Viewing Logs

The System Log

To view the system log:

• In the global administration view, select Logs & Alerts > System Log in the navigation pane.
  The SYSTEM LOG page opens, displaying the system log for the portals.
  
  The systerm log information can be filtered by:

  • The log origin: portal, device or both portal and device.
  • The minimum severity: Debug, Info, Warning, Error.

  The page includes the following columns:

  Field	Display
  DATE	The date and time at which the event occurred.
  ORIGIN	The entity that sent the log entry. To view details about the entity, click the entity name.
  USER	The user who triggered the event. To view details about the user, click the user name.
  DETAILS	A description of the event.
  MORE INFO	A possible cause for the entry.

The Access Log

To view the access log:

• In the global administration view, select Logs & Alerts > Access Log in the navigation pane.
  The ACCESS LOG page opens, displaying the access to the portals.
  
  The page includes the following columns:

  Field	Display
  DATE	The date and time at which the event occurred.
  ACTION	The action performed.
  ORIGIN	The entity that sent the log entry. To view details about the entity, click the entity name.
  USER	The user who triggered the event. If the user is an external user, without a portal account, added as a collaborator with an email address, the email address of the user is displayed. To view details about the user, if the user is not an external user, click the user name.
  CLIENT IP	The IP address from which the user triggered the event.
  TARGET	The entity on which the action was performed.
  DETAILS	A description of the event. For example: * The user logged out or logged in. * A file was shared for collaboration.

The Audit Log

To view the audit log:

• In the global administration view, select Logs & Alerts > Audit Log in the navigation pane.
  The AUDIT LOG page opens, displaying the audits to the portals.
  
  The page includes the following columns:

  Field	Display
  DATE	The date and time at which the event occurred.
  ACTION	The action performed: Added, Modified or Deleted.
  ORIGIN	The entity that sent the log entry. To view details about the entity, click the entity name.
  USER	The user who triggered the event. To view details about the user, click the user name.
  TARGET	The entity that was affected by the action. For example, a folder group or subscription plan, or user. To view details about the entity, click the entity name.
  MORE INFO	Additional information about the event.