A file that is locked by the application that owns it cannot be cached or synced to a CTERA Edge Filer (Gateway) nor to a CTERA Agent.

For example, whenever ANY Office application is opened (no need to open a file or do anything – just open the app) “Outlook.pst” becomes locked.

Examples of files that are locked by the application and that cannot be cached or synced to CTERA Edge Filers (Gateways) or to a CTERA Agents: