---
title: "Configuring Email Alerts"
slug: "configuring-email-alerts-5-1-1-1"
tags: ["7.12", "Edge Filer", "Gateway", "Filer"]
updated: 2026-06-02T08:49:20Z
published: 2026-06-02T08:49:20Z
canonical: "kb.ctera.com/configuring-email-alerts-5-1-1-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring Email Alerts

You can configure the CTERA Edge Filer to send alerts upon important events. The alerts can be sent to up to two email addresses.

**Warning**

Microsoft have announced that they are phasing out support for Simple Mail Transfer Protocol (SMTP) connections that use basic authentication; username and password authentication. If you are using the Microsoft SMTP server, use another SMTP server, such as such as Zoho mail or Amazon SES.

**To configure the CTERA Edge Filer to send email alerts:**

1. In the **Configuration** view, select **Alerts > Mail Server** in the navigation pane. The **Mail Server** page is displayed. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-8RUJM2YV.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A52Z&se=2026-11-11T05%3A28%3A52Z&sr=c&sp=r&sig=fwDJr4QqpSQggATSevpISlEVHT397q7gaf7PADROwjo%3D)
2. Slide **Enable SMTP Server** on. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-C504NX2C.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A52Z&se=2026-11-11T05%3A28%3A52Z&sr=c&sp=r&sig=fwDJr4QqpSQggATSevpISlEVHT397q7gaf7PADROwjo%3D)
3. Configure the settings according to the requirements: **SMTP Server** – The SMTP server's IP address. **SMTP Port** – The SMTP server's port number. The default is 25.
4. If you require authentication to the SMTP server, slide **Enable Authentication** on. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-3XMDW8HX.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A52Z&se=2026-11-11T05%3A28%3A52Z&sr=c&sp=r&sig=fwDJr4QqpSQggATSevpISlEVHT397q7gaf7PADROwjo%3D) **Username** – The user name when authenticating to the SMTP server. **Password** – The password for the user.
5. To use Transport Layer Security (TLS) encryption for sending email messages from the CTERA Edge Filer, slide **Enable TLS** on.
6. If you made any changes, either click **Save** or click **Revert** to revert to the last saved configuration.
7. In the **Configuration** view, select **Alerts > Email Alerts** in the navigation pane. The **Email Alerts** page is displayed. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-PSM6M110.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A52Z&se=2026-11-11T05%3A28%3A52Z&sr=c&sp=r&sig=fwDJr4QqpSQggATSevpISlEVHT397q7gaf7PADROwjo%3D)
8. Configure the settings according to the requirements: **Email Recipient 1** – An email address to which email alerts are sent. **Email Recipient 2** – A second email address to which email alerts are sent. **Sender Email** – The email address of the sender.
9. To test the configuration, click **Test**. A test email is sent to the specified email addresses.
10. Under **Alert Events** configure what events will trigger an email.
  - **Minimum Severity of Messages to Log** – The minimum event severity level for which to send email alerts. For example, if you select **Critical**, then only **Critical**, **Alert**, and **Emergency** logs are sent to the email recipients.
11. Slide on each type of alert event for which you want emails to be sent:

**Additional Event Notifications**
  - **No cloud connectivity** – When there is no cloud connectivity for more than the specified number of hours.
  - **Last Cloud Backup was more than** – When the last backup operation was performed more than the specified number of days ago.
  - **Last Cloud Sync was more than** – When the last cloud synchronization operation was performed more than the specified number of hours ago.
  - **Volume Full** – When a volume is more than the specified percentage full.
  - **Cloud Backup Success** – When a backup operation succeeded.
  - **Firmware Updated** – When the CTERA Edge Filer firmware has been updated.
  - **Device Shutdown/Started** – When the CTERA Edge Filer starts up and shuts down.
12. If you made any changes, either click **Save** or click **Revert** to revert to the last saved configuration.