Configuring the CTERA Portal as a Precondition to Setting Up the CTERA Edge Filer
  • 19 Apr 2022
  • 2 Minutes to read
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Configuring the CTERA Portal as a Precondition to Setting Up the CTERA Edge Filer

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Before setting up the CTERA Edge Filer, the CTERA Portal administrator has to configure the CTERA Portal to which the CTERA Edge Filer will connect.

To configure the CTERA Portal:

  1. The user account on the CTERA Portal used to connect the CTERA Edge Filer to the CTERA Portal must have read and write administrator permissions to enable syncing folders between the CTERA Edge Filer and the CTERA Portal.
    a) In a Web browser open http://<*virtualportal_name*><*DNS_Suffix*>/ServicesPortal where, virtualportal_name is the name of the portal, and DNS_Suffix is the DNS suffix for the CTERA Portal installation.
    This opens the interface to the portal.
    Note: If the CTERA Portal is set to redirect HTTP requests to HTTPS, CTERA Portal redirects the browser to the HTTPS page. It is also possible to set the HTTPS access port to be different from the standard 443. In this case, the address is: http://<*virtualportal_name*><*DNS_Suffix*>:<*HTTPS_Port*>/ServicesPortal, where HTTPS_Port is a customized port. For example, to connect to Acme’s administration CTERA Portal using HTTPS port 2222, use the following address: https://acme.ctera.com:2222/ServicesPortal.
    The CTERA Portal opens, displaying the login page.
    InitialGatewaySetupOnFirstAccessimagesInitialSetup121.png
    Note: If SAML Single Sign On (SSO) is enabled, you are redirected to the SAML identity provider's login page. If CAC, Common Access Card, is implemented at the site, the login page is skipped if the card access is authorized.
    b) Enter your administrator user name and password and click SIGN IN. If you are redirected to an identity provider's login page, enter your credentials there. The identity provider processes your authentication.
    The end user interface is displayed.
    InitialGatewaySetupOnFirstAccessimagesAdminUser.png
    c) To access the full administrator interface, click the avatar at the top right, or your initials, if you have not configured an avatar, and select Administration.
    InitialGatewaySetupOnFirstAccessimagesAdmin1.png
    The administration interface opens in a new tab.
    d) Select Settings > User Roles in the navigation pane.
    The Roles window is displayed.
    e) Click Read/Write Administrator and in the Edit Roles window make sure that Access End User Folders is granted.
    InitialGatewaySetupOnFirstAccessimagesEditRole.png
  2. Create a designated user as an owner of the cloud folders and data. CTERA recommends creating the owner as a local service account with administrator privileges and not a real user. Once the data is uploaded to the CTERA Portal there is an owner for the data who can get elevated rights.
    a) Select Users > Users in the navigation pane.
    The USERS page is displayed.
    b) Click New User.
    The New User window is displayed.
    InitialGatewaySetupOnFirstAccessimagesInitialSetup125.png
    c) Complete the following fields in the Profile option.
    Username – A name for the user's CTERA Portal account.
    Email – An email address.
    First Name – A first name for the service account.
    Last Name – A last name for the service account.
    Role – Select Read/Write Administrator.
    Password/Retype Password – A password for the account.
    d) Click SAVE.

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