CTERA Products End-of-Life/Support Statement

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This page contains announcements of the end-of-life and end-of-support for various CTERA products.

For details about interoperability between CTERA products and 3rd-party products, see:

Product

Latest Supported GA Versions

Latest Supported EA Versions

CTERA Portal

8.1.1417.46.4 on Centos 9 (August 2025)
8.2.1500.64 (November 2025)

8.3.3000.26 (February2026)

8.3.3300.20 (February 2026)

CTERA Edge Filer

7.9.4600.24 (July 2025)

7.11.5100.30 (January 2026)

7.12.5400.5 (January 2026)

CTERA Drive Connect

5.1.1 (28444) (January 2026)

CTERA Drive Share/Protect

7.12.5463.3 (Windows: February 2026),
7.8.4182.3 (macOS: June 2025)

–

CTERA Drive Share/Protect (CTERA Agent) for Linux platforms has not been supported since June 30th 2022. CTERA has no plans to support CTERA Drive Share/Protect on Linux platforms in the future.

CTERA End-of-Life/End-of-Support Announcements

Product

End-of-Life/End-of-Support


CTERA Portal 8.1.x

June 30th 2026

Announcement

CTERA Edge Filer 7.8.x

December 31st 2025

Announcement

CTERA Portal 7.5.x on CentOS 9

December 31st 2025

Announcement

CTERA Portal 7.5.x/8.1.x running on CentOS 7

June 30th 2025 with best effort until December 31st 2025

Announcement

CTERA Edge Filer 7.6.x

June 30th 2025

Announcement

CTERA Edge Filer 7.5.x

March 31st 2025

Announcement

CTERA Edge Filer 7.3.x and CTERA Drive Share/Protect (Agent) 7.6.x

September 30th 2024

Announcement

CTERA Portal 7.2.x and 7.3.x and Chrome CTERA Edit

June 30th 2024

Announcement

CTERA Edge Filer 7.2.x

April 30th 2024

Announcement

CTERA HC400T Edge Filer

December 31st 2023

Announcement

CTERA version 7.0.x

September 30th 2023

Announcement

CTERA X Series Edge Filers

April 30th 2023/April 30th 2024

Announcement

CTERA version 6.1.x

September 30th 2022

Announcement

CTERA version 6.0.x

June 30th 2022

Announcement

C200 and C400 Edge Filers

March 31st 2021

Announcement

C800 and C800+ Edge Filers

June 30th 2020

Announcement

Versions not supported since 2019, such as the C200 with a Kirkwood processor or versions 5.6.x and earlier, are not included in this statement.

CTERA Portal Version 8.1.x

End-of-Support Date: June 30th, 2026

As of June 30th 2026, CTERA Networks will end support for CTERA Portal 8.1.x.

End-of-support means that CTERA Networks will stop releasing improvements and/or bug corrections for CTERA Portal 8.1.x.

CTERA end-of-support notes:

  • Bugs found in CTERA Portal 8.1.x image or software versions will not be fixed.

To upgrade your CTERA Portal to the latest supported version, submit an upgrade request to CTERA Support (https://www.ctera.com/support/).

CTERA Edge Filer Version 7.8.x

End-of-Support Date: December 31st, 2025

As of December 31st 2025, CTERA Networks ended support for CTERA Edge Filer 7.8.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for CTERA Edge Filer 7.8.x.

CTERA end-of-support notes:

  • Bugs found in CTERA Edge Filer 7.8.x firmware versions will not be fixed.

To upgrade your CTERA Edge Filers to the latest supported version, submit an upgrade request to CTERA Support (https://www.ctera.com/support/).

CTERA Portal Version 7.5.x on CentOS 9

End-of-Support Date: December 31st, 2025

As of December 31st 2025, CTERA Networks ended support for CTERA Portal 7.5.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for CTERA Portal 7.5.x.

CTERA end-of-support notes:

To upgrade your CTERA Portal to the latest supported version, submit an upgrade request to CTERA Support (https://www.ctera.com/support/).

CTERA Portal Versions 7.5.x/8.1.x Running on CentOS 7

End-of-Support Date: June 30th, 2025

As of June 30th 2025, CTERA Networks ended support for CentOS 7.

