---
title: "Running a Backup"
slug: "running-a-backup-5-1"
tags: ["Portal", "8.3"]
updated: 2025-06-30T08:13:22Z
published: 2025-06-30T08:13:22Z
canonical: "kb.ctera.com/running-a-backup-5-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Running a Backup

While the CTERA Agent is connected to the CTERA Portal, you can run a backup directly from the CTERA Portal. You schedule backups and also run and suspend backups directly in the user interface for CTERA Drive (Agent).

**To run a backup from the CTERA Portal:**

1. Click the **Devices** option in the navigation pane.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-Q95ANGWZ.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A43%3A45Z&se=2026-11-11T05%3A43%3A45Z&sr=c&sp=r&sig=JPWjc%2B%2FSSGF%2FFtaqP%2Fh%2BTXyGSu3eIkKKQOpFC8ZXpn4%3D)  

This page displays all of your devices that are registered to your account.
2. Click the CTERA Agent that is connected to the CTERA Portal with content you want to back up.  

The CTERA Agent details are displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-QUF1ZKFU.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A43%3A45Z&se=2026-11-11T05%3A43%3A45Z&sr=c&sp=r&sig=JPWjc%2B%2FSSGF%2FFtaqP%2Fh%2BTXyGSu3eIkKKQOpFC8ZXpn4%3D)
3. Click the **Cloud Backup** tab.  

The backup details are displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-HJQ9QWK6.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A43%3A45Z&se=2026-11-11T05%3A43%3A45Z&sr=c&sp=r&sig=JPWjc%2B%2FSSGF%2FFtaqP%2Fh%2BTXyGSu3eIkKKQOpFC8ZXpn4%3D)
4. Click ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-YWZ6LTLV.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A43%3A45Z&se=2026-11-11T05%3A43%3A45Z&sr=c&sp=r&sig=JPWjc%2B%2FSSGF%2FFtaqP%2Fh%2BTXyGSu3eIkKKQOpFC8ZXpn4%3D) to run a new backup immediately. The progress of the backup is displayed.  

To cancel the backup that is currently running, click ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-SZPDLTPA.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A43%3A45Z&se=2026-11-11T05%3A43%3A45Z&sr=c&sp=r&sig=JPWjc%2B%2FSSGF%2FFtaqP%2Fh%2BTXyGSu3eIkKKQOpFC8ZXpn4%3D).  

To suspend the backup that is currently running, click ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-6P9CXCR6.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A43%3A45Z&se=2026-11-11T05%3A43%3A45Z&sr=c&sp=r&sig=JPWjc%2B%2FSSGF%2FFtaqP%2Fh%2BTXyGSu3eIkKKQOpFC8ZXpn4%3D).  

To resume the backup that is suspended running, click ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-KZ0U6RKR.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A43%3A45Z&se=2026-11-11T05%3A43%3A45Z&sr=c&sp=r&sig=JPWjc%2B%2FSSGF%2FFtaqP%2Fh%2BTXyGSu3eIkKKQOpFC8ZXpn4%3D).  

You can view the backed up files by clicking ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-U4E1OEG6.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A43%3A45Z&se=2026-11-11T05%3A43%3A45Z&sr=c&sp=r&sig=JPWjc%2B%2FSSGF%2FFtaqP%2Fh%2BTXyGSu3eIkKKQOpFC8ZXpn4%3D).