You can report bugs you have found directly to CTERA Support.
| Windows | macOS |
|---|---|
 |
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Help – Click Report a Bug to access CTERA Support to report a bug.
Log – Check Enable debug log to include debug information in the cteradriveconnect.log file. The following logs are available:
- cteradriveconnect.dmp
- cteradriveconnect.errors
- cteradriveconnect.log
Note
CTERA recommends not to check this option unless you encounter issues with performance.
Windows: Click Show to display the log file directory in Windows File Explorer.
macOS: Click Show in Finder to display the log file directory in Finder.
Note
The Enable debug log and Show options can also be set in Connection Settings.