https://kb.ctera.com/docs CTERA InsightAI CTERA InsightAI leverages agentic intelligence to deliver the operational intelligence that system administrators and IT leaders need. Find immediate, actionable answers by asking natural language questions. InsightAI is the smart data assistant, proactively surfacing the anomalies and trends you didn’t know to look for. It’s the difference between guesswork and confidence, allowing you to stop chasing problems and start driving strategy. CTERA Content Services CTERA Content Serv ... Tue, 20 Oct 2026 15:38:15 GMT CTERA AI Product Documentations > Overview https://kb.ctera.com/docs/ctera-ai-products-1 https://kb.ctera.com/docs/ctera-ai-products-1 Release Information for All Supported Portal Releases Licensing CTERA Portal A Cloud Drive Connect license is available which is a subset of the existing full license for users who do not need to collaborate on shared documents and folders with other users, for mobile users, and for zero-minute disaster recovery. Security Considerations CTERA Networks Ltd. is constantly looking at ways to improve security, for example by resolving external threats. CTERA recommends using the latest portal releas ... Tue, 20 Oct 2026 10:44:41 GMT Release Notes https://kb.ctera.com/docs/general-portal-release-information https://kb.ctera.com/docs/general-portal-release-information October 2026 CTERA Edge Filer Edge Filer 7.13.6000.25 CTERA Edge Filer version 7.13.x was first released with version 7.13.6000.3 and included new features, which are described in What’s New in CTERA Edge Filer Version 7.13.x. New Features ID Number Description APP-29827, APP-30849, APP-30886 The support report content has been expanded to help with troubleshooting. APP-30599,APP-30658 Performance improvements, especially when there are many empty cloud folders and cloud folders without exce ... Tue, 20 Oct 2026 09:27:47 GMT Release Notes https://kb.ctera.com/docs/all-release-by-date https://kb.ctera.com/docs/all-release-by-date CTERA Edge Filer version 7.13.6000.3 includes the following new features: Improved security. Support for features managed in the CTERA Portal: CTERA Archive CTERA Archive allows you to archive your inactive data, effectively reducing your storage costs. CTERA Fusion Direct CTERA Fusion Direct provides unified file and object access to the same data in an open, hydrated S3 format. Centralized share management The centralized share management feature enables administrators to manage all cloud-l ... Tue, 20 Oct 2026 09:18:51 GMT Global Files System Products > CTERA Edge Filer > 7.13.x (EA Version) https://kb.ctera.com/docs/introduction-to-ctera-edge-filer-version-713x https://kb.ctera.com/docs/introduction-to-ctera-edge-filer-version-713x Viewing Notifications When there are notifications, the number is displayed on the notifications icon in the end user interface. Clicking the notifications icon displays a list of notifications. Clicking a notification in the list opens the device details to investigate the cause of the notification. The End User Interface Navigation Pane When you connect to an end user CTERA Portal as an administrator, in addition to the options available for every end user in the navigation pane, My Files an ... Tue, 20 Oct 2026 07:49:29 GMT Global Files System Products > CTERA Portal > 8.3.3300x (GA Version) > Team Administrator Guide https://kb.ctera.com/docs/administration-options-in-the-end-user-interface-5-1 https://kb.ctera.com/docs/administration-options-in-the-end-user-interface-5-1 Viewing Notifications When there are notifications, the number is displayed on the notifications icon in the end user interface. Clicking the notifications icon displays a list of notifications. Clicking a notification in the list opens the device details to investigate the cause of the notification. The End User Interface Navigation Pane When you connect to an end user CTERA Portal as an administrator, in addition to the options available for every end user in the navigation pane, Shared With ... Tue, 20 Oct 2026 07:48:00 GMT Global Files System Products > CTERA Portal > 8.4.x (EA Version) > Team Administrator Guide https://kb.ctera.com/docs/administration-options-in-the-end-user-interface-5-1-1 https://kb.ctera.com/docs/administration-options-in-the-end-user-interface-5-1-1 CTERA provides a macOS Finder extension, CTERA Cache Assist, for enhanced display of cached network shares for the purpose of providing a consistent user experience across any desktop and edge filer. CTERA Cache Assist works with CTERA Edge Filers from version 7.12.x. Download and install CTERA Cache Assist, as described in Installing CTERA Cache Assist. CTERA Cache Assist integration in macOS Finder includes the following: Icon overlays. Ensuring that files and folders are available locally on ... Tue, 20 Oct 2026 07:16:29 GMT Global Files System Products > CTERA Edge Filer > CTERA Cache Assist (macCache