End-of-support means that CTERA Networks stopped releasing CentOS 7 improvements and/or bug corrections except on a best effort basis until December 31st 2025.

CTERA end-of-support notes:

  • Bugs found in CentOS 7 will not be fixed.

To upgrade your CTERA Portal to a version running on CentOS 9, submit an upgrade request to CTERA Support (https://www.ctera.com/support/).

CTERA Edge Filer Version 7.6.x

End-of-Support Date: June 30th, 2025

As of June 30th 2025, CTERA Networks ended support for CTERA Edge Filer 7.6.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for CTERA Edge Filer 7.6.x.

CTERA end-of-support notes:

  • Bugs found in CTERA Edge Filer 7.6.x firmware versions will not be fixed.

To upgrade your CTERA Edge Filers to the latest supported version, submit an upgrade request to CTERA Support (https://www.ctera.com/support/).

CTERA Edge Filer Version 7.5.x

End-of-Support Date: March 31st, 2025

As of March 31st 2025, CTERA Networks ended support for CTERA Edge Filer 7.5.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for CTERA Edge Filer 7.5.x.

CTERA end-of-support notes:

  • Bugs found in CTERA Edge Filer 7.5.x firmware versions will not be fixed.

To upgrade your CTERA Edge Filers to the latest supported version, submit an upgrade request to CTERA Support (https://www.ctera.com/support/).

CTERA Edge Filer Version 7.3.x and CTERA Drive Share/Protect (Agent) 7.6.x

End-of-Support Date: September 30th, 2024

As of September 30th 2024, CTERA Networks ended support for CTERA Edge Filer 7.3.x and CTERA Drive Share/Protect (Agent) 7.6.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for CTERA Edge Filer 7.3.x and CTERA Drive Share/Protect (Agent) 7.6.x.

CTERA end-of-support notes:

  • Bugs found in CTERA Edge Filer 7.3.x firmware versions and CTERA Drive Share/Protect (Agent) 7.6.x will not be fixed.

To upgrade your CTERA Edge Filers to the latest supported version, submit an upgrade request to CTERA Support (https://www.ctera.com/support/).

CTERA Portal 7.2.x and 7.3.x and Chrome CTERA Edit

End-of-Support Date: June 30th, 2024

As of June 30th 2024, CTERA Networks ended support for CTERAPortal 7.2.x and 7.3.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for CTERA Portal 7.2.x and 7.3.x.

CTERA 7.2.x and 7.3.x end-of-support notes:

  • Bugs found in CTERA Portal 7.2.x and 7.3.x OS images or software versions will not be fixed.

Chrome CTERA Edit end-of-lifenotes:

  • CTERA Edit Chrome extension is no longer supported. The extension should be removed from Chrome extensions.

To upgrade your CTERA Portal to the latest supported version, submit a portal upgrade request to CTERA Support (https://www.ctera.com/support/).

CTERA Edge Filer Version 7.2.x

End-of-Support Date: April 30th, 2024

As of April 30th 2024, CTERA Networks ended support for CTERA Edge Filer 7.2.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for CTERA Edge Filer 7.2.x.

CTERA 7.2.x end-of-support notes:

  • Bugs found in CTERA Edge Filer 7.2.x firmware versions will not be fixed.

To upgrade your CTERA Edge Filers to the latest supported version, submit an upgrade request to CTERA Support (https://www.ctera.com/support/).

HC400T Edge Filer

End-of-Life Date: December 31st, 2023

As of December 31st 2023, CTERA Networks ended sales of all the HC400T Edge Filer.

CTERA Portal and Edge Filer Version 7.0.x

End-of-Support Date: September 30th, 2023

As of September 30th 2023, CTERA Networks ended support for CTERA Portal 7.0.x and CTERA Edge Filer 7.0.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for CTERA Portal 7.0.x and CTERA Edge Filer 7.0.x.

CTERA 7.0.x end-of-support notes:

  • Bugs found in CTERA Portal 7.0.x OS image or software versions will not be fixed.

