You can share the log of all events performed by the CTERA Drive Mobile app.
To share the CTERA Drive Mobile app logs:
-
For iOS: Tap
in the top right of the app Home screen.
For Android:- Tap
in the top left corner.
The CTERA Drive Mobile app menu is displayed. - Tap Settings.
The Settings screen is displayed.
NoteAdministrators also have the Users option displayed.
iOS Android 

- Tap
-
Tap Send Logs.
The options to share the logs.txt file is displayed. -
Select Share to share using one of the device apps or Upload to Portal to upload the log file to
CloudDrive/Logsin your CTERA Portal account.