Assist) https://kb.ctera.com/docs/ctera-cache-assist https://kb.ctera.com/docs/ctera-cache-assist Installing the CTERA Edge Filer in a Nutanix AHV Environment Installing the CTERA Edge Filer involves creating and configuring a virtual machine and then performing an initial configuration, described in First Time Setup. The CTERA Edge Filer can be installed in a Nutanix AHV environment. Contact CTERA, and request the latest qcow2 CTERA Edge Filer disk image. Add this image to the machine where you run the Nutanix Prism Central console. Warning The CTERA Edge Filer installation must be done us ... Mon, 19 Oct 2026 12:08:04 GMT Global Files System Products > CTERA Edge Filer > 7.12.x (GA Version) > Installing a CTERA Edge Filer > Additional Platforms https://kb.ctera.com/docs/nutanix-ahv-9-1-1-1 https://kb.ctera.com/docs/nutanix-ahv-9-1-1-1 Installing the CTERA Edge Filer in a Nutanix AHV Environment Installing the CTERA Edge Filer involves creating and configuring a virtual machine and then performing an initial configuration, described in First Time Setup. The CTERA Edge Filer can be installed in a Nutanix AHV environment. Contact CTERA, and request the latest qcow2 CTERA Edge Filer disk image. Add this image to the machine where you run the Nutanix Prism Central console. Warning The CTERA Edge Filer installation must be done us ... Mon, 19 Oct 2026 11:54:20 GMT Global Files System Products > CTERA Edge Filer > 7.11.x (GA Version) > Installing a CTERA Edge Filer > Additional Platforms https://kb.ctera.com/docs/nutanix-ahv-9-1-1 https://kb.ctera.com/docs/nutanix-ahv-9-1-1 Installing the CTERA Edge Filer in a Nutanix AHV Environment Installing the CTERA Edge Filer involves creating and configuring a virtual machine and then performing an initial configuration, described in First Time Setup. The CTERA Edge Filer can be installed in a Nutanix AHV environment. Contact CTERA, and request the latest qcow2 CTERA Edge Filer disk image. Add this image to the machine where you run the Nutanix Prism Central console. Warning The CTERA Edge Filer installation must be done us ... Mon, 19 Oct 2026 11:51:16 GMT Global Files System Products > CTERA Edge Filer > 7.13.x (EA Version) > Installing a CTERA Edge Filer > Additional Platforms https://kb.ctera.com/docs/nutanix-ahv-9-1-1-1-1 https://kb.ctera.com/docs/nutanix-ahv-9-1-1-1-1 Displaying Edge Filer Content in a File Manager You can map the edge filer content in a file manager, Windows Explorer or macOS Finder, and end users can access their data in a familiar way. To view the edge filer content from a file manager: Use the following address to access the folders and files from a file manager, for example, Windows File Explorer or macOS Finder: \\edge_filer_ip\share where edge_filer_ip is the IP address of the CTERA Edge Filer. When accessing the CTERA Edge Filer fro ... Mon, 19 Oct 2026 09:21:37 GMT Global Files System Products > CTERA Edge Filer > 7.13.x (EA Version) https://kb.ctera.com/docs/end-user-guide2-1-1-1-1 https://kb.ctera.com/docs/end-user-guide2-1-1-1-1 You get CTERA Cache Assist from CTERA Support. Note You only need to download and install CTERA Cache Assist (also referred to as MacAssist) once. After installing CTERA Cache Assist, you are automatically prompted to update it when a new version is released by CTERA. To install CTERA Cache Assist: Note This procedure assumes the default, that the ability to open anywhere is not displayed in System Settings > Privacy & Security. For older versions of macOS, the option is available by default. ... Sun, 18 Oct 2026 13:47:08 GMT Global Files System Products > CTERA Edge Filer > CTERA Cache Assist (macCache Assist) https://kb.ctera.com/docs/installing-ctera-cache-assist https://kb.ctera.com/docs/installing-ctera-cache-assist You set up SAML single sign-on support in Swivel AuthControl Sentry and gather the information you need to connect the CTERA Portal to Swivel AuthControl Sentry. Note Before you start, get a CTERA logo image from CTERA, to identify the CTERA Portal SSO application. To get the SAML single sign-on information: Login to Swivel AuthControl Sentry as the account administrator. Select Keys from the navigation menu. The Keys screen is displayed. Click Download next to the Cert type. Save the certif ... Sun, 18 Oct 2026 11:02:29 GMT Global Files System Products > CTERA Portal > 8.4.x (EA Version) > Global Administrator Guide > Setting Up Single Sign-on (SSO) > Using SAML 2.0 for SSO > Identity Provider Details https://kb.ctera.com/docs/swivel-authcontrol-sentry-8-1-1 https://kb.ctera.com/docs/swivel-authcontrol-sentry-8-1-1 September 2026 Portal CTERA Portal 8.4.4000.53 Release Notes CTERA Portal 8.4.4000.51 Release Notes CTERA Portal 8.3.3300.53 Release Notes CTERA Portal 8.3.3000.52 Release Notes Edge Filer CTERA Edge Filer 7.13.6000.19 Release Notes August 2026 Portal CTERA Portal 8.3.3300.50 Release Notes Edge Filer CTERA Edge