You get CTERA Cache Assist from CTERA Support or download the package from here.
Note
You only need to download and install CTERA Cache Assist once. After installing CTERA Cache Assist, you are automatically prompted to update it when a new version is released by CTERA.
To install CTERA Cache Assist:
- Open the downloaded file and follow the installation instructions.
- Open CTERA Cache Assist from Finder > Applications and tick Enable.
- Make sure the Finder extension is allowed:
- macOS 15 and 26: System Settings > General > Login Items & Extensions > Extensions.
- macOS 27: System Settings > General > Login Items > Extensions.
- On each CTERA Edge Filer that you will access, run the following CLIs:
set /config/fileservices/cifs/macAssistEnabled true
Note
A macOS a property list, .plist, for distributed environment deployment is supported. You can deploy CTERA Cache Assist in large organizations with distributed locations. The property list enables an administrator to control whether CTERA Cache Assist is enabled or disabled without user intervention.
Troubleshooting
If the shares in Finder do not display with the overlay icons:
- Click the eject (dislodge) or close/disconnect icon next to each share.
- Reconnect the shares: Click Go > Connect to Server and reconnect to the edge filer.
- If the overlay icons are still not displayed, reboot the macOS PC.