The CTERA Portal can be divided into tenants, known as virtual portals or team portals. Each team portal manages a subset of devices and CTERA Portal user accounts. A team portal is designed for the needs of a company or team with multiple members, and as such does not include support for reseller-oriented features. The users in the portal are the team members.
Team portals are managed by team administrators, who are team members with the Administrator role.
Viewing Virtual Portals
To view all virtual portals:
- In the global administration view, select Main > Portals in the navigation pane.
The Portals page is displayed.

The default portal is indicated by the
icon.
The page includes the following columns:
| Field | Description |
|---|---|
| Name | The virtual portal name. To edit the virtual portal, click the name. For further details, see Adding, Editing, Deleting and Undeleting a Virtual Portal. If the portal is disabled, Disabled is displayed below the name. |
| Access Portal | A link to change the view to the team portal view. |
| Provisioning | The global plan to which this portal is assigned. To modify the plan, click the plan's name. For further details, see Adding, Editing, or Deleting a Subscription Plan. |
| Storage Usage | The amount of storage currently in use by the virtual portal, out of the total provisioned amount. |
| Connected Devices | The number of devices registered to the portal. |
| Users | The number of users registered to the portal. |
| EVn | The number of CTERA Edge Filers with the specific license (EV16, EV32, etc.) registered to the portal. |
| Cloud Drive | The number of CTERA Drive licenses in use by the portal, out of the total provisioned number. |
| Cloud Drive Connect | The number of CTERA Drive Connect licenses in use by the portal, out of the total provisioned number. |
| Server Agent | The number of Server Agent licenses in use by the portal, out of the total provisioned number. |
| Workstation Backup | The number of Workstation Backup licenses in use by the portal, out of the total provisioned number. |
| Billing Id | The virtual portal owner's billing ID. |