Management Features

With the CTERA Portal, you control all aspects of cloud storage, including:

• Service Provisioning

Create customer subscription plans that include cloud storage volume, number of devices per account, snapshot retention policy, and time limits. Add-ons can be used to supplement existing accounts with additional services, and vouchers allow the creation of one-off promotions and prepaid subscription plans.

• User Management

Manage anywhere from tens to hundreds of thousands of subscribers. Control user access, subscription plans, and add-ons per user account, and view real-time storage usage and account status.

• Remote Device Management and Monitoring

Manage gateways and agents remotely. This enables you to view the device status in detail, including logged events, network status, storage volumes, and recent backups, as well as to set firmware upgrades, associated backup folders, and more.

• Real-Time Event Monitoring

Centrally monitor and audit all events pertaining to the cloud service.

• Reporting

Run and export detailed reports on a variety of usage parameters, including storage usage, bad files, snapshot status, and more. Generate user reports that are automatically emailed as PDF attachments.

• Private Branding

Brand all aspects of the end-user experience, customizing it to your own corporate identity. This includes the user interface and all automated email notifications. Contact CTERA for more information about branding.