Filer 7.13.6000.16 Release Notes CTERA Edge Filer 7.12.5400.27 Release Notes CTERA Drive Share/Protect CTERA Drive Share/Protect (Windows) 7.12.5463.6 Release Notes July 2026 Po ... Fri, 16 Oct 2026 11:25:13 GMT Release Notes > Release Notes Prior to October 2026 https://kb.ctera.com/docs/release-notes-prior-to-october-2026 https://kb.ctera.com/docs/release-notes-prior-to-october-2026 You can monitor the state of all the edge filer services by clicking Main > Services: Clicking > to the right of a service displays the service page. For example, clicking > for the Local Deduplication service, displays the Local Deduplication page. Note The > option for more information for the Local Quota Enforcement service is disabled. The service does not have a user interface but requires running CLI commands. The status of each service is displayed: Active – The service has been enab ... Fri, 16 Oct 2026 11:12:36 GMT Global Files System Products > CTERA Edge Filer > 7.13.x (EA Version) > Administrator Guide > Monitoring the CTERA Edge Filer https://kb.ctera.com/docs/edge-filer-services-1-1-1 https://kb.ctera.com/docs/edge-filer-services-1-1-1 CTERA Drive Connect enables you to work with your files from CTERA Portal from Windows File Explorer or macOS Finder. Documentation consists of: Getting Started Configuring CTERA Drive Connect Preferences Working With CTERA Drive Connect Upgrading CTERA Drive Connect Release Notes Drive Connect version 5.3.2 (29785) New and Improved Features Windows and macOS *.localhost hostname now resolves to 127.0.0.1 / ::1 without extra configuration. Microsoft PowerPoint files open faster. Windows Win ... Wed, 14 Oct 2026 15:07:58 GMT Global Files System Products > CTERA Drive > CTERA Drive Connect > CTERA Drive Connect Release Notes https://kb.ctera.com/docs/ctera-drive-connect https://kb.ctera.com/docs/ctera-drive-connect CTERA strongly recommends upgrading the portal with the help of CTERA Support. You need a zip file from CTERA support – tar xvf file – where file is the zip filename for an offline upgrade. The file contains the packages for the portal upgrade. Make sure that the required ports are open, as described in Port Requirements. Note For portal version 8.3.3300.53 and later, portal servers defined with two NICs from an earlier version of CTERA Portal are upgraded and both NICs are used. The second NIC ... Wed, 14 Oct 2026 07:28:28 GMT Global Files System Products > CTERA Portal > 8.3.3300x (GA Version) > Upgrading a CTERA Portal https://kb.ctera.com/docs/upgrading-a-ctera-portal-6 https://kb.ctera.com/docs/upgrading-a-ctera-portal-6 CTERA strongly recommends upgrading the portal with the help of CTERA Support. When you have Internet, you need scripts – upgrade_online.sh and upgrade.sh – and a URL where the upgrade packages are located that you get from CTERA support. For details, see Upgrading the Portal Online. When you do not have Internet access, you need a zip file that you get from CTERA support – tar xvf file – where file is the zip filename for an offline upgrade. The file contains the packages for the portal upgrade ... Wed, 14 Oct 2026 07:27:16 GMT Global Files System Products > CTERA Portal > 8.4.x (EA Version) > Upgrading a CTERA Portal https://kb.ctera.com/docs/upgrading-a-ctera-portal-1 https://kb.ctera.com/docs/upgrading-a-ctera-portal-1 CTERA Portal has a built in Model Context Protocol (MCP) server and n8n Filesystem Node. You require two NICs for each portal server to use the CTERA MCP server or n8n. In order not to compromise security, the internal NIC must not be accessible from the external network. Both NICs can be on the same VLAN but the internal NIC must have a different IP than the external NIC and they must be on a different network. CTERA strongly recommends a separate VLAN or proper firewall rules. By default, the ... Wed, 14 Oct 2026 07:20:32 GMT Global Files System Products > CTERA Portal > 8.4.x (EA Version) > Global Administrator Guide > AI Content Services > Managing AI Integrations https://kb.ctera.com/docs/managing-the-mcp-server-service-1 https://kb.ctera.com/docs/managing-the-mcp-server-service-1 The Model Context Protocol (MCP) is an open standard designed to let AI assistants and agents securely interact with enterprise systems through natural language. The Model Context Protocol (MCP) in CTERA lets AI assistants and agents securely interact with the CTERA platform as a framework for defining and managing a variety of context-based configurations across the platform. This feature facilitates dynamic policy enforcement and adaptive user experiences by leveraging contextual data to tailo ... Wed, 14 Oct 2026 07:18:57 GMT Global Files System Products > CTERA Portal > 8.3.3300x (GA Version) > Global Administrator Guide > CTERA Services > Managing the MCP Server Service https://kb.ctera.com/docs/managing-the-mcp-server-service https://kb.ctera.com/docs/managing-the-mcp-server-service