Managing the CTERA Messaging Service

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The CTERA Messaging Service enables sending notifications from the portal to various consumers, for example CTERA Insight and the Varonis Data Security Platform, which run on top of the CTERA Messaging Service.

The following services and features require CTERA Messaging:

  • CTERA Insight
  • The Edge Filer Syslog Service
  • The Varonis Service
  • Local quota implementation. For details, see Set Up Local Quotas.

Notifications are sent asynchronously in the background and are created in real-time from portal events.

Messaging tasks can be performed in the global administration view only.

CTERA Messaging Service Requirements

The CTERA Messaging service must be installed on CTERA Portal application servers and not on preview servers.

For production environments that use the messaging service, CTERA recommends that the CTERA Portal includes three application servers defined as messaging servers, that are neither the main, primary, database server nor the replication, secondary, server. For each messaging server you must add an extra 16GB RAM to the server RAM and a minimum of 250GB storage.

Note

If you use only one server as a messaging server, CTERA recommends 64GB RAM and a bigger disk. CTERA recommends contacting CTERA support for a more accurate sizing.

For a POC, small, or test environment, with a single server deployment, the requirement is a 64-bit virtual machine with 4 vCPU, 32GB RAM, 250GB SSD storage.

Notes

In a test deployment with messaging, you specify the primary database server as the messaging server. If you defined more than one server for the test deployment, you cannot set the primary database server.

CTERA recommends contacting your CTERA account manager to ensure correct sizing.

To move from a small POC environment to a production environment, see Moving From a Single Server Environment to a Multiple Server Environment.

Ports Required for Messaging

The messaging servers need to communicate with each other which requires internal ports to be opened. These ports that do not require Internet access. See Additional Ports Not Requiring Internet Access for the list of ports.