Recovering Deleted Files

Your deleted files are retained for a retention period that is defined by your CTERA Portal’s administrator. If you have deleted a file by accident, you can view and restore it.

After an amount of time configured by the administrator, but not less than 30 days, the file is permanently deleted.

To show deleted items:

1. In the My Files folder, right-click the options icon and select Show Deleted Items.
   
   All deleted files are displayed in gray with a cross-out line through the filename.

2. Select the files you want to restore, then click the Undelete icon
   

To hide deleted items:

• Click next to the Deleted files are visible banner or right-click the options icon and select Hide Deleted Items.