CTERA provides a basic search and an AI-assisted search when CTERA Content Services has also been installed.
Basic Search
You can search for folders and files in a folder.
- In the Search this folder box, type part or all of the folder or file name you want to search for. If searching for a deleted folder or file, search results are displayed when deleted folders or files are visible. For more details, see Managing Deleted Items.
Note
The search string can be a single character but the more characters, the more specific the search. The characters
*,?, and$are not used as wildcard characters.
The search is performed in the current folder and its sub-folders.
The matching folders and files are displayed.
Searching for a deleted file, when deleted files are not displayed, does not return any results.
To clear a search:
- Click
next to the Search this folder box or clear the contents of the box.
The search stops and a time out message is displayed when a search takes too long.
AI-assisted Search
When CTERA Content Services has been installed and the search capability integrated into the CTERA Portal global file system, it provides a high-performance, secure, and scalable search solution.
For details about the Content Services configuration, see Set Up Advanced Search in the End User Portal.
The search functionality enables you to find any file you are authorized to access without compromising performance.
The advanced search searches for all files and folders that meet the search criteria starting from the folder where the search is run and searching all subfolders under this folder.
Limitations
The following limitations apply to the advanced search:
- Each search filter can have a maximum of 70 characters.
- You can set a maximum of 20 filters for a search.
- Search filters are joined using
ANDand notORlogical operators.
The search itself is not case sensitive, so My Files and my files are treated as the same for the search. Also, the search does not search the following:
- Archived files and folders
- Deleted files and folders
- Content searches in images
Supported File Types
The following file types are supported for full text searches:
- Microsoft file types: .docx, .xlsx, and .pptx.
- txt files.
- .pdf files.
The following file types are supported for name-only searcxhes:
- .png files.
- .jpg files.
Using the Advanced Search Filters
When Advanced Search has been enabled, an Advanced Search button us displayed.
- Click Advanced Search to display the Filters pane.
- Specify the first filter.
- Choose the filter value from the list: File name, Content, File type, or File size.
- Choose the operator: contains, is, or is not.
- Specify the value that matches the filter value. For example, if you specified file type, you can enter a value such as
txt or multiple file types separated by commas, liketxt,pdf,docx`
- Choose the filter value from the list: File name, Content, File type, or File size.
- To add another filter, click Add Filter.
Filters are joined using the AND operator. - Specify the filter in the same way you specified the first filter.
- Click Apply.
The results are displayed.
To remove a filter:
Delete the filters you want to remove by clicking 
next to the filter to remove.
To remove filter results:
Remove the filter by clicking the x in the Active Filters at the top of the list of results.