs/planning-general-and-port-requirements-1.md) - [Port Tables](https://kb.ctera.com/docs/port-tables-2.md) - [Creating the IAM, Policy and Role for the Portal](https://kb.ctera.com/docs/creating-the-iam-policy-and-role-for-the-portal-3.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-29.md) - [Optionally Obtaining an Elastic IP Address for the CTERA Portal Instance](https://kb.ctera.com/docs/optionally-obtaining-an-elastic-ip-address-for-the-ctera-portal-instance-3.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-39.md) - [Accessing the Portal Using SSH Instead of Session Manager](https://kb.ctera.com/docs/accessing-the-portal-using-ssh-instead-of-session-manager-2.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-30.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-40.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-31.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-21.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-41.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-33.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-22.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-43.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-35.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-23.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-46.md) - [Installing CTERA Portal Instances](https://kb.ctera.com/docs/installing-ctera-portal-instances-34.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-24.md) - [Configuring a Default Gateway](https://kb.ctera.com/docs/configuring-a-default-gateway-45.md) - [Additional Installation Instructions for Customers Without Internet Access](https://kb.ctera.com/docs/additional-installation-instructions-for-customers-without-internet-access-16.md) - [Installing the Portal License](https://kb.ctera.com/docs/installing-the-portal-license-3.md) - [Installing a TLS Certificate](https://kb.ctera.com/docs/installing-a-tls-certificate-5.md) - [Importing a TLS Certificate](https://kb.ctera.com/docs/importing-a-tls-certificate-4.md) - [Creating DNS Records](https://kb.ctera.com/docs/creating-dns-records-4.md) - [Configuring a Portal NAT Address](https://kb.ctera.com/docs/configuring-a-portal-nat-address-3.md) - [Setting Up the Time Zone and Configuring NTP](https://kb.ctera.com/docs/setting-up-the-time-zone-and-configuring-ntp-4.md) - [Installing and Configuring Additional CTERA Portal Servers](https://kb.ctera.com/docs/installing-and-configuring-additional-ctera-portal-servers-4.md) - [CTERA Portal Scripts](https://kb.ctera.com/docs/ctera-portal-scripts-1.md) - [Backing Up the CTERA Portal Servers and Storage](https://kb.ctera.com/docs/backing-up-the-ctera-portal-servers-and-storage-2.md) - [Configuring PostgreSQL for TLS](https://kb.ctera.com/docs/configuring-postgresql-for-tls.md) - [Rolling Back to a Previous Point-in-Time](https://kb.ctera.com/docs/rolling-back-to-a-previous-point-in-time-2.md) - [Failing Over and Failing Back PostgreSQL Streaming Replication](https://kb.ctera.com/docs/failing-over-and-failing-back-postgresql-streaming-replication-2.md) - [Monitoring the Database Backup and Streaming Replication](https://kb.ctera.com/docs/monitoring-the-database-backup-and-streaming-replication-4.md) - [Reverting the Primary Database to a Snapshot](https://kb.ctera.com/docs/reverting-the-primary-database-to-a-snapshot-4.md) - [Enabling Federal Information Processing Standard (FIPS)](https://kb.ctera.com/docs/enabling-federal-information-processing-standard-fips-3.md) - [Managing the Portal from a Restricted Shell](https://kb.ctera.com/docs/managing-the-portal-from-a-restricted-shell-4.md) - [Enabling and Disabling Remote Support](https://kb.ctera.com/docs/enabling-and-disabling-remote-support-3.md) - [Load Balancing CTERA Portal Servers](https://kb.ctera.com/docs/load-balancing-ctera-portal-servers-10.md) - [Restarting a Server from the User Interface](https://kb.ctera.com/docs/restarting-a-server-from-the-user-interface-3.md) - [Configuring EBS Snapshots for Amazon S3](https://kb.ctera.com/docs/configuring-ebs-snapshots-for-amazon-s3-4.md) - [Increasing the Data or Archive Pool Size](https://kb.ctera.com/docs/increasing-the-data-or-archive-pool-size-6.md) - [Modifying the Storage Pool Snapshot Retention Policy](https://kb.ctera.com/docs/modifying-the-storage-pool-snapshot-retention-policy-4.md) - [Accessing the Portal Using SSH Instead of Session Manager](https://kb.ctera.com/docs/accessing-the-portal-using-ssh-instead-of-session-manager-5.md) - [Azure Specific Management](https://kb.ctera.com/docs/azure-specific-management-4.md) - [Increasing the Data or Archive Pool Size](https://kb.ctera.com/docs/increasing-the-data-or-archive-pool-size-7.md) - [Protecting the Main Database Using vSphere HA](https://kb.ctera.com/docs/protecting-the-main-database-using-vsphere-ha-3.md) - [Hyper-V Specific Management](https://kb.ctera.com/docs/hyper-v-specific-management-4.md) - [KVM Specific Management](https://kb.ctera.com/docs/openstackkvm-specific-management-4.md) - [Nutanix AHV Specific Management](https://kb.ctera.com/docs/nutanix-ahv-specific-management-4.md) - [What's New in CTERA Global Portal Version 8.1.x](https://kb.ctera.com/docs/whats-new-in-ctera-global-portal-version-81x.md) - [Introduction to Global Administration Version 8.1.x](https://kb.ctera.com/docs/introduction-to-global-administration-version-81x.md) - [Signing In To the CTERA Portal](https://kb.ctera.com/docs/signing-in-to-the-ctera-portal-1.md) - [The Global Administrator User Interface](https://kb.ctera.com/docs/the-global-administrator-user-interface-3.md) - [Access URLs for Administrators and End Users](https://kb.ctera.com/docs/access-urls-for-administrators-and-end-users-4.md) - [Adding, Editing, or Deleting Global Administrators](https://kb.ctera.com/docs/adding-editing-or-deleting-global-administrators-3.md) - [Exporting or Importing Global Administrator Details](https://kb.ctera.com/docs/exporting-or-importing-global-administrator-details-3.md) - [Customizing Administrator Roles](https://kb.ctera.com/docs/customizing-administrator-roles-4.md) - [Configuring an IP-based Access Control List](https://kb.ctera.com/docs/configuring-an-ip-based-access-control-list-4.md) - [Adding and Removing Licenses](https://kb.ctera.com/docs/adding-and-removing-licenses-3.md) - [Exporting License Details to Excel](https://kb.ctera.com/docs/exporting-license-details-to-excel-3.md) - [Exporting an Installed TLS Certificate](https://kb.ctera.com/docs/exporting-an-installed-tls-certificate.md) - [Using Amazon S3 Versioning to Protect Against Ransomware Attacks](https://kb.ctera.com/docs/using-amazon-s3-versioning-to-protect-against-ransomware-attacks-1.md) - [Configuring Amazon S3 Versioning](https://kb.ctera.com/docs/configuring-amazon-s3-versioning-1.md) - [Using AWS S3 Intelligent-Tiering For Storage](https://kb.ctera.com/docs/using-aws-s3-intelligent-tiering-for-storage-1.md) - [Setting Up the CTERA Portal with AWS Snowball](https://kb.ctera.com/docs/setting-up-the-ctera-portal-with-aws-snowball-3.md) - [Caringo (S3)](https://kb.ctera.com/docs/caringo-s3-4.md) - [Cloudian](https://kb.ctera.com/docs/cloudian-4.md) - [Cohesity SmartFiles (S3)](https://kb.ctera.com/docs/cohesity-smartfiles-s3-3.md) - [DDN Web Object Scaler](https://kb.ctera.com/docs/ddn-web-object-scaler-4.md) - [EMC ECS (S3)](https://kb.ctera.com/docs/emc-ecs-s3-4.md) - [EMC Isilon (NFS)](https://kb.ctera.com/docs/emc-isilon-nfs-4.md) - [Generic (NFS)](https://kb.ctera.com/docs/generic-nfs-4.md) - [Generic (S3)](https://kb.ctera.com/docs/generic-s3-4.md) - [Google Cloud Storage (S3)](https://kb.ctera.com/docs/google-cloud-storage-s3-4.md) - [HGST Active Archive](https://kb.ctera.com/docs/hgst-active-archive-4.md) - [HGST Active Scale](https://kb.ctera.com/docs/hgst-active-scale-4.md) - [Hitachi HCP](https://kb.ctera.com/docs/hitachi-hcp-4.md) - [Hitachi Vantara HCP (S3)](https://kb.ctera.com/docs/hitachi-vantara-hcp-s3-2.md) - [IBM Cloud Object Storage (S3)](https://kb.ctera.com/docs/ibm-cloud-object-storage-s3-4.md) - [IBM Cloud Object Storage (Simple Object API)](https://kb.ctera.com/docs/ibm-cloud-object-storage-simple-object-api-4.md) - [Isilon (S3)](https://kb.ctera.com/docs/isilon-s3.md) - [Local Filesystem](https://kb.ctera.com/docs/local-filesystem-4.md) - [Microsoft Azure Blob Storage](https://kb.ctera.com/docs/microsoft-azure-blob-storage-4.md) - [MinIO (S3)](https://kb.ctera.com/docs/minio-s3.md) - [NetApp (NFS)](https://kb.ctera.com/docs/netapp-nfs-4.md) - [NetApp StorageGRID/NetApp StorageGRID Webscale (S3)](https://kb.ctera.com/docs/netapp-storagegridnetapp-storagegrid-webscale-s3-1.md) - [Nutanix (S3)](https://kb.ctera.com/docs/nutanix-s3-4.md) - [OpenStack Swift](https://kb.ctera.com/docs/openstack-swift-4.md) - [OpenStack Swift (KeyStone)](https://kb.ctera.com/docs/openstack-swift-keystone-4.md) - [Oracle Storage Cloud Service](https://kb.ctera.com/docs/oracle-storage-cloud-service-4.md) - [Quantum ActiveScale (S3)](https://kb.ctera.com/docs/quantum-activescale-s3-2.md) - [Scality ARTESCA (S3)](https://kb.ctera.com/docs/scality-artesca-s3-1.md) - [Scality RING](https://kb.ctera.com/docs/scality-ring-4.md) - [Seagate Lyve Cloud Object Storage](https://kb.ctera.com/docs/seagate-lyve-cloud-object-storage.md) - [Wasabi (S3)](https://kb.ctera.com/docs/wasabi-s3-4.md) - [Zadara (S3)](https://kb.ctera.com/docs/zadara-s3-2.md) - [Enabling and Disabling Writes to a Storage Node](https://kb.ctera.com/docs/enabling-and-disabling-writes-to-a-storage-node-4.md) - [Migrating a Storage Node](https://kb.ctera.com/docs/migrating-a-storage-node-4.md) - [Deleting a Storage Node](https://kb.ctera.com/docs/deleting-a-storage-node-5.md) - [Configuring Global Settings](https://kb.ctera.com/docs/configuring-global-settings-5.md) - [Microsoft ADFS](https://kb.ctera.com/docs/microsoft-adfs-5.md) - [Microsoft Entra ID (Azure Active Directory)](https://kb.ctera.com/docs/microsoft-entra-id-azure-active-directory.md) - [Okta](https://kb.ctera.com/docs/okta-6.md) - [OneLogin](https://kb.ctera.com/docs/onelogin-6.md) - [Swivel AuthControl Sentry](https://kb.ctera.com/docs/swivel-authcontrol-sentry-6.md) - [Defining SAML SSO in the CTERA Portal](https://kb.ctera.com/docs/defining-saml-sso-in-the-ctera-portal-3.md) - [Bypassing SAML SSO Authentication](https://kb.ctera.com/docs/bypassing-saml-sso-authentication-3.md) - [Setting Up CAC (Common Access Card)](https://kb.ctera.com/docs/setting-up-cac-common-access-card-5.md) - [The Snapshot Retention Policy](https://kb.ctera.com/docs/the-snapshot-retention-policy-7.md) - [Adding, Editing, or Deleting a Subscription Plan](https://kb.ctera.com/docs/adding-editing-or-deleting-a-subscription-plan-7.md) - [Setting or Removing the Default Plan](https://kb.ctera.com/docs/setting-or-removing-the-default-plan-5.md) - [Exporting Plan Details to Excel](https://kb.ctera.com/docs/exporting-plan-details-to-excel-9.md) - [Adding, Editing, or Deleting Add-ons](https://kb.ctera.com/docs/adding-editing-or-deleting-add-ons-3.md) - [Exporting Add-on Details to Excel](https://kb.ctera.com/docs/exporting-add-on-details-to-excel-4.md) - [Configuring Email and SMS Settings](https://kb.ctera.com/docs/configuring-email-and-sms-settings-5.md) - [Adding, Editing, Deleting and Undeleting a Virtual Portal](https://kb.ctera.com/docs/adding-editing-deleting-and-undeleting-a-virtual-portal-1.md) - [Setting the Default Virtual Portal](https://kb.ctera.com/docs/setting-the-default-virtual-portal-3.md) - [Provisioning the Virtual Portal: Global Plans and Add-ons](https://kb.ctera.com/docs/provisioning-the-virtual-portal-global-plans-and-add-ons-4.md) - [Exporting Virtual Portal Details to Excel](https://kb.ctera.com/docs/exporting-virtual-portal-details-to-excel-3.md) - [Virtual Portal Settings](https://kb.ctera.com/docs/virtual-portal-settings-1.md) - [Overriding Settings for a Specific Virtual Portal](https://kb.ctera.com/docs/overriding-settings-for-a-specific-virtual-portal-1.md) - [Customizing the Virtual Portal Look and Feel](https://kb.ctera.com/docs/customizing-the-virtual-portal-look-and-feel-1.md) - [Managing a Device](https://kb.ctera.com/docs/managing-a-device-2.md) - [Syncing Content Between a Device and Portal Global File System](https://kb.ctera.com/docs/syncing-content-between-a-device-and-portal-global-file-system-2.