Downloading a Support Report for a Device
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Downloading a Support Report for a Device

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Article summary

A support report can be downloaded for a CTERA Edge Filer or agent displayed in a CTERA Portal.

To download a support report for a device:

  1. Click the DEVICES option in the navigation pane.
    image.png
    This page displays all of your devices that are registered to your account.
  2. Click the device connected to the CTERA Portal for which you want a support report.
    The device details are displayed.
  3. Click the image.png icon and select Download Support Report.
    image.png

The support report is downloaded as a zip file.


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