Global Administrator Guide

Browser Requirements In order to use the CTERA Portal, you need an Internet browser. You can use any of the latest two releases of Apple Safari, Google Chrome, Microsoft Edge, and Mozilla Firefox. The Administration Interface CTERA Portal prov...

Global administrators have access to the CTERA Portal global administration view, and to the administration view for all team and reseller portals. At least one global administrator must be defined locally. Additional global administrators can als...

The CTERA Portal license limits the number of CTERA Edge Filer licenses, CTERA Workstation Backup licenses, CTERA Server Agent licenses, and Cloud Drive licenses, that can be provisioned throughout the CTERA Portal. The CTERA Portal includes a 30-...

Certificates are used as part of the Transport Level Security (TLS) protocol. They enable using Web browsers, CTERA Gateways, and CTERA Agents to verify that the CTERA Portal server with which they are communicating is authentic and not spoofed. I...

CTERA Portal can write your data to storage nodes from many different vendors. The STORAGE NODES page in the global administration view enables you to easily add new storage nodes, dedicate storage nodes to virtual portals, stop and start writing ...

You can set up Single Sign-on, SSO, for global administrators. Note You can define Single Sign-on, SSO for a team CTERA Portal either in Active Directory using the Kerberos protocol or using an external identity provide...

The CTERA Portal retains previous file versions for each user, by using snapshots. Snapshots are read-only copies of files as they were at a particular point-in-time. A new snapshot is created every 5 minutes. In addition to the snapshots of p...

Provisioning is the process of assigning services and quotas to users or team virtual portals (tenants) in subscription plans. CTERA includes two levels of provisioning: End-user provisioning The virtual portal owner provisions end users ...

In a team portal, when the portal is subscribed to a global add-on , all users obtain additional services for a specified period of time. In a reseller portal, users can subscribe to add-ons , each of which defines a set of services that subscri...

The CTERA Portal can be divided into tenants, known as virtual portals , each of which manages a subset of devices and CTERA Portal user accounts. The following types of virtual portal are supported: Team portal This type of portal is design...

A device refers to a CTERA Edge Filer, CTERA Drive Share/Protect (Agent), CTERA Drive Connect, or CTERA Mobile, connected to the CTERA Portal. Devices are automatically added to the CTERA Portal, when their owners connect the device to the CTERA P...

As an administrator, you can receive and view notifications about all portals and users as follows: On the Notifications dashboard of the global administration interface (Main > Notifications ). Here, you receive all types of notifications th...

Antivirus software is used to prevent malware from infecting files in the organization. CTERA Portal integrates with antivirus vendors through the ICAP protocol to ensure data protection. To implement antivirus scanning of portal files, you requir...

The CTERA Messaging Service enables sending notifications from the portal to various consumers, for example the Varonis Data Security Platform and the Edge Filer Syslog service, which are connectors running on top of the CTERA Messaging Service. Som...

Enterprises running services and applications that need to perform cryptographic operations, can delegate the key management task to an external provider using the Key Management Interoperability Protocol (KMIP). KMIP simplifies the way you manage c...

The CTERA Enterprise File Services Platform powers a global file system connecting remote sites and users. Each remote site includes logs to facilitate managing the site and CTERA Portal acts as a centralized hub to collect logs from all your edge f...

Thumbnails are reduced-size versions of pictures or videos, used to help in recognizing and organizing them, serving the same role for images as a normal text index does for words. CTERA Thumbnail Service Requirements and Limitations For test en...

CTERA enables centralized data access from any edge location or device without compromising performance or security. In a distributed enterprise with an increasingly remote workforce, the need to ensure unstructured file data is private and secure i...

The portal Log Viewer includes the following logs: Viewing logs for the CTERA Portal system is available in the Global Administration View . Logs for virtual portals can be viewed in each virtual portal's view. For more details about porta...

The CTERA Portal provides the global administration reports about the virtual portals and storage. Viewing the Portals Report Global administrators can view information about all virtual portals. To view the Portals report: In the global...

As a global administrator, you can manage the servers on which CTERA Portal is installed. CTERA Portal servers are Tomcat servers (Apace Tomcat) running on CentOS Linux machines. The database used by the CTERA Portal is a PostgreSQL database. Yo...

Each CTERA Edge Filer or CTERA Drive (Agent) in the CTERA Portal system is installed with an image that suits the device platform. Note Both the software, such as the CTERA Agent software packages, and firmware images a...