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-16.md) - [Performing Backup Operations](https://kb.ctera.com/docs/performing-backup-operations-8.md) - [Generating a Devices Statistics Report](https://kb.ctera.com/docs/generating-a-devices-statistics-report-6.md) - [Exporting a List of Devices to Excel](https://kb.ctera.com/docs/exporting-a-list-of-devices-to-excel-9.md) - [Changing an Edge Filer License](https://kb.ctera.com/docs/changing-an-edge-filer-license-5.md) - [Remotely Wiping a Mobile Device](https://kb.ctera.com/docs/remotely-wiping-a-mobile-device-2.md) - [Configuring Notification Settings](https://kb.ctera.com/docs/configuring-notification-settings-9.md) - [Email Notification Templates](https://kb.ctera.com/docs/email-notification-templates-8.md) - [Customizing Email Notification Templates](https://kb.ctera.com/docs/customizing-email-notification-templates-4.md) - [Setting Up Antivirus Scanning](https://kb.ctera.com/docs/setting-up-antivirus-scanning-1.md) - [Managing Antivirus Servers](https://kb.ctera.com/docs/managing-antivirus-servers-4.md) - [Background Scanning and Rescanning Files](https://kb.ctera.com/docs/background-scanning-and-rescanning-files-4.md) - [Monitoring Antivirus Scans](https://kb.ctera.com/docs/monitoring-antivirus-scans-3.md) - [The Edge Filer Syslog Service Requirements](https://kb.ctera.com/docs/the-edge-filer-syslog-service-requirements-1.md) - [Setting Up the Edge Filer Syslog Service](https://kb.ctera.com/docs/setting-up-the-edge-filer-syslog-service-2.md) - [Disabling or Removing the Edge Filer Syslog Service](https://kb.ctera.com/docs/disabling-or-removing-the-edge-filer-syslog-service-1.md) - [Setting Up the Thumbnail Service](https://kb.ctera.com/docs/setting-up-the-thumbnail-service.md) - [Thumbnail Statuses](https://kb.ctera.com/docs/thumbnail-statuses.md) - [Disabling the Thumbnail Service](https://kb.ctera.com/docs/disabling-or-removing-the-thumbnail-service.md) - [Setting Up the CTERA Messaging Service](https://kb.ctera.com/docs/setting-up-the-ctera-messaging-service-2.md) - [Replacing a Messaging Server](https://kb.ctera.com/docs/replacing-a-messaging-server-3.md) - [Messaging Service Errors](https://kb.ctera.com/docs/messaging-service-errors-2.md) - [Moving From a Single Server Environment to a Multiple Server Environment](https://kb.ctera.com/docs/moving-from-a-single-server-environment-to-a-multiple-server-environment-3.md) - [Setting Up Key Management for a CTERA Portal](https://kb.ctera.com/docs/setting-up-key-management-for-a-ctera-portal-4.md) - [Changing a Key Management Certificate](https://kb.ctera.com/docs/changing-a-key-management-certificate-4.md) - [Deleting a Key Management Server from the Portal](https://kb.ctera.com/docs/deleting-a-key-management-server-from-the-portal-3.md) - [Removing the Key Management Service](https://kb.ctera.com/docs/removing-the-key-management-service-4.md) - [Seeding Content for the Initial Backup](https://kb.ctera.com/docs/seeding-content-for-the-initial-backup-1.md) - [Viewing Logs](https://kb.ctera.com/docs/viewing-logs-10.md) - [Exporting Logs to Excel](https://kb.ctera.com/docs/exporting-logs-to-excel-8.md) - [Managing Alerts Based on Log Events](https://kb.ctera.com/docs/managing-alerts-based-on-log-events-8.md) - [Getting Help and Support for the CTERA Portal](https://kb.ctera.com/docs/getting-help-and-support-for-the-ctera-portal-5.md) - [Exporting Reports to Excel](https://kb.ctera.com/docs/exporting-reports-to-excel-8.md) - [Editing Server Settings](https://kb.ctera.com/docs/editing-server-settings-4.md) - [Restarting or Shutting Down a Server](https://kb.ctera.com/docs/restarting-or-shutting-down-a-server-4.md) - [Upgrading a Server to a Newer Version](https://kb.ctera.com/docs/upgrading-a-server-to-a-newer-version-3.md) - [Deleting a Server](https://kb.ctera.com/docs/deleting-a-server-4.md) - [Uploading Firmware and Marking It as the Current Firmware](https://kb.ctera.com/docs/uploading-firmware-and-marking-it-as-the-current-image.md) - [Viewing Devices that Use a Specific Firmware](https://kb.ctera.com/docs/viewing-devices-that-use-a-specific-firmware-image-4.md) - [Deleting Firmware from the Portal Repository](https://kb.ctera.com/docs/deleting-firmware-images-from-the-portal-repository-3.md) - [What's New in CTERA Team Portal Version 8.1.x](https://kb.ctera.com/docs/whats-new-in-ctera-team-portal-version-81x.md) - [Management Features](https://kb.ctera.com/docs/management-features-4.md) - [Security](https://kb.ctera.com/docs/security-5.md) - [Devices](https://kb.ctera.com/docs/devices-4.md) - [Provisioning](https://kb.ctera.com/docs/provisioning-9.md) - [Signing In To the Administrator User Interface](https://kb.ctera.com/docs/signing-in-to-the-administrator-user-interface-2.md) - [Changing Your Personal Details](https://kb.ctera.com/docs/changing-your-personal-details-10.md) - [Administration Options in the End User Interface](https://kb.ctera.com/docs/administration-options-in-the-end-user-interface-4.md) - [Configuring Team Portal Settings](https://kb.ctera.com/docs/configuring-team-portal-settings-4.md) - [Adding or Editing Cloud Folders](https://kb.ctera.com/docs/adding-or-editing-cloud-folders.md) - [Folder (WORM) Compliance: CTERA Vault](https://kb.ctera.com/docs/folder-worm-compliance-ctera-vault.md) - [Maintaining Windows File Server Structure and ACLs in CTERA Portal Folders](https://kb.ctera.com/docs/maintaining-windows-file-server-structure-and-acls-in-ctera-portal-folders-4.md) - [Approving or Rejecting a Team Project](https://kb.ctera.com/docs/approving-or-rejecting-a-team-project-3.md) - [Adding or Editing Backup Folders](https://kb.ctera.com/docs/adding-or-editing-backup-folders-1.md) - [Monitoring Folder Usage](https://kb.ctera.com/docs/monitoring-folder-usage-5.md) - [Viewing Cloud Folder Content](https://kb.ctera.com/docs/viewing-cloud-folder-content.md) - [Exporting Folder Details to Excel](https://kb.ctera.com/docs/exporting-folder-details-to-excel-4.md) - [Deleting and Undeleting Folders](https://kb.ctera.com/docs/deleting-and-undeleting-folders-2.md) - [Adding, Editing, or Deleting a Folder Group](https://kb.ctera.com/docs/adding-editing-or-deleting-a-folder-group-3.md) - [Changing a Folder Group Passphrase](https://kb.ctera.com/docs/changing-a-folder-group-passphrase-4.md) - [Exporting Folder Group Details to Excel](https://kb.ctera.com/docs/exporting-folder-group-details-to-excel-4.md) - [Setting Up Access to Portal Content Using the S3 API: CTERA Fusion](https://kb.ctera.com/docs/setting-up-access-to-portal-content-using-the-s3-api-ctera-fusion.md) - [Viewing Zones](https://kb.ctera.com/docs/viewing-zones-3.md) - [Creating, Editing, or Deleting Zones](https://kb.ctera.com/docs/creating-editing-or-deleting-zones-3.md) - [Removing a Folder or Edge Filer from a Zone](https://kb.ctera.com/docs/removing-a-folder-or-edge-filer-from-a-zone-3.md) - [Setting or Unsetting the Default Zone](https://kb.ctera.com/docs/setting-or-unsetting-the-default-zone-3.md) - [The Snapshot Retention Policy](https://kb.ctera.com/docs/the-snapshot-retention-policy-8.md) - [Applying a Snapshot Retention Policy](https://kb.ctera.com/docs/applying-a-snapshot-retention-policy-4.md) - [Viewing Subscription Plans](https://kb.ctera.com/docs/viewing-subscription-plans-4.md) - [Adding, Editing, or Deleting a Subscription Plan](https://kb.ctera.com/docs/adding-editing-or-deleting-a-subscription-plan-6.md) - [Setting or Unsetting the Default Plan](https://kb.ctera.com/docs/setting-or-unsetting-the-default-plan-3.md) - [Automatically Assigning Plans](https://kb.ctera.com/docs/automatically-assigning-plans-5.md) - [Exporting Plan Details to Excel](https://kb.ctera.com/docs/exporting-plan-details-to-excel-8.md) - [Integrating CTERA Portal with a Directory Service](https://kb.ctera.com/docs/integrating-ctera-portal-with-a-directory-service-5.md) - [Manually Fetching User Data](https://kb.ctera.com/docs/manually-fetching-user-data-5.md) - [Adding User Accounts](https://kb.ctera.com/docs/adding-user-accounts-2.md) - [Editing or Deleting User Accounts](https://kb.ctera.com/docs/editing-or-deleting-user-accounts-2.md) - [Enabling or Disabling User Accounts](https://kb.ctera.com/docs/enabling-or-disabling-user-accounts-3.md) - [Setting Up API Keys to Access S3 Buckets](https://kb.ctera.com/docs/setting-up-api-keys-to-access-s3-buckets-1.md) - [Provisioning User Accounts](https://kb.ctera.com/docs/provisioning-user-accounts-4.md) - [Managing User Groups](https://kb.ctera.com/docs/managing-user-groups-10.md) - [Configuring Deduplication for a User Account](https://kb.ctera.com/docs/configuring-deduplication-for-a-user-account-3.md) - [Managing a User's Devices](https://kb.ctera.com/docs/managing-a-users-devices-4.md) - [Managing Cloud Drive Folders and Folder Groups for a User Account](https://kb.ctera.com/docs/managing-cloud-drive-folders-and-folder-groups-for-a-user-account-3.md) - [Exporting User Details to Excel](https://kb.ctera.com/docs/exporting-user-details-to-excel-4.md) - [Managing Administrator Users](https://kb.ctera.com/docs/managing-administrator-users-4.md) - [Using Active Directory for SSO](https://kb.ctera.com/docs/using-active-directory-for-sso-3.md) - [Enabling WebDAV Access Without Additional Authentication](https://kb.ctera.com/docs/enabling-webdav-access-without-additional-authentication-3.md) - [Using Kerberos and SPNEGO Together](https://kb.ctera.com/docs/using-kerberos-and-spnego-together-4.md) - [Microsoft ADFS](https://kb.ctera.com/docs/microsoft-adfs-6.md) - [Microsoft Entra ID (Azure Active Directory)](https://kb.ctera.com/docs/microsoft-entra-id-azure-active-directory-1.md) - [Okta](https://kb.ctera.com/docs/okta-7.md) - [OneLogin](https://kb.ctera.com/docs/onelogin-7.md) - [Swivel AuthControl Sentry](https://kb.ctera.com/docs/swivel-authcontrol-sentry-7.md) - [Defining SAML 2.0 SSO for a CTERA Portal](https://kb.ctera.com/docs/defining-saml-20-sso-for-a-ctera-portal-3.md) - [Configuring Cloud Drive Policy](https://kb.ctera.com/docs/configuring-cloud-drive-policy-2.md) - [Managing Collaboration](https://kb.ctera.com/docs/managing-collaboration-2.md) - [Managing Policy for Team Projects](https://kb.ctera.com/docs/managing-policy-for-team-projects-1.md) - [Managing Virus Protection](https://kb.ctera.com/docs/managing-virus-protection-3.md) - [Managing Individual Device Details](https://kb.ctera.com/docs/managing-individual-device-details-7.md) - [Syncing Content to the Portal Global File System](https://kb.ctera.com/docs/syncing-content-between-a-device-and-portal-global-file-system-1.md) - [Displaying Device Statistics](https://kb.ctera.com/docs/displaying-device-statistics.