Using CTERA Content Services

You chat with an expert in CTERA Content Services, by selecting the expert you want and then entering your question or request (called a prompt) into the text box, and pressing enter to receive an AI-generated response.

You enter a prompt by writing naturally as if talking to a person: Ask questions, request summaries, or give it writing tasks. You can tailor the response by including additional context to your prompt, such as tone, for example, professional or friendly, and the length and detail you want. You can provide additional information by including PDFs, documents, spreadsheets, or images for analysis and you can even use the computer microphone to speak your prompt rather than typing it.

Using an Expert

Experts are task-focused AI agents, that act as virtual employees to respond to specific types of enquires using your organization’s curated content. For example, a marketing expert might have access to all the company marketing material and competitive information, while a developer expert might have access to all the CTERA SDK and its examples.

You start a chat by selecting the expert who you think can best respond, either by:

• Clicking the current expert you are using for the chat in the top right of the main chat area and clicking the expert from the displayed list.
  

Or by:

• Selecting an expert from the CTERA Agent Marketplace.

Using the Chat Area

In the chat area enter the text you want or click to speak your prompt, which is then displayed as text. Press Enter or click to start the chat.

Before starting the chat, you can include files in your prompt by clicking to add files or for a structured response to toggle the output between markdown and the formatted visual preview of the output in the right-side panel.

Select to search the available files.
Select if you want to generate images.

After running the chat, you can bookmark it:

1. Click the bookmark icon, , in the main area and then click New Bookmark.
   
2. Enter a name to identify the chat and, optionally, a description.
3. Click Save.

As well as bookmarking the chat, you can do the following to the response:
– Have the response read out.
– Edit the response. After making changes you can either save the response or save and then commit the changes.
– Copy the response to the clipboard.
– Regenerate the prompt.
– Fork the response.
– Either you are satisfied with the the response, or it needs improvement, in which case you can specify what improvement you want:

Multi-conversation Chats

Multi-conversation chats refer to running several distinct AI conversation threads or agent tasks at the same time. This allows you to multi-task by sending multiple prompts and receiving multiple responses in parallel, instead of waiting for one task to finish before starting the next.

Examples

• When you want to keep one chat focused on an active, coding or writing task while other parallel chats handle background jobs like running tests, data processing, or code reviews.
• When you want to separate different parts of a project.
• When you want to compare different outputs to decide which you prefer. For example, when you want to compare a professionally worded output to a friendly version of the same prompt.

Managing the Chat History

The left-side panel includes your chat history, grouped by time. You can manage this history.

Share – Share the chat. Click Create link in the Share link to chat window that is displayed.

Copy the link and send it to whoever you want to share the chat with.

Rename – Rename the chat. After renaming the chat, click to confirm the change or to cancel the rename.
Duplicate – Creates a duplicate of the chat.
Archive – Archives the chat.
Delete – Delete the chat. In the confirmation window that pops up, click Delete.

Using the CTERA Agent Marketplace

The marketplace provides you with the option to find additional experts to add to your available experts.

To use the marketplace:

1. Click to access the CTERA Agent Marketplace.
   
2. Click to display the option to enable using the the marketplace.
   
3. Slide Allow using Marketplace on.
4. Click Save.
5. Select an expert from the list of available experts.
   
6. Click Start Chat.