Managing Alerts Based on Log Events

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You can configure the CTERA Portal to automatically send email alerts to end users and administrators when specific log messages are generated.

Viewing Log Based Alerts

To view all log based alerts:

  • Select Logs and Alert > Log Based Alerts in the navigation pane.
    The Log Based Alerts page is displayed.
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The page includes the following columns:

Field Display
Name The alert name.
Description A description of the alert.

Adding or Editing Alerts

To add or edit an alert:

  1. Select Logs and Alerts > Log Based Alerts in the navigation pane.
    The Log Based Alerts page is displayed.

  2. To add a new alert-on, click New Alert.
    The New Alert page is displayed.
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    Or,
    To edit an existing alert, click the alert name.

  3. Complete the fields.
    Alert Details:

    • Alert Name - A name for the alert.
    • Description - A description of the alert.

    Log Details:

    • Log Topic – The category to trigger the alert. Select Any for any log category to trigger the alert.
    • Log Name – The name of the log event to trigger the alert. Select Any for any event to trigger the alert.
    • Origin Type – The entity, portal or device, to trigger the alert. Select Any for any device or portal to trigger the alert.
    • Minimum Severity – The minimum severity to trigger the alert.
    • Message Contains – Text that the log message must contain to trigger the alert.
  4. Click Save.

Deleting an Alert

To delete an alert:

  1. Select Logs and Alert > Log Based Alerts in the navigation pane.
    The Log Based Alert page is displayed.
  2. Select the alert row.
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  3. Click Delete.
    A confirmation window is displayed.
  4. Click Delete to confirm.

The alert is deleted.