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-15.md) - [Generating a Devices Statistics Report](https://kb.ctera.com/docs/generating-a-devices-statistics-report-5.md) - [Exporting a List of Devices to Excel](https://kb.ctera.com/docs/exporting-a-list-of-devices-to-excel-8.md) - [Remotely Wiping a Mobile Device](https://kb.ctera.com/docs/remotely-wiping-a-mobile-device-1.md) - [Deleting Devices](https://kb.ctera.com/docs/deleting-devices-3.md) - [Managing Devices From the End User Portal](https://kb.ctera.com/docs/managing-devices-from-the-end-user-portal-5.md) - [Configuring Notification Settings](https://kb.ctera.com/docs/configuring-notification-settings-10.md) - [Email Notification Templates](https://kb.ctera.com/docs/email-notification-templates-9.md) - [Adding or Editing a Device Configuration Template](https://kb.ctera.com/docs/adding-or-editing-a-device-configuration-template-1.md) - [Configuring the Automatic Template Assignment Policy](https://kb.ctera.com/docs/configuring-the-automatic-template-assignment-policy-5.md) - [Setting the Default Device Configuration Template](https://kb.ctera.com/docs/setting-the-default-device-configuration-template-5.md) - [Duplicating Configuration Templates](https://kb.ctera.com/docs/duplicating-configuration-templates-4.md) - [Viewing Logs](https://kb.ctera.com/docs/viewing-logs-11.md) - [Exporting Logs to Excel](https://kb.ctera.com/docs/exporting-logs-to-excel-9.md) - [Managing Alerts Based on Log Events](https://kb.ctera.com/docs/managing-alerts-based-on-log-events-9.md) - [Generating an Up-to-date Report](https://kb.ctera.com/docs/generating-an-up-to-date-report-5.md) - [Exporting Reports to Excel](https://kb.ctera.com/docs/exporting-reports-to-excel-9.md) - [What's New for the End User in Version 8.1.x](https://kb.ctera.com/docs/whats-new-for-the-end-user-in-version-81x.md) - [Signing In To a CTERA Portal](https://kb.ctera.com/docs/signing-in-to-a-ctera-portal-4.md) - [Signing In To the CTERA Portal Using a PC File Manager](https://kb.ctera.com/docs/signing-in-to-the-ctera-portal-using-a-pc-file-manager-4.md) - [Running the First Time Tutorial](https://kb.ctera.com/docs/running-the-first-time-tutorial-5.md) - [Reviewing License Details](https://kb.ctera.com/docs/reviewing-license-details-4.md) - [The CTERA Portal User Interface](https://kb.ctera.com/docs/the-ctera-portal-user-interface-5.md) - [Downloading the CTERA Agent](https://kb.ctera.com/docs/using-the-ctera-agent-5.md) - [Adding CTERA Portal as an App in Microsoft Teams](https://kb.ctera.com/docs/adding-ctera-portal-as-an-app-in-microsoft-teams-1.md) - [Changing Your Personal Details](https://kb.ctera.com/docs/changing-your-personal-details-11.md) - [Changing the Interface Language](https://kb.ctera.com/docs/changing-the-interface-language-4.md) - [Changing Your Password](https://kb.ctera.com/docs/changing-your-password-4.md) - [Uploading Folders and Files to the CTERA Portal](https://kb.ctera.com/docs/uploading-folders-and-files-to-the-ctera-portal-4.md) - [Searching for Folders and Files](https://kb.ctera.com/docs/searching-for-folders-and-files-4.md) - [Copying, Moving, and Other Actions You can Perform On Folders and Files](https://kb.ctera.com/docs/copying-moving-and-other-actions-you-can-perform-on-folders-and-files-4.md) - [Creating a Folder](https://kb.ctera.com/docs/creating-a-folder-6.md) - [Viewing Files](https://kb.ctera.com/docs/viewing-files-4.md) - [Editing and Creating Files](https://kb.ctera.com/docs/editing-and-creating-files-5.md) - [Leaving a Shared Folder or File](https://kb.ctera.com/docs/leaving-a-shared-folder-or-file-2.md) - [Recovering Deleted Folders and Files](https://kb.ctera.com/docs/recovering-deleted-folders-and-files.md) - [Managing Previous Versions of Folders and Files](https://kb.ctera.com/docs/managing-previous-versions-of-folders-and-files-5.md) - [Files that Contain Malware](https://kb.ctera.com/docs/files-that-contain-malware-4.md) - [Making Content Public](https://kb.ctera.com/docs/making-content-public-6.md) - [Collaborating on Files](https://kb.ctera.com/docs/collaborating-on-files-6.md) - [Setting Up Collaboration Directly to the Content (Permalinks)](https://kb.ctera.com/docs/setting-up-collaboration-directly-to-the-content-permalinks-3.md) - [Collaborating on Content Without Using Your Storage Quota (Team Projects)](https://kb.ctera.com/docs/collaborating-on-content-without-using-your-storage-quota-team-projects-3.md) - [Understanding Conflict Files](https://kb.ctera.com/docs/understanding-conflict-files-5.md) - [Using an S3 Browser to Access Your Data](https://kb.ctera.com/docs/using-an-s3-browser-1.md) - [Passphrase Protecting Backups](https://kb.ctera.com/docs/passphrase-protecting-backups-4.md) - [Running a Backup](https://kb.ctera.com/docs/running-a-backup-4.md) - [Managing Your Backups](https://kb.ctera.com/docs/managing-your-backups-5.md) - [Changing a Device Backup's Passphrase](https://kb.ctera.com/docs/changing-a-device-backups-passphrase-3.md) - [Managing Shares](https://kb.ctera.com/docs/managing-shares-17.md) - [Managing a Device Synced to the CTERA Portal](https://kb.ctera.com/docs/managing-a-device-synced-to-the-ctera-portal-5.md) - [Adding and Removing Devices to or from Your Account](https://kb.ctera.com/docs/adding-and-removing-devices-to-or-from-your-account-2.md) - [Renaming a Device](https://kb.ctera.com/docs/renaming-a-device-4.md) - [Restarting a Device from Your Account](https://kb.ctera.com/docs/restarting-a-device-from-your-account-4.md) - [Downloading a Support Report for a Device](https://kb.ctera.com/docs/downloading-a-support-report-for-a-device-4.md) - [Wiping Data from a Mobile Device](https://kb.ctera.com/docs/wiping-data-from-a-mobile-device-3.md) - [Keyboard Shortcuts](https://kb.ctera.com/docs/keyboard-shortcuts-4.md) - [Portal Log Messages](https://kb.ctera.com/docs/ctera-portal-log-messages.md) - [CTERA Log Message Classes and Attributes](https://kb.ctera.com/docs/understanding-ctera-log-messages.md) - [Using CTERA Sentinel](https://kb.ctera.com/docs/using-ctera-sentinel.md) - [Setting Up CTERA Sentinel](https://kb.ctera.com/docs/setting-up-ctera-sentinel.md) - [Preventing Compromising a CTERA Edge Filer](https://kb.ctera.com/docs/best-practices-preventing-compromising-a-ctera-edge-filer.md) - [Setting Up Microsoft Active Directory](https://kb.ctera.com/docs/ad-best-practices-troubleshooting-ad-disconnects.md) - [Upgrading ESXi to ESXi 7.0.x](https://kb.ctera.com/docs/upgrading-esxi-on-h-series-edge-filers-to-esxi-70x.md): VMware ESXi version 6.7 has several security vulnerabilities which have been addressed.CTERA recommends that you upgrade the HC edge filer version of ESXi to ESXi 7.0. - [What's New in CTERA Edge Filer Version 7.13.x](https://kb.ctera.com/docs/introduction-to-ctera-edge-filer-version-713x.md) - [Port Requirements and General Specifications](https://kb.ctera.com/docs/port-requirements-and-general-specifications-2-1-1-1-1.md) - [V Series](https://kb.ctera.com/docs/v-series-5-1-1-1-1.md) - [HC100](https://kb.ctera.com/docs/hc100-10-1-1-1-1.md) - [HC400](https://kb.ctera.com/docs/hc400-15-1-1-1-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-16-1-1-1-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-15-1-1-1-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-15-1-1-1-1.md) - [Planning](https://kb.ctera.com/docs/planning-6-1-1-1-1.md) - [AWS](https://kb.ctera.com/docs/aws-12-1-1-1-1.md) - [ESXi](https://kb.ctera.com/docs/esxi-11-1-1-1-1.md) - [Hyper-V](https://kb.ctera.com/docs/hyper-v-12-1-1-1-1.md) - [KVM](https://kb.ctera.com/docs/openstack-6-1-1-1-1.md) - [Nutanix AHV](https://kb.ctera.com/docs/nutanix-ahv-9-1-1-1-1.md) - [Red Hat OpenShift](https://kb.ctera.com/docs/red-hat-openshift-2.md) - [Scale Computing HyperCore](https://kb.ctera.com/docs/scale-computing-hypercore-1-1-1.md) - [HC100](https://kb.ctera.com/docs/hc100-11-1-1-1-1.md) - [HC400](https://kb.ctera.com/docs/hc400-16-1-1-1-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-17-1-1-1-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-16-1-1-1-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-16-1-1-1-1.md) - [Configuring the CTERA Portal as a Precondition to Setting Up the CTERA Edge Filer](https://kb.ctera.com/docs/configuring-the-ctera-portal-as-a-precondition-to-setting-up-the-ctera-edge-filer-4-1-1-1-1.md) - [Initial CTERA Edge Filer Setup](https://kb.ctera.com/docs/initial-ctera-edge-filer-setup-5-1-1-1-1.md) - [Loading a Certificate to a CTERA Edge Filer](https://kb.ctera.com/docs/loading-a-trusted-ca-certificate-to-a-ctera-edge-filer-5-1-1-1-1.md) - [Discovering Shares](https://kb.ctera.com/docs/discovering-shares-3-1-1-1-1.md) - [Migrating Shares](https://kb.ctera.com/docs/migrating-shares-3-1-1-1-1.md) - [Accessing a CTERA Edge Filer](https://kb.ctera.com/docs/accessing-a-ctera-edge-filer-5-1-1-1-1.md) - [Navigating the CTERA Edge Filer User Interface](https://kb.ctera.com/docs/navigating-the-ctera-edge-filer-user-interface-5-1-1-1-1.md) - [Setting a Name and Location to Identify the Edge Filer](https://kb.ctera.com/docs/setting-a-name-and-location-to-identify-the-edge-filer-3-1-1-1-1.md) - [Setting the CTERA Edge Filer Time and Date: Configuring NTP](https://kb.ctera.com/docs/setting-the-ctera-edge-filer-time-and-date-configuring-ntp-3-1-1-1-1.md) - [Setting the User Interface Language](https://kb.ctera.com/docs/configuring-the-user-interface-language-3-1-1-1-1.md) - [Configuring Access to a Proxy Server](https://kb.ctera.com/docs/configuring-access-to-a-proxy-server-3-1-1-1-1.md) - [Enabling Remote Access to the CTERA Edge Filer](https://kb.ctera.com/docs/enabling-remote-access-to-the-ctera-edge-filer-4-1-1-1-1.md) - [Allowing Single Sign-on from CTERA Portal](https://kb.ctera.com/docs/allowing-single-sign-on-from-ctera-portal-3-1-1-1-1.md) - [Saving CTERA Edge Filer Settings](https://kb.ctera.com/docs/saving-ctera-edge-filer-settings-5-1-1-1-1.md) - [Encrypting and Passphrase Protecting the Configuration File](https://kb.ctera.com/docs/encrypting-and-passphrase-protecting-the-configuration-file-1-1-1.md) - [Setting Up the Storage](https://kb.ctera.com/docs/setting-up-the-storage-2-1-1-1-1.md) - [Managing Arrays](https://kb.ctera.com/docs/managing-arrays-5-1-1-1-1.md) - [Managing Volumes](https://kb.ctera.com/docs/managing-volumes-5-1-1-1-1.md) - [Managing Storage Quotas](https://kb.ctera.com/docs/managing-storage-quotas-2-1-1-1.md) - [Managing Local Deduplication](https://kb.ctera.com/docs/managing-local-deduplication-3-1-1-1-1.md) - [Increasing Available CTERA Edge Filer Storage (Except for H series Edge Filers)](https://kb.ctera.com/docs/increasing-available-ctera-edge-filer-storage-except-for-h-series-edge-filers-2-1-1-1-1.md) - [Adding and Editing Users](https://kb.ctera.com/docs/adding-and-editing-users-6-1-1-1-1.md) - [Viewing Users](https://kb.ctera.com/docs/viewing-users-6-1-1-1-1.md) - [Exporting the List of Users](https://kb.ctera.com/docs/exporting-the-list-of-users-5-1-1-1-1.md) - [Deleting Local Users](https://kb.ctera.com/docs/deleting-users-5-1-1-1-1.md) - [Managing User Groups](https://kb.ctera.com/docs/managing-user-groups-11-1-1-1-1.md) - [Pin Folders so that Files are Always Available