  • Bugs found in CTERA Edge Filer 7.0.x firmware versions will not be fixed.

To upgrade your CTERA Portal and CTERA Edge Filers to the latest supported version, submit an upgrade request to CTERA Support (https://www.ctera.com/support/).

X Series Edge Filers

End-of-Life Date: April 30th, 2023

As of April 30th 2023, CTERA Networks ended sales of all the X Series (XC600, XC600H, XC1200, XC1200H) Edge Filers.

End-of-Support: April 30th, 2024

As of April 30th 2024, CTERA Networks will end support for X Series (XC600, XC600H, XC1200, XC1200H) Edge Filers. End-of-support means that CTERA Networks will stop releasing improvements and/or bug corrections. Replacement products: https://www.ctera.com/product/ctera-edge-filer/.

CTERA C200 and C400 Edge Filer end-of-life notes:

  • CTERA Networks stopped manufacturing CTERA X Series Edge Filers.

  • CTERA Networks disallows hardware and software support renewals (Cloud Care) for CTERA X Series Edge Filers.

CTERA Version 6.1.x

End-of-Support Date: September 30th, 2022

As of September 30th 2022, CTERA Networks ended support for CTERA Portal 6.1.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for versions 6.1.x.

CTERA 6.1.x end-of-support notes:

  • Bugs found in CTERA Portal 6.1.x OS image or software version will not be fixed.

To upgrade your CTERA Portal setup to the latest supported version, submit a portal upgrade request to CTERA Support (https://www.ctera.com/support/).

CTERA Version 6.0.x

End-of-Support Date: June 30th, 2022

As of June 30th 2022, CTERA Networks ended support for CTERA Portal 6.0.x, CTERA Edge Filer 6.0.x, and CTERA Agent 6.0.x.

End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections for versions 6.0.x.

CTERA 6.0.x end-of-support notes:

  • Bugs found in CTERA Portal 6.0.x OS image or software version will not be fixed.

  • Bugs found in CTERA Edge Filer 6.0.x firmware versions will not be fixed.

  • Bugs found in CTERA Agent (CTERA Drive Share/Protect) 6.0.x software versions for Windows, Mac, and Linux platforms will not be fixed.

To upgrade your CTERA Portal setup to the latest supported version, submit a portal upgrade request to CTERA Support (https://www.ctera.com/support/).

C200 and C400 Edge Filers

End-of-Support and End-of-Life Date: March 31st, 2021

As of March 31st 2021, CTERA Networks ended support for C200 and C400 Edge Filers (using x86 processors). End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections. Replacement products: https://www.ctera.com/product/ctera-edge-filer/.

CTERA C200 and C400 Edge Filer end-of-support notes:

  • Bugs found in CTERA C200 and C400 Edge Filer firmware version 6.0.696.29 or earlier versions will not be fixed.

  • CTERA C200 and C400 Edge Filers are not tested with new CTERA Edge Filer firmware.

CTERA C200 and C400 Edge Filer end-of-life notes:

  • CTERA Networks stopped manufacturing CTERA C200 and C400 Edge Filers.

  • CTERA Networks disallows hardware and software support renewals (Cloud Care) for CTERA C200 and C400 Edge Filers.

C800 and C800+ Edge Filers

End-of-Support and End-of-Life Date: June 30th, 2020

As of June 30th 2020, CTERA Networks ended support for C800 and C800+ Edge Filers. End-of-support means that CTERA Networks stopped releasing improvements and/or bug corrections. Replacement products: https://www.ctera.com/product/ctera-edge-filer/.

CTERA C800 and C800+ Edge Filer end-of-support notes:

  • Bugs found in CTERA C800 and C800+ Edge Filer firmware version 6.0.696.25 or earlier versions will not be fixed.

  • CTERA C800 and C800+ Edge Filers are not tested with new CTERA Edge Filer firmware.

CTERA C800 and C800+ Edge Filer end-of-life notes:

  • CTERA Networks stopped manufacturing CTERA C800 and C800+ Edge Filers.

  • CTERA Networks disallows hardware and software support renewals (Cloud Care) for CTERA C800 and C800+ Edge Filers.