You sign in to your CTERA Portal in a browser. You can use any of the latest two releases of Google Chrome, Apple Safari and Microsoft Edge.
Use an address similar to the following: http://portal_address/ServicesPortal
where portal_address is the portal address.
The following screen is displayed:
Enter your user name and password to access the CTERA Portal.
If SAML Single Sign On (SSO) is enabled by the CTERA Portal administrator, you are redirected to the SAML identity provider's login page. On subsequent logins, the login page is skipped and you access the CTERA Portal directly.
If CAC, Common Access Card, is implemented at the site, the login page is skipped if the card access is authorized.
The following window is displayed:
For portals defined with a My Files cloud drive folder, a short portal tour is displayed on first access to the end user portal, and unless disabled, on every access to the end user portall, as described in Running the First Time Tutorial.
New deployments do not include the My Files cloud drive foler by default.
If you are allocated unlimited storage, the bottom left of the screen is empty, otherwise, the amount of storage you have used out of the maximum you have been allocated is displayed.
Inactivity for 15 minutes automatically signs you out of the CTERA Portal.