Locally](https://kb.ctera.com/docs/pinning-folders-so-that-files-are-always-available-locally-5-1-1-1-1.md) - [Pin Metadata](https://kb.ctera.com/docs/pinning-the-metadata-1-1.md) - [Suspend and Unsuspend Cloud Sync](https://kb.ctera.com/docs/suspend-and-unsuspend-cloud-sync-3-1-1-1-1.md) - [Refresh the Folder List From the CTERA Portal](https://kb.ctera.com/docs/refresh-the-folder-list-from-the-ctera-portal-3-1-1-1-1.md) - [Control Cloud Sync Upload and Download Speeds](https://kb.ctera.com/docs/control-cloud-sync-upload-and-download-speeds-3-1-1-1-1.md) - [Manage File Eviction From the Cache](https://kb.ctera.com/docs/manage-file-eviction-from-the-cache-2-1-1-1-1.md) - [Manage File Locking for the Edge Filer](https://kb.ctera.com/docs/manage-file-locking-for-the-edge-filer-1-1.md) - [Monitor Edge Filer Caching](https://kb.ctera.com/docs/monitor-edge-filer-caching-2-1-1-1-1.md) - [Monitor Cloud Folder Quotas](https://kb.ctera.com/docs/monitoring-cloud-folder-quotas-1-1.md) - [View the Cloud Sync Log](https://kb.ctera.com/docs/view-the-cloud-sync-log-2-1-1-1-1.md) - [Fast Disaster Recovery](https://kb.ctera.com/docs/enable-fast-disaster-recovery-2-1-1-1-1.md) - [Accessing Previous File Versions](https://kb.ctera.com/docs/accessing-previous-file-versions-5-1-1-1-1.md) - [macOS: Enabling Using Finder to Search in the Edge Filer](https://kb.ctera.com/docs/macos-enabling-using-finder-to-search-in-the-edge-filer-3-1-1-1-1.md) - [Configuring CTERA Edge Filer Shares](https://kb.ctera.com/docs/configuring-ctera-edge-filer-shares-2-1-1-1-1.md) - [Network Sharing Protocols](https://kb.ctera.com/docs/network-sharing-protocols-7-1-1.md) - [Managing Network Shares](https://kb.ctera.com/docs/managing-network-shares-5-1-1-1-1.md) - [Accessing Network Shares](https://kb.ctera.com/docs/accessing-network-shares-6-1-1-1-1.md) - [Enabling Non-administrators to Access Previous Versions](https://kb.ctera.com/docs/enabling-non-administrators-to-access-previous-versions-3-1-1-1-1.md) - [Setting Up CTERA Ransom Protect](https://kb.ctera.com/docs/setting-up-ctera-ransom-protect-1-1-1-1.md) - [Blocking Malicious Users](https://kb.ctera.com/docs/blocking-malicious-users-2-1-1-1-1.md) - [Handling a Ransomware Incident](https://kb.ctera.com/docs/handling-a-ransomware-incident-1-1-1-1-1.md) - [Managing Quarantined Files](https://kb.ctera.com/docs/managing-quarantined-files-5-1-1-1-1.md) - [Updating the Antivirus DAT File](https://kb.ctera.com/docs/updating-the-antivirus-dat-file-5-1-1-1-1.md) - [Antivirus Logs](https://kb.ctera.com/docs/antivirus-logs-5-1-1-1-1.md) - [Backing Up and Restoring the Edge Filer Configuration](https://kb.ctera.com/docs/backing-up-and-restoring-the-edge-filer-configuration-2-1-1-1.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-25-1-1-1-1.md) - [Configuring Proxy Server Settings](https://kb.ctera.com/docs/configuring-proxy-server-settings-2-1-1-1-1.md) - [Configuring Advanced Settings](https://kb.ctera.com/docs/configuring-ethernet-port-settings-5-1-1-1-1.md) - [Renewing the IP](https://kb.ctera.com/docs/renewing-the-dhcp-lease-5-1-1-1-1.md) - [Network Diagnostics](https://kb.ctera.com/docs/network-diagnostics-5-1-1-1-1.md) - [Remotely Awakening Computers](https://kb.ctera.com/docs/remotely-awakening-computers-5-1-1-1-1.md) - [Edge Filer Notifications](https://kb.ctera.com/docs/edge-filer-notifications-1-1-1-1.md) - [Viewing Session Activity](https://kb.ctera.com/docs/viewing-session-activity-1-1-1-1-1.md) - [Edge Filer Services](https://kb.ctera.com/docs/edge-filer-services-1-1-1.md) - [Using SNMP Monitoring](https://kb.ctera.com/docs/using-snmp-monitoring-5-1-1-1-1.md) - [Configuring Logging](https://kb.ctera.com/docs/configuring-logging-5-1-1-1-1.md) - [Viewing Different Logs](https://kb.ctera.com/docs/viewing-different-logs-1-1-1-1-1.md) - [Auditing SMB File Access](https://kb.ctera.com/docs/auditing-smb-file-access-5-1-1-1-1.md) - [Forwarding Logs to the Portal](https://kb.ctera.com/docs/forwarding-logs-to-the-portal-1-1.md) - [Configuring Email Alerts](https://kb.ctera.com/docs/configuring-email-alerts-5-1-1-1-1.md) - [Generating a Support Report and CTERA Support](https://kb.ctera.com/docs/generating-a-support-report-5-1-1-1-1.md) - [Enabling Remote Support](https://kb.ctera.com/docs/enabling-remote-support-1-1.md) - [Upgrading the Edge Filer](https://kb.ctera.com/docs/upgrading-the-edge-filer-2-1-1-1-1.md) - [Restarting or Shutting Down an Edge Filer](https://kb.ctera.com/docs/restarting-or-shutting-down-an-edge-filer-4-1-1-1-1.md) - [Resetting a CTERA Edge Filer to its Default Settings](https://kb.ctera.com/docs/resetting-a-ctera-edge-filer-to-its-default-settings-4-1-1-1-1.md) - [Changing the CTERA Edge Filer License](https://kb.ctera.com/docs/changing-the-ctera-edge-filer-license-5-1-1-1-1.md) - [HC400](https://kb.ctera.com/docs/hc400-17-1-1-1-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-18-1-1-1-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-17-1-1-1-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-17-1-1-1-1.md) - [Accessing a CTERA Edge Filer From macOS](https://kb.ctera.com/docs/accessing-a-ctera-edge-filer-from-macos-4-1-1-1-1.md) - [End User Guide](https://kb.ctera.com/docs/end-user-guide2-1-1-1-1.md) - [What's New in CTERA Edge Filer Version 7.12.x](https://kb.ctera.com/docs/introduction-to-ctera-edge-filer-version-712x.md) - [Port Requirements and General Specifications](https://kb.ctera.com/docs/port-requirements-and-general-specifications-2-1-1-1.md) - [V Series](https://kb.ctera.com/docs/v-series-5-1-1-1.md) - [HC100](https://kb.ctera.com/docs/hc100-10-1-1-1.md) - [HC400](https://kb.ctera.com/docs/hc400-15-1-1-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-16-1-1-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-15-1-1-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-15-1-1-1.md) - [Planning](https://kb.ctera.com/docs/planning-6-1-1-1.md) - [AWS](https://kb.ctera.com/docs/aws-12-1-1-1.md) - [ESXi](https://kb.ctera.com/docs/esxi-11-1-1-1.md) - [Hyper-V](https://kb.ctera.com/docs/hyper-v-12-1-1-1.md) - [KVM](https://kb.ctera.com/docs/openstack-6-1-1-1.md) - [Nutanix AHV](https://kb.ctera.com/docs/nutanix-ahv-9-1-1-1.md) - [Red Hat OpenShift](https://kb.ctera.com/docs/red-hat-openshift-1.md) - [Scale Computing HyperCore](https://kb.ctera.com/docs/scale-computing-hypercore-1-1.md) - [HC100](https://kb.ctera.com/docs/hc100-11-1-1-1.md) - [HC400](https://kb.ctera.com/docs/hc400-16-1-1-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-17-1-1-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-16-1-1-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-16-1-1-1.md) - [Configuring the CTERA Portal as a Precondition to Setting Up the CTERA Edge Filer](https://kb.ctera.com/docs/configuring-the-ctera-portal-as-a-precondition-to-setting-up-the-ctera-edge-filer-4-1-1-1.md) - [Initial CTERA Edge Filer Setup](https://kb.ctera.com/docs/initial-ctera-edge-filer-setup-5-1-1-1.md) - [Loading a Certificate to a CTERA Edge Filer](https://kb.ctera.com/docs/loading-a-trusted-ca-certificate-to-a-ctera-edge-filer-5-1-1-1.md) - [Discovering Shares](https://kb.ctera.com/docs/discovering-shares-3-1-1-1.md) - [Migrating Shares](https://kb.ctera.com/docs/migrating-shares-3-1-1-1.md) - [Accessing a CTERA Edge Filer](https://kb.ctera.com/docs/accessing-a-ctera-edge-filer-5-1-1-1.md) - [Navigating the CTERA Edge Filer User Interface](https://kb.ctera.com/docs/navigating-the-ctera-edge-filer-user-interface-5-1-1-1.md) - [Setting a Name and Location to Identify the Edge Filer](https://kb.ctera.com/docs/setting-a-name-and-location-to-identify-the-edge-filer-3-1-1-1.md) - [Setting the CTERA Edge Filer Time and Date: Configuring NTP](https://kb.ctera.com/docs/setting-the-ctera-edge-filer-time-and-date-configuring-ntp-3-1-1-1.md) - [Setting the User Interface Language](https://kb.ctera.com/docs/configuring-the-user-interface-language-3-1-1-1.md) - [Configuring Access to a Proxy Server](https://kb.ctera.com/docs/configuring-access-to-a-proxy-server-3-1-1-1.md) - [Enabling Remote Access to the CTERA Edge Filer](https://kb.ctera.com/docs/enabling-remote-access-to-the-ctera-edge-filer-4-1-1-1.md) - [Allowing Single Sign-on from CTERA Portal](https://kb.ctera.com/docs/allowing-single-sign-on-from-ctera-portal-3-1-1-1.md) - [Saving CTERA Edge Filer Settings](https://kb.ctera.com/docs/saving-ctera-edge-filer-settings-5-1-1-1.md) - [Encrypting and Passphrase Protecting the Configuration File](https://kb.ctera.com/docs/encrypting-and-passphrase-protecting-the-configuration-file-1-1.md) - [Setting Up the Storage](https://kb.ctera.com/docs/setting-up-the-storage-2-1-1-1.md) - [Managing Arrays](https://kb.ctera.com/docs/managing-arrays-5-1-1-1.md) - [Managing Volumes](https://kb.ctera.com/docs/managing-volumes-5-1-1-1.md) - [Managing Storage Quotas](https://kb.ctera.com/docs/managing-storage-quotas-2-1-1.md) - [Managing Local Deduplication](https://kb.ctera.com/docs/managing-local-deduplication-3-1-1-1.md) - [Increasing Available CTERA Edge Filer Storage (Except for H series Edge Filers)](https://kb.ctera.com/docs/increasing-available-ctera-edge-filer-storage-except-for-h-series-edge-filers-2-1-1-1.md) - [Adding and Editing Users](https://kb.ctera.com/docs/adding-and-editing-users-6-1-1-1.md) - [Viewing Users](https://kb.ctera.com/docs/viewing-users-6-1-1-1.md) - [Exporting the List of Users](https://kb.ctera.com/docs/exporting-the-list-of-users-5-1-1-1.md) - [Deleting Local Users](https://kb.ctera.com/docs/deleting-users-5-1-1-1.md) - [Managing User Groups](https://kb.ctera.com/docs/managing-user-groups-11-1-1-1.md) - [Pin Folders so that Files are Always Available Locally](https://kb.ctera.com/docs/pinning-folders-so-that-files-are-always-available-locally-5-1-1-1.md) - [Pin Metadata](https://kb.ctera.com/docs/pinning-the-metadata-1.md) - [Suspend and Unsuspend Cloud Sync](https://kb.ctera.com/docs/suspend-and-unsuspend-cloud-sync-3-1-1-1.md) - [Refresh the Folder List From the CTERA Portal](https://kb.ctera.com/docs/refresh-the-folder-list-from-the-ctera-portal-3-1-1-1.md) - [Control Cloud Sync Upload and Download Speeds](https://kb.ctera.com/docs/control-cloud-sync-upload-and-download-speeds-3-1-1-1.md) - [Manage File Eviction From the Cache](https://kb.ctera.com/docs/manage-file-eviction-from-the-cache-2-1-1-1.md) - [Manage File Locking for the Edge Filer](https://kb.ctera.com/docs/manage-file-locking-for-the-edge-filer-1.md) - [Monitor Edge Filer Caching](https://kb.ctera.com/docs/monitor-edge-filer-caching-2-1-1-1.md) - [Monitor Cloud Folder Quotas](https://kb.ctera.com/docs/monitoring-cloud-folder-quotas-1.md) - [View the Cloud Sync Log](https://kb.ctera.com/docs/view-the-cloud-sync-log-2-1-1-1.md) - [Fast Disaster Recovery](https://kb.ctera.com/docs/enable-fast-disaster-recovery-2-1-1-1.md) - [Accessing Previous File Versions](https://kb.ctera.com/docs/accessing-previous-file-versions-5-1-1-1.md) - [macOS: Enabling Using Finder to Search in the Edge Filer](https://kb.ctera.com/docs/macos-enabling-using-finder-to-search-in-the-edge-filer-3-1-1-1.md) - [Configuring CTERA Edge Filer Shares](https://kb.ctera.com/docs/configuring-ctera-edge-filer-shares-2-1-1-1.md) - [Network Sharing Protocols](https://kb.ctera.com/docs/network-sharing-protocols-7-1.md) - [Managing Network Shares](https://kb.ctera.com/docs/managing-network-shares-5-1-1-1.md) - [Accessing Network Shares](https://kb.ctera.com/docs/accessing-network-shares-6-1-1-1.md) - [Enabling Non-administrators to Access Previous Versions](https://kb.ctera.com/docs/enabling-non-administrators-to-access-previous-versions-3-1-1-1.md) - [Setting Up CTERA Ransom Protect](https://kb.ctera.com/docs/setting-up-ctera-ransom-protect-1-1-1.md) - [Blocking Malicious Users](https://kb.ctera.com/docs/blocking-malicious-users-2-1-1-1.md) - [Handling a Ransomware Incident](https://kb.ctera.com/docs/handling-a-ransomware-incident-1-1-1-1.md) - [Managing Quarantined Files](https://kb.ctera.com/docs/managing-quarantined-files-5-1-1-1.md) - [Updating the Antivirus DAT File](https://kb.ctera.com/docs/updating-the-antivirus-dat-file-5-1-1-1.md) - [Antivirus Logs](https://kb.ctera.com/docs/antivirus-logs-5-1-1-1.md) - [Backing Up and Restoring the Edge Filer Configuration](https://kb.ctera.com/docs/backing-up-and-restoring-the-edge-filer-configuration-2-1-1.