When you first connect a CTERA Agent to the CTERA Portal, as part of the initial configuration, you can specify a passphrase to protect your backups. For example, when first connecting an agent running on a Windows platform to a CTERA Portal:
You can use an automatically generated encryption key or set your own passphrase.
You can only set the passphrase when setting up the cloud backup for the first time.
If a passphrase is set, then when trying to access the backups for that device, you are prompted for the passphrase:
Remember to keep the passphrase in a safe place. If lost, it cannot be recovered.
Changing a Device Backup's Passphrase
If your backup is passphrase protected, you are prompted for the passphrase in order to access the backup.
A lock icon 
indicates that the backup is passphrase protected.
To change the passphrase:
- In the BACKUPS page, for the passphrase protected backup, click the passphrase icon .
The Change passphrase window is displayed. - Enter the existing password and then the new password and its confirmation.
Remember to keep your passphrase in a safe place. If lost, it cannot be recovered.