When accessing Microsoft Office type files from a CTERA Edge Filer over the network, you can receive a message that the file is locked by another user.
Cause
The message could be the result of:
Windows Search Indexing of network shares
Preview Pane
Details Pane
Solution
The solution is dependent on the cause.
If the cause was Windows Search Indexing, disable Windows Search Indexing.
Global Files System Products > CTERA Portal > 8.3.3300x (GA Version) > Team Administrator Guide > Managing the Global File System > Managing Cloud Drive Folders
Global Files System Products > CTERA Portal > 8.4.x (EA Version) > Team Administrator Guide > Managing the Global File System > Managing Cloud Drive Folders