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-25-1-1-1.md) - [Configuring Proxy Server Settings](https://kb.ctera.com/docs/configuring-proxy-server-settings-2-1-1-1.md) - [Configuring Advanced Settings](https://kb.ctera.com/docs/configuring-ethernet-port-settings-5-1-1-1.md) - [Renewing the IP](https://kb.ctera.com/docs/renewing-the-dhcp-lease-5-1-1-1.md) - [Network Diagnostics](https://kb.ctera.com/docs/network-diagnostics-5-1-1-1.md) - [Remotely Awakening Computers](https://kb.ctera.com/docs/remotely-awakening-computers-5-1-1-1.md) - [Edge Filer Notifications](https://kb.ctera.com/docs/edge-filer-notifications-1-1-1.md) - [Viewing Session Activity](https://kb.ctera.com/docs/viewing-session-activity-1-1-1-1.md) - [Edge Filer Services](https://kb.ctera.com/docs/edge-filer-services-1-1.md) - [Using SNMP Monitoring](https://kb.ctera.com/docs/using-snmp-monitoring-5-1-1-1.md) - [Configuring Logging](https://kb.ctera.com/docs/configuring-logging-5-1-1-1.md) - [Viewing Different Logs](https://kb.ctera.com/docs/viewing-different-logs-1-1-1-1.md) - [Auditing SMB File Access](https://kb.ctera.com/docs/auditing-smb-file-access-5-1-1-1.md) - [Forwarding Logs to the Portal](https://kb.ctera.com/docs/forwarding-logs-to-the-portal-1.md) - [Configuring Email Alerts](https://kb.ctera.com/docs/configuring-email-alerts-5-1-1-1.md) - [Generating a Support Report and CTERA Support](https://kb.ctera.com/docs/generating-a-support-report-5-1-1-1.md) - [Enabling Remote Support](https://kb.ctera.com/docs/enabling-remote-support-1.md) - [Upgrading the Edge Filer](https://kb.ctera.com/docs/upgrading-the-edge-filer-2-1-1-1.md) - [Restarting or Shutting Down an Edge Filer](https://kb.ctera.com/docs/restarting-or-shutting-down-an-edge-filer-4-1-1-1.md) - [Resetting a CTERA Edge Filer to its Default Settings](https://kb.ctera.com/docs/resetting-a-ctera-edge-filer-to-its-default-settings-4-1-1-1.md) - [Changing the CTERA Edge Filer License](https://kb.ctera.com/docs/changing-the-ctera-edge-filer-license-5-1-1-1.md) - [HC400](https://kb.ctera.com/docs/hc400-17-1-1-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-18-1-1-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-17-1-1-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-17-1-1-1.md) - [Accessing a CTERA Edge Filer From macOS](https://kb.ctera.com/docs/accessing-a-ctera-edge-filer-from-macos-4-1-1-1.md) - [End User Guide](https://kb.ctera.com/docs/end-user-guide2-1-1-1.md) - [What's New in CTERA Edge Filer Version 7.11.x](https://kb.ctera.com/docs/introduction-to-ctera-edge-filer-version-711x.md) - [Port Requirements and General Specifications](https://kb.ctera.com/docs/port-requirements-and-general-specifications-2-1-1.md) - [V Series](https://kb.ctera.com/docs/v-series-5-1-1.md) - [HC100](https://kb.ctera.com/docs/hc100-10-1-1.md) - [HC400](https://kb.ctera.com/docs/hc400-15-1-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-16-1-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-15-1-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-15-1-1.md) - [Planning](https://kb.ctera.com/docs/planning-6-1-1.md) - [AWS](https://kb.ctera.com/docs/aws-12-1-1.md) - [ESXi](https://kb.ctera.com/docs/esxi-11-1-1.md) - [Hyper-V](https://kb.ctera.com/docs/hyper-v-12-1-1.md) - [KVM](https://kb.ctera.com/docs/openstack-6-1-1.md) - [Nutanix AHV](https://kb.ctera.com/docs/nutanix-ahv-9-1-1.md) - [Scale Computing HyperCore](https://kb.ctera.com/docs/scale-computing-hypercore-1.md) - [Enabling the Next Generation File System](https://kb.ctera.com/docs/enabling-the-next-generation-file-system.md) - [Configuring the CTERA Portal as a Precondition to Setting Up the CTERA Edge Filer](https://kb.ctera.com/docs/configuring-the-ctera-portal-as-a-precondition-to-setting-up-the-ctera-edge-filer-4-1-1.md) - [Initial CTERA Edge Filer Setup](https://kb.ctera.com/docs/initial-ctera-edge-filer-setup-5-1-1.md) - [Loading a Certificate to a CTERA Edge Filer](https://kb.ctera.com/docs/loading-a-trusted-ca-certificate-to-a-ctera-edge-filer-5-1-1.md) - [Discovering Shares](https://kb.ctera.com/docs/discovering-shares-3-1-1.md) - [Migrating Shares](https://kb.ctera.com/docs/migrating-shares-3-1-1.md) - [Accessing a CTERA Edge Filer](https://kb.ctera.com/docs/accessing-a-ctera-edge-filer-5-1-1.md) - [Navigating the CTERA Edge Filer User Interface](https://kb.ctera.com/docs/navigating-the-ctera-edge-filer-user-interface-5-1-1.md) - [Setting a Name and Location to Identify the Edge Filer](https://kb.ctera.com/docs/setting-a-name-and-location-to-identify-the-edge-filer-3-1-1.md) - [Setting the CTERA Edge Filer Time and Date: Configuring NTP](https://kb.ctera.com/docs/setting-the-ctera-edge-filer-time-and-date-configuring-ntp-3-1-1.md) - [Setting the User Interface Language](https://kb.ctera.com/docs/configuring-the-user-interface-language-3-1-1.md) - [Configuring Access to a Proxy Server](https://kb.ctera.com/docs/configuring-access-to-a-proxy-server-3-1-1.md) - [Enabling Remote Access to the CTERA Edge Filer](https://kb.ctera.com/docs/enabling-remote-access-to-the-ctera-edge-filer-4-1-1.md) - [Allowing Single Sign-on from CTERA Portal](https://kb.ctera.com/docs/allowing-single-sign-on-from-ctera-portal-3-1-1.md) - [Saving CTERA Edge Filer Settings](https://kb.ctera.com/docs/saving-ctera-edge-filer-settings-5-1-1.md) - [Encrypting and Passphrase Protecting the Configuration File](https://kb.ctera.com/docs/encrypting-and-passphrase-protecting-the-configuration-file-1.md) - [Setting Up the Storage](https://kb.ctera.com/docs/setting-up-the-storage-2-1-1.md) - [Managing Arrays](https://kb.ctera.com/docs/managing-arrays-5-1-1.md) - [Managing Volumes](https://kb.ctera.com/docs/managing-volumes-5-1-1.md) - [Managing Storage Quotas](https://kb.ctera.com/docs/managing-storage-quotas-2-1.md) - [Managing Local Deduplication](https://kb.ctera.com/docs/managing-local-deduplication-3-1-1.md) - [Increasing Available CTERA Edge Filer Storage (Except for H series Edge Filers)](https://kb.ctera.com/docs/increasing-available-ctera-edge-filer-storage-except-for-h-series-edge-filers-2-1-1.md) - [Adding and Editing Users](https://kb.ctera.com/docs/adding-and-editing-users-6-1-1.md) - [Viewing Users](https://kb.ctera.com/docs/viewing-users-6-1-1.md) - [Exporting the List of Users](https://kb.ctera.com/docs/exporting-the-list-of-users-5-1-1.md) - [Deleting Local Users](https://kb.ctera.com/docs/deleting-users-5-1-1.md) - [Managing User Groups](https://kb.ctera.com/docs/managing-user-groups-11-1-1.md) - [Pin Folders so that Files are Always Available Locally](https://kb.ctera.com/docs/pinning-folders-so-that-files-are-always-available-locally-5-1-1.md) - [Pin Metadata](https://kb.ctera.com/docs/pinning-the-metadata.md) - [Suspend and Unsuspend Cloud Sync](https://kb.ctera.com/docs/suspend-and-unsuspend-cloud-sync-3-1-1.md) - [Refresh the Folder List From the CTERA Portal](https://kb.ctera.com/docs/refresh-the-folder-list-from-the-ctera-portal-3-1-1.md) - [Control Cloud Sync Upload and Download Speeds](https://kb.ctera.com/docs/control-cloud-sync-upload-and-download-speeds-3-1-1.md) - [Manage File Eviction From the Cache](https://kb.ctera.com/docs/manage-file-eviction-from-the-cache-2-1-1.md) - [Manage File Locking for the Edge Filer](https://kb.ctera.com/docs/manage-file-locking-for-the-edge-filer.md) - [Monitor Edge Filer Caching](https://kb.ctera.com/docs/monitor-edge-filer-caching-2-1-1.md) - [Monitor Cloud Folder Quotas](https://kb.ctera.com/docs/monitoring-cloud-folder-quotas.md) - [Enable Fast Disaster Recovery](https://kb.ctera.com/docs/enable-fast-disaster-recovery-2-1-1.md) - [View the Cloud Sync Log](https://kb.ctera.com/docs/view-the-cloud-sync-log-2-1-1.md) - [Accessing Previous File Versions](https://kb.ctera.com/docs/accessing-previous-file-versions-5-1-1.md) - [macOS: Enabling Using Finder to Search in the Edge Filer](https://kb.ctera.com/docs/macos-enabling-using-finder-to-search-in-the-edge-filer-3-1-1.md) - [Configuring CTERA Edge Filer Shares](https://kb.ctera.com/docs/configuring-ctera-edge-filer-shares-2-1-1.md) - [Network Sharing Protocols](https://kb.ctera.com/docs/network-sharing-protocols-7.md) - [Managing Network Shares](https://kb.ctera.com/docs/managing-network-shares-5-1-1.md) - [Accessing Network Shares](https://kb.ctera.com/docs/accessing-network-shares-6-1-1.md) - [Enabling Non-administrators to Access Previous Versions](https://kb.ctera.com/docs/enabling-non-administrators-to-access-previous-versions-3-1-1.md) - [Setting Up CTERA Ransom Protect](https://kb.ctera.com/docs/setting-up-ctera-ransom-protect-1-1.md) - [Blocking Malicious Users](https://kb.ctera.com/docs/blocking-malicious-users-2-1-1.md) - [Handling a Ransomware Incident](https://kb.ctera.com/docs/handling-a-ransomware-incident-1-1-1.md) - [Managing Quarantined Files](https://kb.ctera.com/docs/managing-quarantined-files-5-1-1.md) - [Updating the Antivirus DAT File](https://kb.ctera.com/docs/updating-the-antivirus-dat-file-5-1-1.md) - [Antivirus Logs](https://kb.ctera.com/docs/antivirus-logs-5-1-1.md) - [Backing Up and Restoring the Edge Filer Configuration](https://kb.ctera.com/docs/backing-up-and-restoring-the-edge-filer-configuration-2-1.