Backing Up the CTERA Portal Servers and Storage

To back up the on-premise CTERA Portal servers and storage you need to use third-party recovery tools, such as Veeam.

To back up the cloud-based CTERA Portal servers and storage the cloud provider, AWS, Azure, GCP, IBM, and GCP, must handle the backup.

For the CTERA Portal database backup, see Configuring the CTERA Portal Database for Backup.

Using third-party tools can result in a recovery after a disaster not being consistent with the database with the recovery being either older or newer than the database recovery.

If the portal recovery is older than the database, it will be missing some recent blocks. In this situation, you should rollback the database to an earlier point-in-time that matches the latest portal recovery.

If the portal recovery is newer than the database, since deleted blocks are kept for a minimum of 30 days and these blocks are never modified, as long as the database is no more than 30 days older, there will be no data loss.