Setting Up Antivirus Scanning

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After adding the antivirus license, you include antivirus scanning in a plan at the global level. Any portal assigned to this plan includes antivirus scanning. You then add an antivirus server to the portal and enable the service.

Note

For details about adding a license key, received from CTERA, that includes antivirus, refer to Adding and Removing Licenses.

To set up antivirus scanning in a plan:

  1. In the global administration view, select Provisioning > Plans in the navigation pane.
    The Plans page is displayed.
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  2. Click the plan to activate antivirus scanning or click New Plan to add a plan.
    The plan page is displayed.
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  3. In the Services tab slide Antivirus on.
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  4. Click Save.

To add or edit an antivirus server:

  1. In the global administration view, select Services > Antivirus in the navigation pane.
    The Antivirus page is displayed.
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    The Antivirus Status bar at the top of the page shows the current status:
    Active/Running OK – Antivirus is running on at least one server.
    No Servers/No Scanning Servers Available – There are no antivirus servers defined.
    Failed/No Scanning Servers Available – The antivirus server is not running.
    Disabled/Not Running – Antivirus scanning has been suspended.
    Warning/Not Licensed – The antivirus service is not licensed.

  2. To add a new server, click Add a Server.
    The New Server page is displayed.
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    Or,
    To edit an existing antivirus server, click the server’s name.
    The antivirus server window is displayed with the server as the window title.

  3. Specify the details:
    Name – A name for the server.
    Server type – Select a supported antivirus server:

    • McAfee Web Gateway

    • Symantec Protection Engine

    • ESET Gateway Security

    • Sophos AV

    • Trend Micro InterScan – Choose this option for either Trend Micro InterScan or Trend Micro Web Security.

    • McAfee VirusScan Enterprise for Storage

    • Bitdefender

    Server URL – The URL of the server, including the ICAP port and the name of the service. The default ICAP port is 1344. The antivirus service name is configurable in the antivirus server software. Assuming the default ICAP port and default antivirus service name:
    For all the scanning server types except for ESET, the URL is http://IP:1344/avscan and for ESET the URL is http://IP:1344/av_scan where IP is the antivirus server IP address.
    Connection Timeout – The server's connection timeout, in seconds.

  4. Click Save.
    The server is added.
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  5. You can usually leave the default settings, but if you want to make changes to these settings, see Managing Antivirus Settings.
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  6. In the Antivirus page click Enable to start the service.

The Antivirus page is redisplayed showing that the service is Active.
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When antivirus is activated, files are scanned for malware automatically and transparently, before they are downloaded for the first time.