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-25-1-1.md) - [Configuring Proxy Server Settings](https://kb.ctera.com/docs/configuring-proxy-server-settings-2-1-1.md) - [Configuring Ethernet Port Settings](https://kb.ctera.com/docs/configuring-ethernet-port-settings-5-1-1.md) - [Renewing the IP](https://kb.ctera.com/docs/renewing-the-dhcp-lease-5-1-1.md) - [Network Diagnostics](https://kb.ctera.com/docs/network-diagnostics-5-1-1.md) - [Remotely Awakening Computers](https://kb.ctera.com/docs/remotely-awakening-computers-5-1-1.md) - [Edge Filer Notifications](https://kb.ctera.com/docs/edge-filer-notifications-1-1.md) - [Viewing Session Activity](https://kb.ctera.com/docs/viewing-session-activity-1-1-1.md) - [Edge Filer Services](https://kb.ctera.com/docs/edge-filer-services-1.md) - [Using SNMP Monitoring](https://kb.ctera.com/docs/using-snmp-monitoring-5-1-1.md) - [Configuring Logging](https://kb.ctera.com/docs/configuring-logging-5-1-1.md) - [Viewing Different Logs](https://kb.ctera.com/docs/viewing-different-logs-1-1-1.md) - [Auditing SMB File Access](https://kb.ctera.com/docs/auditing-smb-file-access-5-1-1.md) - [Forwarding Logs to the Portal](https://kb.ctera.com/docs/forwarding-logs-to-the-portal.md) - [Configuring Email Alerts](https://kb.ctera.com/docs/configuring-email-alerts-5-1-1.md) - [Generating a Support Report and CTERA Support](https://kb.ctera.com/docs/generating-a-support-report-5-1-1.md) - [Enabling Remote Support](https://kb.ctera.com/docs/enabling-remote-support.md) - [Upgrading the Edge Filer](https://kb.ctera.com/docs/upgrading-the-edge-filer-2-1-1.md) - [Restarting or Shutting Down an Edge Filer](https://kb.ctera.com/docs/restarting-or-shutting-down-an-edge-filer-4-1-1.md) - [Resetting a CTERA Edge Filer to its Default Settings](https://kb.ctera.com/docs/resetting-a-ctera-edge-filer-to-its-default-settings-4-1-1.md) - [Changing the CTERA Edge Filer License](https://kb.ctera.com/docs/changing-the-ctera-edge-filer-license-5-1-1.md) - [HC400](https://kb.ctera.com/docs/hc400-17-1-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-18-1-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-17-1-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-17-1-1.md) - [Accessing a CTERA Edge Filer From macOS](https://kb.ctera.com/docs/accessing-a-ctera-edge-filer-from-macos-4-1-1.md) - [End User Guide](https://kb.ctera.com/docs/end-user-guide2-1-1.md) - [What's New in CTERA Edge Filer Version 7.9.x](https://kb.ctera.com/docs/introduction-to-ctera-edge-filer-version-79x.md) - [Port Requirements and General Specifications](https://kb.ctera.com/docs/port-requirements-and-general-specifications-2-1.md) - [V Series](https://kb.ctera.com/docs/v-series-5-1.md) - [HC100](https://kb.ctera.com/docs/hc100-10-1.md) - [HC400](https://kb.ctera.com/docs/hc400-15-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-16-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-15-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-15-1.md) - [Planning](https://kb.ctera.com/docs/planning-6-1.md) - [AWS](https://kb.ctera.com/docs/aws-12-1.md) - [ESXi](https://kb.ctera.com/docs/esxi-11-1.md) - [Hyper-V](https://kb.ctera.com/docs/hyper-v-12-1.md) - [KVM](https://kb.ctera.com/docs/openstack-6-1.md) - [Nutanix AHV](https://kb.ctera.com/docs/nutanix-ahv-9-1.md) - [Scale Computing HyperCore](https://kb.ctera.com/docs/scale-computing-hypercore.md) - [HC100](https://kb.ctera.com/docs/hc100-11-1.md) - [HC400](https://kb.ctera.com/docs/hc400-16-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-17-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-16-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-16-1.md) - [Configuring the CTERA Portal as a Precondition to Setting Up the CTERA Edge Filer](https://kb.ctera.com/docs/configuring-the-ctera-portal-as-a-precondition-to-setting-up-the-ctera-edge-filer-4-1.md) - [Initial CTERA Edge Filer Setup](https://kb.ctera.com/docs/initial-ctera-edge-filer-setup-5-1.md) - [Loading a Certificate to a CTERA Edge Filer](https://kb.ctera.com/docs/loading-a-trusted-ca-certificate-to-a-ctera-edge-filer-5-1.md) - [Discovering Shares](https://kb.ctera.com/docs/discovering-shares-3-1.md) - [Migrating Shares](https://kb.ctera.com/docs/migrating-shares-3-1.md) - [Accessing a CTERA Edge Filer](https://kb.ctera.com/docs/accessing-a-ctera-edge-filer-5-1.md) - [Navigating the CTERA Edge Filer User Interface](https://kb.ctera.com/docs/navigating-the-ctera-edge-filer-user-interface-5-1.md) - [Setting a Name and Location to Identify the Edge Filer](https://kb.ctera.com/docs/setting-a-name-and-location-to-identify-the-edge-filer-3-1.md) - [Setting the CTERA Edge Filer Time and Date: Configuring NTP](https://kb.ctera.com/docs/setting-the-ctera-edge-filer-time-and-date-configuring-ntp-3-1.md) - [Setting the User Interface Language](https://kb.ctera.com/docs/configuring-the-user-interface-language-3-1.md) - [Configuring Access to a Proxy Server](https://kb.ctera.com/docs/configuring-access-to-a-proxy-server-3-1.md) - [Enabling Remote Access to the CTERA Edge Filer](https://kb.ctera.com/docs/enabling-remote-access-to-the-ctera-edge-filer-4-1.md) - [Allowing Single Sign-on from CTERA Portal](https://kb.ctera.com/docs/allowing-single-sign-on-from-ctera-portal-3-1.md) - [Saving CTERA Edge Filer Settings](https://kb.ctera.com/docs/saving-ctera-edge-filer-settings-5-1.md) - [Encrypting and Passphrase Protecting the Configuration File](https://kb.ctera.com/docs/encrypting-and-passphrase-protecting-the-configuration-file.md) - [Setting Up the Storage](https://kb.ctera.com/docs/setting-up-the-storage-2-1.md) - [Managing Arrays](https://kb.ctera.com/docs/managing-arrays-5-1.md) - [Managing Volumes](https://kb.ctera.com/docs/managing-volumes-5-1.md) - [Managing Storage Quotas](https://kb.ctera.com/docs/managing-storage-quotas-2.md) - [Managing Local Deduplication](https://kb.ctera.com/docs/managing-local-deduplication-3-1.md) - [Increasing Available CTERA Edge Filer Storage (Except for H series Edge Filers)](https://kb.ctera.com/docs/increasing-available-ctera-edge-filer-storage-except-for-h-series-edge-filers-2-1.md) - [Adding and Editing Users](https://kb.ctera.com/docs/adding-and-editing-users-6-1.md) - [Viewing Users](https://kb.ctera.com/docs/viewing-users-6-1.md) - [Exporting the List of Users](https://kb.ctera.com/docs/exporting-the-list-of-users-5-1.md) - [Deleting Local Users](https://kb.ctera.com/docs/deleting-users-5-1.md) - [Managing User Groups](https://kb.ctera.com/docs/managing-user-groups-11-1.md) - [Pin Folders so that Files are Always Available Locally](https://kb.ctera.com/docs/pinning-folders-so-that-files-are-always-available-locally-5-1.md) - [Suspend and Unsuspend Cloud Sync](https://kb.ctera.com/docs/suspend-and-unsuspend-cloud-sync-3-1.md) - [Refresh the Folder List From the CTERA Portal](https://kb.ctera.com/docs/refresh-the-folder-list-from-the-ctera-portal-3-1.md) - [Control Cloud Sync Upload and Download Speeds](https://kb.ctera.com/docs/control-cloud-sync-upload-and-download-speeds-3-1.md) - [Manage File Eviction From the Cache](https://kb.ctera.com/docs/manage-file-eviction-from-the-cache-2-1.md) - [Monitor Edge Filer Caching](https://kb.ctera.com/docs/monitor-edge-filer-caching-2-1.md) - [Enable Fast Disaster Recovery](https://kb.ctera.com/docs/enable-fast-disaster-recovery-2-1.md) - [View the Cloud Sync Log](https://kb.ctera.com/docs/view-the-cloud-sync-log-2-1.md) - [Accessing Previous File Versions](https://kb.ctera.com/docs/accessing-previous-file-versions-5-1.md) - [macOS: Enabling Using Finder to Search in the Edge Filer](https://kb.ctera.com/docs/macos-enabling-using-finder-to-search-in-the-edge-filer-3-1.md) - [Configuring CTERA Edge Filer Shares](https://kb.ctera.com/docs/configuring-ctera-edge-filer-shares-2-1.md) - [Network Sharing Protocols](https://kb.ctera.com/docs/network-sharing-protocols-6-1.md) - [Managing Network Shares](https://kb.ctera.com/docs/managing-network-shares-5-1.md) - [Accessing Network Shares](https://kb.ctera.com/docs/accessing-network-shares-6-1.md) - [Enabling Non-administrators to Access Previous Versions](https://kb.ctera.com/docs/enabling-non-administrators-to-access-previous-versions-3-1.md) - [Setting Up CTERA Ransom Protect](https://kb.ctera.com/docs/setting-up-ctera-ransom-protect-1.md) - [Blocking Malicious Users](https://kb.ctera.com/docs/blocking-malicious-users-2-1.md) - [Handling a Ransomware Incident](https://kb.ctera.com/docs/handling-a-ransomware-incident-1-1.md) - [Managing Quarantined Files](https://kb.ctera.com/docs/managing-quarantined-files-5-1.md) - [Updating the Antivirus DAT File](https://kb.ctera.com/docs/updating-the-antivirus-dat-file-5-1.md) - [Antivirus Logs](https://kb.ctera.com/docs/antivirus-logs-5-1.md) - [Backing Up and Restoring the Edge Filer Configuration](https://kb.ctera.com/docs/backing-up-and-restoring-the-edge-filer-configuration-2.md) - [Configuring Network Settings](https://kb.ctera.com/docs/configuring-network-settings-25-1.md) - [Configuring Proxy Server Settings](https://kb.ctera.com/docs/configuring-proxy-server-settings-2-1.md) - [Configuring Ethernet Port Settings](https://kb.ctera.com/docs/configuring-ethernet-port-settings-5-1.md) - [Renewing the DHCP Lease](https://kb.ctera.com/docs/renewing-the-dhcp-lease-5-1.md) - [Network Diagnostics](https://kb.ctera.com/docs/network-diagnostics-5-1.md) - [Remotely Awakening Computers](https://kb.ctera.com/docs/remotely-awakening-computers-5-1.md) - [Edge Filer Notifications](https://kb.ctera.com/docs/edge-filer-notifications-1.md) - [Viewing Session Activity](https://kb.ctera.com/docs/viewing-session-activity-1-1.md) - [Edge Filer Services](https://kb.ctera.com/docs/edge-filer-services.md) - [Using SNMP Monitoring](https://kb.ctera.com/docs/using-snmp-monitoring-5-1.md) - [Configuring Logging](https://kb.ctera.com/docs/configuring-logging-5-1.md) - [Viewing Different Logs](https://kb.ctera.com/docs/viewing-different-logs-1-1.md) - [Auditing SMB File Access](https://kb.ctera.com/docs/auditing-smb-file-access-5-1.md) - [Configuring Email Alerts](https://kb.ctera.com/docs/configuring-email-alerts-5-1.md) - [Generating a Support Report](https://kb.ctera.com/docs/generating-a-support-report-5-1.md) - [Upgrading the Edge Filer](https://kb.ctera.com/docs/upgrading-the-edge-filer-2-1.md) - [Restarting or Shutting Down an Edge Filer](https://kb.ctera.com/docs/restarting-or-shutting-down-an-edge-filer-4-1.md) - [Resetting a CTERA Edge Filer to its Default Settings](https://kb.ctera.com/docs/resetting-a-ctera-edge-filer-to-its-default-settings-4-1.md) - [Changing the CTERA Edge Filer License](https://kb.ctera.com/docs/changing-the-ctera-edge-filer-license-5-1.md) - [HC400](https://kb.ctera.com/docs/hc400-17-1.md) - [HC400E](https://kb.ctera.com/docs/hc400e-18-1.md) - [HC1200](https://kb.ctera.com/docs/hc1200-17-1.md) - [HC2400M](https://kb.ctera.com/docs/hc2400m-17-1.md) - [Accessing a CTERA Edge Filer From macOS](https://kb.ctera.com/docs/accessing-a-ctera-edge-filer-from-macos-4-1.md) - [End User Guide](https://kb.ctera.com/docs/end-user-guide2-1.md) - [Edge Filer Log Messages](https://kb.ctera.com/docs/ctera-edge-filer-log-messages-1.md) - [CTERA Log Message Classes and Attributes](https://kb.ctera.com/docs/understanding-ctera-log-messages-2.md) - [Installing CTERA Cache Assist](https://kb.ctera.com/docs/installing-ctera-cache-assist.md): You download CTERA Cache Assist from.To install it, open the Terminal application and enter the administrator password.In Finder, select Applications and then double-click the CTERACacheAssist_Vx.x. - [Using CTERA Cache Assist](https://kb.ctera.com/docs/using-ctera-cache-assist.md): After installing CTERA Cache Assist on the macOS computer, when the computer is connected to an edge filer that is configured for caching, stub files are identified in Finder by a stub icon. - [The CTERA Drive Connect Requirements](https://kb.ctera.com/docs/the-ctera-drive-connect-requirements.md) - [Installing CTERA Drive Connect](https://kb.ctera.com/docs/installing-ctera-drive-connect.md) - [Opening CTERA Drive Connect](https://kb.ctera.com/docs/opening-ctera-drive-connect.md) - [Connecting To a CTERA Portal](https://kb.ctera.com/docs/connecting-to-a-ctera-portal.md) - [Disconnecting From a CTERA Portal](https://kb.ctera.com/docs/disconnecting-from-a-ctera-portal.md) - [Editing a Connection Bookmark](https://kb.ctera.com/docs/editing-a-connection-bookmark.md) - [Deleting a Connection](https://kb.ctera.com/docs/deleting-a-connection.md) - [Uninstalling CTERA Drive Connect](https://kb.ctera.com/docs/uninstalling-ctera-drive-connect.md) - [General Settings](https://kb.ctera.com/docs/general-settings.md) - [Sync Settings](https://kb.ctera.com/docs/sync-settings.md) - [Notifications Settings](https://kb.ctera.com/docs/notifications.md) - [Bandwidth