After requesting CTERA InsightAI from CTERA you receive an email with a button to access a window to generate access keys to CTERA InsightAI.

To get the access keys to CTERA InsightAI:
- Click Click for Certificate.
The CTERA Welcome to CTERA Insight screen is displayed.

- Click Generate Keys.
Warning
You can only generate the access keys once. After clicking Generate Keys the button is disabled. If you lose the keys before setting up CTERA InsightAI, you need to get new keys from CTERA Support.
- Copy both the Access Key and Secret Key and save them to a safe place. You will use these keys to enable CTERA InsightAI.

- After closing this window the keys are no longer available.
- If you lose the keys you must request a new set from CTERA support.
To access and configure CTERA InsightAI:
- In the global administration view:
Either,-
Select CTERA Insight in the navigation pane.

-
Click Configure CTERA Insight.
Or,
Select Services > CTERA Insight.
The CTERA Insight page is displayed.

-
- Click Settings.
The Settings page is displayed.

- Enter the Access Key ID and Secret Access Key you previously generated.
Note
Do not change the DNS Name value.
CTERA InsightAI is enabled.

After CTERA InsightAI is enabled, it takes up to 24 hours for the relevant data to be loaded from the portal.
Disabling CTERA InsightAI
You can disable CTERA InsightAI if you temporarily do not need it.
When CTERA Insight is disabled, new data is not sent to CTERA Insight. However, you can still access CTERA Insight to see the data already loaded.
To disable CTERA InsightAI:
- In the global administration view select Services > CTERA Insight in the navigation pane.
The CTERA Insight page is displayed.

- Click Disable Service.
CTERA InsightAI is disabled.

To re-enable CTERA InsightAI, select Services > CTERA Insight in the navigation pane and click Enable Service in the CTERA Insight page.
Removing CTERA InsightAI
You can permanently remove CTERA InsightAI.
When CTERA InsightAI is removed, you can no longer access CTERA InsightAI and to re-enable it requires the keys originally used to configure it or new keys from CTERA.
To remove CTERA InsightAI:
- In the global administration view select Services > CTERA Insight in the navigation pane.
The CTERA Insight page is displayed.

- Click Disable Service.
CTERA Insight is disabled.

- Click Remove Service.
A confirmation window is displayed. - Click Confirm.
After removing the service, clicking Enable Service displays the CTERA Insight page requiring configuring CTERA InsightAI.
