Messaging Service Errors
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Messaging Service Errors

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Article Summary

Note

The status in the MESSAGING SERVICE page changes to an error if all the messaging servers are down but only to a warning if at least one messaging server is still running.

Problems with the CTERA Messaging Service are displayed, with the reason, either as part of the status bar message or the MESSAGING SERVICE STATUS field.

For example, in the status bar:
image.png
Or, in the status bar and in the MESSAGING SERVICE STATUS field.
image.png
The ERROR banner can also provide information. For example, when there is not enough available storage on the messaging server the banner status is READ-ONLY MODE instead of ERROR:
image.png

When more than one messaging server is deployed, high availability (HA) is employed. As long as the status one of them is ACTIVE, the CTERA Messaging Service continues to function properly.


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