Settings](https://kb.ctera.com/docs/bandwidth-settings.md) - [Connection Settings](https://kb.ctera.com/docs/connection-settings.md) - [Login Item Settings](https://kb.ctera.com/docs/login-item-settings.md) - [Update Settings](https://kb.ctera.com/docs/update-settings.md) - [Language Settings](https://kb.ctera.com/docs/language-settings.md) - [Help Settings](https://kb.ctera.com/docs/help-settings.md) - [Displaying the Cloud Drive Content](https://kb.ctera.com/docs/displaying-the-content.md) - [The Right-click Menu](https://kb.ctera.com/docs/the-right-click-menu.md) - [Creating a Folder](https://kb.ctera.com/docs/creating-a-folder-4.md) - [Uploading Folders and Files](https://kb.ctera.com/docs/uploading-folders-and-files.md) - [About CTERA Drive Share and CTERA Drive Protect (Agent)](https://kb.ctera.com/docs/about-ctera-drive-share-and-ctera-drive-protect-agent.md) - [CTERA Drive Share/Protect (Agent) Quick Guide](https://kb.ctera.com/docs/ctera-drive-shareprotect-agent-quick-guide.md) - [Before You Begin](https://kb.ctera.com/docs/before-you-begin-4.md) - [Installing and Uninstalling CTERA Agent](https://kb.ctera.com/docs/installing-ctera-agent-4.md) - [Licensing](https://kb.ctera.com/docs/licensing-3.md) - [Connecting the Agent to a CTERA Portal](https://kb.ctera.com/docs/connecting-the-agent-to-a-ctera-portal-3.md) - [Managing the CTERA Agent From the User Interface](https://kb.ctera.com/docs/managing-the-ctera-agent-from-the-user-interface-3.md) - [Managing the CTERA Agent From the Command Line](https://kb.ctera.com/docs/managing-the-ctera-agent-from-the-command-line-2.md) - [Syncing the Agent with a CTERA Portal](https://kb.ctera.com/docs/syncing-the-agent-with-a-ctera-portal-3.md) - [Viewing Your Cloud Drive](https://kb.ctera.com/docs/viewing-your-cloud-drive-4.md) - [Files That are Not Synced With the CTERA Portal](https://kb.ctera.com/docs/files-that-are-not-synced-with-the-ctera-portal-3.md) - [Managing the Cloud Drive Content](https://kb.ctera.com/docs/managing-the-cloud-drive-content-4.md) - [Sharing Content](https://kb.ctera.com/docs/sharing-content-4.md) - [Handling Simultaneous File Changes to Shared Files](https://kb.ctera.com/docs/handling-simultaneous-file-changes-to-shared-files-4.md) - [Throttling the Sync Throughput](https://kb.ctera.com/docs/throttling-the-sync-throughput-3.md) - [Monitoring Syncing on the Agent](https://kb.ctera.com/docs/monitoring-syncing-on-the-agent-1.md) - [Configuring Backups](https://kb.ctera.com/docs/configuring-backups-2.md) - [Manually Managing Backups](https://kb.ctera.com/docs/manually-managing-backups-2.md) - [Using Pre/post Backup Scripts](https://kb.ctera.com/docs/using-prepost-backup-scripts-2.md) - [Agent Logs and Troubleshooting](https://kb.ctera.com/docs/agent-logs-and-troubleshooting-3.md) - [Replacing an Existing PC Or Activating an Additional PC](https://kb.ctera.com/docs/replacing-an-existing-pc-or-activating-an-additional-pc-3.md) - [The Right-click Menu](https://kb.ctera.com/docs/the-right-click-menu-1-2.md) - [Overlay Icons Used By a CTERA Agent](https://kb.ctera.com/docs/overlay-icons-used-by-a-ctera-agent-6.md) - [Before You Begin](https://kb.ctera.com/docs/before-you-begin-3-1.md) - [Installing CTERA Agent](https://kb.ctera.com/docs/installing-ctera-agent-3-1.md) - [Re-installing the CTERA Agent Cleanly](https://kb.ctera.com/docs/re-installing-the-ctera-agent-cleanly-2.md) - [Licensing](https://kb.ctera.com/docs/licensing-2-1.md) - [Connecting the Agent to a CTERA Portal](https://kb.ctera.com/docs/connecting-the-agent-to-a-ctera-portal-2-1.md) - [Mapping Cloud Drive Folders](https://kb.ctera.com/docs/mapping-cloud-drive-folders-1-1.md) - [Managing the CTERA Agent From the User Interface](https://kb.ctera.com/docs/managing-the-ctera-agent-from-the-user-interface-2-1.md) - [Managing the CTERA Agent From the Command Line](https://kb.ctera.com/docs/managing-the-ctera-agent-from-the-command-line-1-1.md) - [Syncing the Agent with a CTERA Portal](https://kb.ctera.com/docs/syncing-the-agent-with-a-ctera-portal-2-1.md) - [Setting Up a Caching Agent](https://kb.ctera.com/docs/setting-up-a-caching-agent-2-1.md) - [Removing Files From the Caching Agent](https://kb.ctera.com/docs/removing-files-from-the-caching-agent-2-1.md) - [Making Files Always Available on the Caching Agent: Pinning](https://kb.ctera.com/docs/making-files-always-available-on-the-caching-agent-pinning-1-1.md) - [Viewing Your Cloud Drive](https://kb.ctera.com/docs/viewing-your-cloud-drive-3-1.md) - [Files That are Not Synced With the CTERA Portal](https://kb.ctera.com/docs/files-that-are-not-synced-with-the-ctera-portal-2-1.md) - [Managing the Cloud Drive Content](https://kb.ctera.com/docs/managing-the-cloud-drive-content-3-1.md) - [Sharing Content](https://kb.ctera.com/docs/sharing-content-3-1.md) - [Handling Simultaneous File Changes to Shared Files](https://kb.ctera.com/docs/handling-simultaneous-file-changes-to-shared-files-3-1.md) - [Throttling the Sync Throughput](https://kb.ctera.com/docs/throttling-the-sync-throughput-4-1.md) - [Monitoring Syncing on the Agent](https://kb.ctera.com/docs/monitoring-syncing-on-the-agent-2-1.md) - [Configuring Backups](https://kb.ctera.com/docs/configuring-backups-3-1.md) - [Manually Managing Backups](https://kb.ctera.com/docs/manually-managing-backups-3-1.md) - [Using Pre/post Backup Scripts](https://kb.ctera.com/docs/using-prepost-backup-scripts-3-1.md) - [Agent Logs and Troubleshooting](https://kb.ctera.com/docs/agent-logs-and-troubleshooting-2-1.md) - [Sending Email Attachments via the Cloud Drive](https://kb.ctera.com/docs/sending-email-attachments-via-the-cloud-drive-2-1.md) - [Replacing an Existing PC Or Activating an Additional PC](https://kb.ctera.com/docs/replacing-an-existing-pc-or-activating-an-additional-pc-2-1.md) - [The Right-click Menu](https://kb.ctera.com/docs/the-right-click-menu-1-3.md) - [Overlay Icons Used By a CTERA Agent](https://kb.ctera.com/docs/overlay-icons-used-by-a-ctera-agent-5-1.md) - [Before You Begin](https://kb.ctera.com/docs/before-you-begin-3.md) - [Installing CTERA Agent](https://kb.ctera.com/docs/installing-ctera-agent-3.md) - [Re-installing the CTERA Agent Cleanly](https://kb.ctera.com/docs/re-installing-the-ctera-agent-cleanly.md) - [Licensing](https://kb.ctera.com/docs/licensing-2.md) - [Connecting the Agent to a CTERA Portal](https://kb.ctera.com/docs/connecting-the-agent-to-a-ctera-portal-2.md) - [Mapping Cloud Drive Folders](https://kb.ctera.com/docs/mapping-cloud-drive-folders-1.md) - [Managing the CTERA Agent From the User Interface](https://kb.ctera.com/docs/managing-the-ctera-agent-from-the-user-interface-2.md) - [Managing the CTERA Agent From the Command Line](https://kb.ctera.com/docs/managing-the-ctera-agent-from-the-command-line-1.md) - [Syncing the Agent with a CTERA Portal](https://kb.ctera.com/docs/syncing-the-agent-with-a-ctera-portal-2.md) - [Setting Up a Caching Agent](https://kb.ctera.com/docs/setting-up-a-caching-agent-2.md) - [Removing Files From the Caching Agent](https://kb.ctera.com/docs/removing-files-from-the-caching-agent-2.md) - [Making Files Always Available on the Caching Agent: Pinning](https://kb.ctera.com/docs/making-files-always-available-on-the-caching-agent-pinning-1.md) - [Viewing Your Cloud Drive](https://kb.ctera.com/docs/viewing-your-cloud-drive-3.md) - [Files That are Not Synced With the CTERA Portal](https://kb.ctera.com/docs/files-that-are-not-synced-with-the-ctera-portal-2.md) - [Managing the Cloud Drive Content](https://kb.ctera.com/docs/managing-the-cloud-drive-content-3.md) - [Sharing Content](https://kb.ctera.com/docs/sharing-content-3.md) - [Handling Simultaneous File Changes to Shared Files](https://kb.ctera.com/docs/handling-simultaneous-file-changes-to-shared-files-3.md) - [Throttling the Sync Throughput](https://kb.ctera.com/docs/throttling-the-sync-throughput-4.md) - [Monitoring Syncing on the Agent](https://kb.ctera.com/docs/monitoring-syncing-on-the-agent-2.md) - [Configuring Backups](https://kb.ctera.com/docs/configuring-backups-3.md) - [Manually Managing Backups](https://kb.ctera.com/docs/manually-managing-backups-3.md) - [Backing Up SQL Server and Other Applications](https://kb.ctera.com/docs/backing-up-sql-server-and-other-applications.md) - [Using Pre/post Backup Scripts](https://kb.ctera.com/docs/using-prepost-backup-scripts-3.md) - [Agent Logs and Troubleshooting](https://kb.ctera.com/docs/agent-logs-and-troubleshooting-2.md) - [Sending Email Attachments via the Cloud Drive](https://kb.ctera.com/docs/sending-email-attachments-via-the-cloud-drive-2.md) - [Replacing an Existing PC Or Activating an Additional PC](https://kb.ctera.com/docs/replacing-an-existing-pc-or-activating-an-additional-pc-2.md) - [The Right-click Menu](https://kb.ctera.com/docs/the-right-click-menu-1.md) - [Overlay Icons Used By a CTERA Agent](https://kb.ctera.com/docs/overlay-icons-used-by-a-ctera-agent-5.md) - [Getting Started](https://kb.ctera.com/docs/getting-started-16.md) - [Setting the CTERA Light and Dark Display](https://kb.ctera.com/docs/setting-the-ctera-mobile-app-display-3.md) - [Viewing and Editing Files](https://kb.ctera.com/docs/viewing-and-editing-files-4.md) - [Folder and File Functionality](https://kb.ctera.com/docs/folder-and-file-functionality-4.md) - [CTERA Drive Mobile App Settings](https://kb.ctera.com/docs/ctera-mobile-app-settings-4.md) - [Adding Additional Security to the CTERA Drive Mobile App](https://kb.ctera.com/docs/adding-additional-security-to-the-ctera-mobile-app-4.md) - [Managing Offline Access](https://kb.ctera.com/docs/managing-offline-access-4.md) - [Sharing Logs](https://kb.ctera.com/docs/sharing-logs-2.md) - [Android Devices Managing Backups](https://kb.ctera.com/docs/android-devices-managing-backups-4.md) - [Support for Microsoft Intune MDM (iOS only)](https://kb.ctera.com/docs/support-for-microsoft-intune-mdm-ios-only.md) - [Secure Architecture](https://kb.ctera.com/docs/security-architecture-1.md) - [Accessing CTERA InsightAI](https://kb.ctera.com/docs/accessing-ctera-insight-1-1.md) - [Setting Up CTERA InsightAI](https://kb.ctera.com/docs/setting-up-ctera-insightai.md) - [Using Ask Insight](https://kb.ctera.com/docs/the-dashboards-list-content-1-1.md) - [Filtering What is Displayed](https://kb.ctera.com/docs/filtering-what-is-displayed.md) - [Activity Dashboard](https://kb.ctera.com/docs/activity-analytics.md) - [Operations](https://kb.ctera.com/docs/operations.md) - [SMB Users](https://kb.ctera.com/docs/smb-users.md) - [Edge Filers](https://kb.ctera.com/docs/edge-filers.md) - [Files and Directories](https://kb.ctera.com/docs/files-and-directories.md) - [SMB Audit Logs](https://kb.ctera.com/docs/smb-audit-logs.md) - [Filesystem](https://kb.ctera.com/docs/file-system-analytics.md) - [Directories](https://kb.ctera.com/docs/directories.md) - [Analytics Reports](https://kb.ctera.com/docs/analytics-reports.md) - [Using a Second Edge Filer](https://kb.ctera.com/docs/business-continuity-using-a-second-edge-filer.md): With at least two CTERA Edge Filers you can use the second edge filer as a fail-safe device.The failover to the second Edge Filer is achieved automatically using Microsoft DFS. - [Directly to CTERA Portal](https://kb.ctera.com/docs/business-continuity-using-ctera-portal.md): Business continuity to a CTERA Portal requires setting up the C TERA Edge Filer as a a Caching Gateway. - [CTERA Edge Filers and CTERA Drive