Managing the CTERA Messaging Service
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Managing the CTERA Messaging Service
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Article Summary
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The CTERA Messaging Service enables sending notifications from the portal to various consumers, for example the Varonis Data Security Platform and the Edge Filer Syslog service, which are connectors running on top of the CTERA Messaging Service. Some features such as managing local quotas on edge filers also require the CTERA Messaging Service.
Notifications are sent asynchronously in the background and are created in real-time from portal events.
Messaging tasks can be performed in the global administration view only.
CTERA Messaging Service Requirements
The CTERA Messaging Service must be installed on CTERA Portal application servers and not on preview servers.
For port requirements, see Port Requirements.
For production environments that use the messaging service, the CTERA Portal must include three application servers defined as messaging servers, that are neither the main, primary, database server nor the replication, secondary, server. For each messaging server you must add an extra 16GB RAM to the server RAM and a minimum of 250GB storage.
For a POC, small, or test environment, with a single server deployment, the requirement is a 64-bit virtual machine with 4 vCPU, 32GB RAM, 250GB SSD storage.
Note
In a test deployment with messaging, you specify the primary database server as the messaging server. If you defined more than one server for the test deployment, you cannot set the primary database server as a messaging server.
Note
CTERA recommends contacting your CTERA account manager to ensure correct sizing.
Ports Required for Messaging
The following ports must be opened between the CTERA Portal servers. These ports do not require Internet access.
| Port | Protocol | Notes |
|---|---|---|
| 22, 443 | TCP | Internal communication between CTERA Portal servers |
| 2800-9999 | TCP | Internal communication between CTERA Portal servers |
| 12181 | TCP | Internal communication between CTERA Portal servers |
| 18682 | TCP | Only required when a Preview server is used |
| 19092 | TCP | Internal communication between CTERA Portal servers |
| 39092 | TCP | Internal communication between CTERA Portal servers |
To move from a small POC environment to a production environment, see Moving From a Single Server Environment to a Multiple Server Environment.
Enabling the CTERA Messaging Service
Before you can set up the CTERA Messaging Service in the user interface, you must first turn it on by running the following CLI: set /settings/platformServicesSetting/enabled true
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