---
title: "CTERA Cache Assist (macCache Assist)"
slug: "ctera-cache-assist"
tags: ["Assist", "macAssist", "Cache Assist", "macOS", "Edge Filer", "Gateway", "Filer"]
updated: 2026-11-03T09:09:12Z
published: 2026-11-03T09:09:12Z
canonical: "kb.ctera.com/ctera-cache-assist"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CTERA Cache Assist (macCache Assist)

CTERA provides a macOS Finder extension, CTERA Cache Assist, for enhanced display of cached network shares for the purpose of providing a consistent user experience across any desktop and edge filer.

CTERA Cache Assist version 3.4.3 works with CTERA Edge Filers from version 7.12.x.

**Note**

To use CTERA Cache Assist version 3.4.3 with CTERA Edge Filers version 7.11.x, you need to run the following CLIs:

```
set /config/fileservices/cifs/ADS_Enabled true
set /config/fileservices/cifs/macAssistEnabled true
```

Download and install CTERA Cache Assist, as described in [Installing CTERA Cache Assist](/v1/docs/installing-ctera-cache-assist). CTERA Cache Assist integration in macOS Finder includes the following:

- Icon overlays.
- Ensuring that files and folders are available locally on your computer.
- Preview files that are not stub files.

For details, see [Using CTERA Cache Assist](/v1/docs/using-ctera-cache-assist).

CTERA Cache Assist version 3.4.3 runs on macOS versions 15 (Sequoia), 26 (Tahoe), and 27 (Golden Gate).

This version has been signed with CTERA's Apple Developer ID and notarized by Apple.

### Upgrading From Version 3.0 or Version 3.1

**Note**

If you are still using edge filer versions before 7.12.x, you cannot upgrade to the latest version.

You must uninstall your current CTERA Cache Assist version and remove it from the Mac PC before installing the latest version.

1. Open CTERA Cache Assist, untick **Enable**, and quit the app.
2. In **Finder > Applications**, move *CTERA Cache Assist* to the **Trash**.
3. Empty the **Trash**. You might be prompted for an administrator password.
4. Either restart the Mac or log out and log in again.

After uninstalling the previous version of CTERA Cache Assist, install the new version, as described in [Installing CTERA Cache Assist](/v1/docs/installing-ctera-cache-assist).