Share/Protect (Agent) Customizations](https://kb.ctera.com/docs/ctera-agent-and-cloud-storage-gateway-customizations.md) - [CTERA Portal Customization Guidelines](https://kb.ctera.com/docs/ctera-portal-customization-guidelines.md) - [Customizing CTERA Mobile](https://kb.ctera.com/docs/customizing-ctera-mobile.md) - [Product Overview](https://kb.ctera.com/docs/product-overview.md) - [CTERA Portal Ports Diagram](https://kb.ctera.com/docs/portal-ports.md) - [CTERA Edge Filer Ports Diagram](https://kb.ctera.com/docs/ctera-edge-filer-ports-diagram.md) - [CTERA SDK](https://kb.ctera.com/docs/ctera-sdk.md) - [Example CTERA Architecture](https://kb.ctera.com/docs/example-architecture.md): Architecture - [The Kernel Exchange Brick Level Add-on](https://kb.ctera.com/docs/the-kernel-exchange-brick-level-add-on.md): Kernel Exchange Brick Level - [SNMP Supported MIBs](https://kb.ctera.com/docs/snmp-supported-mibs.md): SNMP MIBs - [What File Formats are Supported for Editing or Viewing in a Portal](https://kb.ctera.com/docs/faq-2.md): You can edit the following file types in Offline Office within the portal:; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI;, Roboto;Noto Sans;, Ubuntu, & quot;Droid Sans". - [Data Security Posture Management (DSPM) with CTERA and Concentric](https://kb.ctera.com/docs/data-security-posture-management-dspm-with-ctera-and-concentric.md): CTERA enables centralized data access from any edge location or device without compromising performance or security. - [Does CTERA Integrate with Varonis Data Security Platform](https://kb.ctera.com/docs/does-ctera-integrate-with-varonis-data-security-platform.md) - [Does CTERA Support PCI DSS Compliance](https://kb.ctera.com/docs/ctera-and-pci-dss-compliance.md): CTERA Edge Filer and CTERA Portal must comply with the Payment Card Industry Data Security Standard. - [What CTERA Edge Filer Licenses are Available](https://kb.ctera.com/docs/ctera-edge-filer-gateway-configurations.md): The following table outlines the available virtual edge filer licenses and configurations. - [What Deduplication does CTERA Support](https://kb.ctera.com/docs/ctera-file-level-and-block-level-deduplication.md): CTERA supports multi-level deduplication on both the CTERA portal and edge filers.Deduplication is set by default but can be tuned based on your security requirements and the type of data you have. - [What Do I Do With Portals and Edge Filers Created Using Azure Classic](https://kb.ctera.com/docs/what-do-i-do-with-portals-and-edge-filers-created-using-azure-classic.md) - [What File Formats are Not Cached or Synced](https://kb.ctera.com/docs/faq.md) - [What is CTERA Direct Mode](https://kb.ctera.com/docs/what-is-ctera-direct-mode.md): Direct Mode is ideal for distributed data-intensive workloads, such as media files, healthcare imaging, video surveillance. - [CTERA Portal and CTERA Drive Mobile Interoperability](https://kb.ctera.com/docs/ctera-portal-and-mobile-interoperability-1.md) - [CTERA Edge Filer Interoperability](https://kb.ctera.com/docs/ctera-edge-filer-gateway-interoperability.md) - [CTERA Drive Connect Interoperability](https://kb.ctera.com/docs/ctera-drive-connect-interoperability.md) - [CTERA Drive Share/Protect (Agent) Interoperability](https://kb.ctera.com/docs/ctera-agent-interoperability.md) - [What is CTERA's Vulnerability Remediation](https://kb.ctera.com/docs/faq-3.md): CTERA’s vulnerability and patch management procedures encompass the remediation of vulnerabilities. - [What is the CTERA CTTP Transport Protocol](https://kb.ctera.com/docs/what-is-the-ctera-cttp-transport-protocol.md) - [What is the Difference Between CTERA Edge Filer Connections and Sessions](https://kb.ctera.com/docs/ctera-edge-filer-gateway-connections-vs-sessions.md): A connection represents a single PC connecting to a gateway.A session is created for each share browsed on the gateway.One case is multiple users logged in to the same PC. - [What is the Next Generation File System](https://kb.ctera.com/docs/what-is-the-next-generation-file-system.md) - [What is the Office 365 Workflow Between the Browser, Microsoft Office Online and a CTERA Portal](https://kb.ctera.com/docs/what-is-the-office-365-workflow-between-the-browser-microsoft-office-online-and-a-ctera-portal.md): CTERA Portal initiates a WOPI discovery call to the Office Online server to identify Office Online capabilities.Office Online signs every request with a private key. - [What Stoarge Sizes are Used in the User Interface](https://kb.ctera.com/docs/what-stoarge-sizes-are-used.md) - [Why Use a CTERA Portal Cloud Drive](https://kb.ctera.com/docs/ctera-portal-cloud-drive-faq.md): Use the CTERA Portal Cloud Drive to securely manage your files, share them and collaborate with your colleagues; All from one place. - [CTERA Drive Mobile](https://kb.ctera.com/docs/what-open-source-is-used-by-ctera-mobile.md) - [CTERA Drive Share/Protect (Agent)](https://kb.ctera.com/docs/what-open-source-is-used-by-ctera-agent.md) - [CTERA Edge Filer](https://kb.ctera.com/docs/ctera-edge-filer-2.md) - [CTERA Portal](https://kb.ctera.com/docs/ctera-portal-1.md) - [Accessing CTERA Support with Multi-factor Authentication](https://kb.ctera.com/docs/accessing-ctera-support-with-multi-factor-authentication.md) - [CTERA Customer Support Services Guide](https://kb.ctera.com/docs/ctera-support-policy.md) - [CTERA Portal on CentOS 7: Transitioning to CentOS 9](https://kb.ctera.com/docs/support-for-centos-7.md) - [CTERA Products End-of-Life/Support Statement](https://kb.ctera.com/docs/ctera-products-end-of-supportlife-statement.md) - [CTERA Service Level Agreement](https://kb.ctera.com/docs/faq-4.md) - [CTERA's Vulnerability Remediation](https://kb.ctera.com/docs/what-is-cteras-vulnerability-remediation.md): CTERA’s vulnerability and patch management procedures encompass the remediation of vulnerabilities. - [Change Volume Shadow Storage (VSS) EFI Location](https://kb.ctera.com/docs/how-to-3.md) - [Connect a CTERA Drive Share/Protect (Agent) to a CTERA Portal over TCP 443](https://kb.ctera.com/docs/how-to-15.md) - [Disable the Outlook Plug-in](https://kb.ctera.com/docs/how-to-4.md) - [Enable Agent Debug Logs](https://kb.ctera.com/docs/how-to-1.md) - [Use the Agent Command Line Interface (CLI)](https://kb.ctera.com/docs/how-to-2.md) - [Change an AWS Instance Type](https://kb.ctera.com/docs/change-an-aws-instance-type-1.md) - [Change the HPE iLO Password for an Edge Filer](https://kb.ctera.com/docs/how-to-7.md) - [Change the Edge Filer EV License](https://kb.ctera.com/docs/change-the-edge-filer-license.md) - [Connect an Edge Filer to a Portal over TCP 443](https://kb.ctera.com/docs/how-to-9.md) - [Execute CLI Commands from the Administrator User Interface](https://kb.ctera.com/docs/how-to-6.md) - [H Series: Update the CTERA Edge Filer ESXI Version Security Patches](https://kb.ctera.com/docs/how-to-20.md) - [HC400 and HC1200 on HPE Hardware: Create an Active Health System (AHS) Report](https://kb.ctera.com/docs/how-to-17.md) - [HC400 and HC1200 on HPE Hardware: Create an Array Diagnostic Utility (ADU) Report](https://kb.ctera.com/docs/how-to-18.md) - [Identify Open Files and Forcibly Close Them](https://kb.ctera.com/docs/how-to-19.md) - [Install an Edge Filer in Azure Not Using the Azure Marketplace Version](https://kb.ctera.com/docs/install-an-edge-filer-in-azure-not-using-the-azure-marketplace-version.md) - [Integrate CTERA as a Container Storage Interface (CSI) Provider](https://kb.ctera.com/docs/deploy-a-smb-container-storage-interface-csi-driver.md) - [Manage Static Routes](https://kb.ctera.com/docs/manage-static-routes.md) - [Monitor an Edge Filer Using Datadog](https://kb.ctera.com/docs/monitor-an-edge-filer-using-datadog.md) - [Mount a Local Share](https://kb.ctera.com/docs/how-to-21.md) - [Mount a Remote Share Using WebDAV](https://kb.ctera.com/docs/how-to-22.md) - [Set Up Ransomware Protection](https://kb.ctera.com/docs/set-up-ransomware-protection.md) - [Upgrade the Firmware from the CTERA Portal](https://kb.ctera.com/docs/upgrade-the-firmware.md) - [Amazon S3 Storage Node: Use Intelligent Tiering](https://kb.ctera.com/docs/how-to-11.md) - [Change an AWS Instance Type](https://kb.ctera.com/docs/change-an-aws-instance-type.md) - [Change the Device Connectivity Port from TCP 995](https://kb.ctera.com/docs/how-to-8.md) - [Change the Maximum Number of Days Backups are Retained](https://kb.ctera.com/docs/how-to-14.md) - [Delete Storage Snapshots](https://kb.ctera.com/docs/delete-storage-snapshots.md) - [Enable Content Security Policy (CSP)](https://kb.ctera.com/docs/enable-content-security-policy-csp.md) - [Execute CLI Commands from the Global Administrator User Interface](https://kb.ctera.com/docs/execute-cli-commands-from-the-global-admin-user-interface.md) - [Integrate CTERA Portal in Microsoft Teams](https://kb.ctera.com/docs/access-ctera-portal-as-a-tab-in-microsoft-teams.md) - [Install a CTERA Portal in Azure Not Using the Azure Marketplace Version](https://kb.ctera.com/docs/install-a-ctera-portal-in-azure-not-using-the-azure-marketplace-version.md) - [Map to the Portal Using WebDAV](https://kb.ctera.com/docs/how-to-23.md) - [Microsoft Azure Blob Storage Node: Using Tiering](https://kb.ctera.com/docs/how-to-24.md) - [Reconfigure a Folder Group](https://kb.ctera.com/docs/how-to-10.md) - [Set Up Azure Defender On the CTERA Portal Storage Node](https://kb.ctera.com/docs/how-to-25.md) - [Set Up Local Quotas (Portal 8.2.x)](https://kb.ctera.com/docs/set-up-local-quotas.md) - [Set Up an SMTP Relay Server](https://kb.ctera.com/docs/setup-smtp-relay-server.md) - [Use Telnet to Test SMTP Communication](https://kb.ctera.com/docs/how-to-12.md) - [Resolve Error: You are exceeding the configured maximum synchronized directories](https://kb.ctera.com/docs/troubleshooting-4.md) - [Cloud Backup Error: n files were not backed up](https://kb.ctera.com/docs/troubleshooting-9.md) - [Microsoft Office File Locked](https://kb.ctera.com/docs/troubleshooting-12.md) - [Email notifications are not sent](https://kb.ctera.com/docs/troubleshooting-1.md) - [Enable CTERA Support Portal Access for Troubleshooting](https://kb.ctera.com/docs/troubleshooting-6.md) - [CTERA Portal Nessus False Positive: CVE-2024-41110 AuthZ Bypass](https://kb.ctera.com/docs/nessus-false-positive-cve-2024-41110-authz-bypass.md) - [CTERA Edge Filer Cross-site Request Forgery (CSRF) Vulnerability](https://kb.ctera.com/docs/cross-site-request-forgery.md) - [OpenSSH Vulnerability CVE-2024-6387 (regreSSHion)](https://kb.ctera.com/docs/openssh-vulnerability-cve-2024-6387-regresshion.md) - [Edge Filer Security Vulnerability](https://kb.ctera.com/docs/edge-filer-security-vulnerability.md) - [Samba Vulnerability CVE-2021-44142](https://kb.ctera.com/docs/faq-7.md): CVE-2021-44142 is a privilege escalation vulnerability that allows remote attackers to execute arbitrary code on affected installations of Samba. - [Security Vulnerability CVE-2021-4034 (Polkit (Pwnkit))](https://kb.ctera.com/docs/faq-8.md) - [Security Vulnerability CVE-2021-44228 (Log4Shell)](https://kb.ctera.com/docs/faq-1.md) - [Security Vulnerability CVE-2022-0847 (Dirty Pipe ) and CVE-2022-0001 (Spectre-BHI )](https://kb.ctera.com/docs/faq-5.md) - [Security Vulnerability CVE-2022-22965 and CVE-2022-22963 (Spring4Shell Zero-Day Vulnerability)](https://kb.ctera.com/docs/security-vulnerability-cve-2022-22965-and-cve-2022-22963-spring4shell-zero-day-vulnerability.md)